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Remote Service Engineer Jobs in Hatfield, PA (NOW HIRING)

Danaher

Field Service Engineer - Philadelphia

Trenton, NJ · On-site +1

$31 - $38/hr

The Field Service Engineer is responsible for customer satisfaction in all aspects of the job ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Agilent

Field Service Engineer

Philadelphia, PA · On-site +1

$28.85 - $45.07/hr

As a Field Service Engineer, you will be a key technical resource supporting Agilent's Molecular Diagnostic and Liquid Handling systems and other multi-vendor solutions. You'll work in a variety of ...

Agilent

Field Service Engineer

Philadelphia, PA · On-site +1

$43.12 - $67.37/hr

As a Field Service Engineer, you will be a key technical resource supporting Agilent's IVD biopsy tissue stainer instrumentation systems and other multi-vendor solutions. You'll work in a variety of ...

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Remote Service Engineer information

See Hatfield, PA salary details

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How much do remote service engineer jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote service engineer in Hatfield, PA is $40.83, according to ZipRecruiter salary data. Most workers in this role earn between $32.55 and $46.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote service engineer?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a remote service engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What is a remote service engineer?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What cities near Hatfield, PA are hiring for Remote Service Engineer jobs? Cities near Hatfield, PA with the most Remote Service Engineer job openings:
Remote Service Engineer jobs near you

Service Engineer

PTS Professional Technical Services, Inc.

Philadelphia, PA • Remote

$75K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Job Description

Velaris – Skalar are seeking a skilled Field Service Engineer to install, maintain, and repair our advanced wet chemistry flow analyzers and automated robotic laboratory instrumentation. You will act as the technical face of Skalar, ensuring high customer satisfaction through expert technical support and system optimization.

Key responsibilities include on-site installation, customer training, repair and troubleshooting of hardware, and routine preventative maintenance and qualification services. Job focus will be on customer satisfaction by providing customers with high quality services. Other responsibilities include managing parts, timely submission of service reports, providing feedback to manufacturing divisions, working with sales force, and maintaining up to date technical knowledge for assigned products.

Qualifications

  • Experience: 3 to 5 years of experience with wet chemistry applications including BOD, COD, and flow analysis chemistries. A bonus would be experience with TOC analysis.
  • Education: Associate or Bachelor’s degree in Electronics, Chemistry, Biology.
  • Specialized Knowledge: Hands-on experience with fluidics, wet chemistry methods, or automated liquid handling robotics.
  • Skills: Strong electro-mechanical troubleshooting and proficiency with laboratory software.
  • Travel: Ability to travel extensively by plane and/or automobile.
  • Licensing: Valid driver’s license and clean driving record.

What We Offer

  • Salary range based on experience - $75K - $90K.
  • Company vehicle, laptop, cell phone, and specialized tools.
  • Comprehensive health, dental, and vision insurance.
  • 401(k) matching and paid time off.

In-depth factory training on Skalar specialized product lines