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Remote Service Engineer Jobs in Hatfield, PA (NOW HIRING)

Conflux Systems

PACE Trainer

Philadelphia, PA · On-site +1

$21.50 - $29.50/hr

Remote role with Travel Required We are seeking a Customer Service Engineer - PACE Specialist Trainer to support upcoming IT infrastructure changes through training and technical enablement. This is ...

YO AI Labs

AI/ML Engineer - Remote

Philadelphia, PA · Remote

$200 - $350/hr

Remote Job Summary We are seeking an experienced AI/ML Engineer to build and deploy secure ... Strong knowledge of cloud AI services, including AWS GovCloud, Google GovCloud, Azure IL5+, Vertex ...

Cisco

Senior Software Engineer (Remote)

Philadelphia, PA · Remote

$123K - $163K/yr

This is a remote role anywhere in the USA. Meet the Team Our software engineering team develops ... Design and develop production software and services using technologies such as Golang and Python ...

TheMasonGroup

Security Engineer

King Of Prussia, PA · Remote

Cybersecurity Engineer (Partially Remote) We are in search of our next (two)great hires, as a ... Produce white papers, blogs, webinars and new training material on cyber security products/services ...

HBK Engineering, LLC

Design Engineer

Norristown, PA · On-site +1

Quanta Services provides infrastructure services for electric power, pipeline, and communications ... Understanding of remote communication software * Ability to quickly come up to speed on in-process ...

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How much do remote service engineer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote service engineer in Hatfield, PA is $40.83, according to ZipRecruiter salary data. Most workers in this role earn between $32.55 and $46.15 per hour, depending on experience, location, and employer.

What is a remote service engineer?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote service engineer?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a remote service engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What cities near Hatfield, PA are hiring for Remote Service Engineer jobs?

Cities near Hatfield, PA with the most Remote Service Engineer job openings:

Remote Service Engineer jobs near you

PACE Trainer

Conflux Systems

Philadelphia, PA • On-site, Remote

$21.50 - $29.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Remote role with Travel Required
We are seeking a Customer Service Engineer - PACE Specialist Trainer to support upcoming IT infrastructure changes through training and technical enablement. This is a remote role with travel to designated company locations for instructor-led training. The role focuses on becoming a subject-matter expert in the PACE software platform, supporting peer adoption, and providing hyper-care during system rollout. This opportunity is well suited for entry-level to early-career technical professionals, including those transitioning from the military.
Responsibilities
  • Become a subject-matter expert in the PACE platform used for work documentation, parts tracking, and time reporting.
  • Deliver 15-20 instructor-led training sessions (2 days each) across assigned regions.
  • Lead peer training on software updates, workflows, and best practices.
  • Provide technical troubleshooting, issue diagnosis, and resolution support during rollout and hyper-care (30-90 days).
  • Collaborate with cross-functional teams and regional stakeholders.
  • Communicate effectively with customers and internal teams in a customer-facing environment.
  • Support installation, service, and maintenance of diagnostic imaging equipment as needed, based on experience level.
  • Travel as required and maintain flexibility with work schedules.
Qualifications
  • Associate degree, college coursework, military training, or equivalent hands-on technical education.
  • Strong electrical/technical background with ability to diagnose and repair equipment.
  • Proficiency with software systems, technical documentation, and user support.
  • Excellent customer communication and training delivery skills.
  • Team-oriented mindset with ability to work independently.
  • Nice to have: Biomedical or imaging service experience, hospital or clinical environment exposure.

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