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Remote Service Engineer Jobs in Michigan (NOW HIRING)

Motorola

$80K - $88K/yr

Must have 3+ years of experience working in a Field Service environment preferred. * Must have ... The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements ...

ABB

Senior Project Engineer

Escanaba, MI · On-site +1

$89.40K - $116.60K/yr

Remote This role is contributing to the Electrification division in the United States. You will be ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

ABB

Senior Project Engineer

MI · On-site +1

$91.10K - $118.70K/yr

Remote This role is contributing to the Electrification division in the United States. You will be ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

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How much do remote service engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote service engineer in Michigan is $35.24, according to ZipRecruiter salary data. Most workers in this role earn between $28.08 and $39.81 per hour, depending on experience, location, and employer.

What is a Remote Service Engineer job?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Remote Service Engineer position, and why are they important?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a Remote Service Engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What is a remote service engineer?

A remote service engineer is a professional who provides technical support, maintenance, and troubleshooting for equipment or systems from a remote location. They often use tools like remote access software, diagnostic tools, and communication platforms to assist clients or field technicians without being physically present.
More about Remote Service Engineer jobs
What are the most commonly searched types of Service Engineer jobs in Michigan? The most popular types of Service Engineer jobs in Michigan are:
What are popular job titles related to Remote Service Engineer jobs in Michigan? For Remote Service Engineer jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Service Engineer jobs in Michigan look for? The top searched job categories for Remote Service Engineer jobs in Michigan are:
Remote Service Engineer jobs near you
Field Service Engineer - US Remote

Field Service Engineer - US Remote

Motorola

Remote

$80K - $88K/yr

Full-time

Medical, Dental, Retirement

Posted 26 days ago

Motorola Solutions rating

8.7

Company rating: 8.7 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

12th of 137 rated electronics manufacturers

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.


Department OverviewAt Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best! Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.
Job Description

Responsibilities:

  • Install and support WatchGuard Video applications at Client site, these can be Azure cloud based, Linux based, or Windows based depending on the customer

  • Develops and implements the most efficient and cost-effective solutions

  • Evaluates system specifications for business requirements

  • Works closely with management to prioritize business goals and information needs

  • Install and support WatchGuard Video In-Car Police Video and Body Worn Camera hardware

  • Train end users on functionality of end to end usage of the video system

Preferred Qualifications:

  • Good communication skills verbal and written

  • Must have 3+ years of experience working in a Field Service environment preferred.

  • Must have experience installing and implementing processes

  • Ability troubleshoot and resolve technical issues in a timely matter preferred.

  • Must have a valid driver's license to be considered for this position.

  • The ability to travel up to 75% within the Eastern Region as needed.

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Target Base Salary Range: $80,000 - $88,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-JM3

#LI-REMOTE


Basic Requirements

Required Skills:

  • High School diploma, or Technical Certificate, Associate's, or Bachelor's degree, or 3+ years of experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Motorola equipment, Wireless Communication Systems, IT Systems, Video Systems, Telecommunications, and Public Safety experience required.

  • Must have Comp TIA Certifications for this role.

  • Must be able to obtain a background clearance as required by our government customers.


Travel RequirementsOver 50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S.Benefitsinclude:

  • Incentive Bonus Plans

  • Medical, Dental, Visionbenefits

  • 401K with Company Match

  • 10 Paid Holidays

  • GenerousPaidTime Off Packages

  • Employee Stock Purchase Plan

  • PaidParental & Family Leave

  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.

What Motorola Solutions employees say

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About Motorola Solutions

Sourced by ZipRecruiter

At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1928

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