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Remote Field Service Engineer Hplc Jobs in Michigan

Nordsonhcm

The Nordson PPS Field Service Engineer provides on-site technical support for Nordson Polymer Processing Systems equipment across customer locations. This role supports installation, startup ...

Enprotech Corp

Field Service Technician

Lansing, MI · On-site +1

Company Description Field Service Technician Default Elizabethtown, KY or Lansing, MI Full-time ... Read, interpret, and follow basic blueprints, diagrams, engineering drawings, specifications, bill ...

Qualus

Senior Field Service Technician

Walled Lake, MI · On-site +1

... Engineering Degree from an ABET accredited college, similar experience and training from the ... field services. Qualus also provides software and technology enabled services and develops ...

Qualus

Senior Field Service Technician

Walled Lake, MI · On-site +1

... Engineering Degree from an ABET accredited college, similar experience and training from the ... field services. Qualus also provides software and technology enabled services and develops ...

koch

Field Control Technician

Caledonia, MI · Remote

$110K - $140K/yr

Remote, U.S.-based -- must reside within 1 hour of a major or regional airport Build a Career That ... engineering to ensure successful installs * Document service activities and maintain detailed ...

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Remote Field Service Engineer Hplc information

What does a remote field service engineer HPLC do?

A Remote Field Service Engineer HPLC is responsible for installing, maintaining, troubleshooting, and repairing High-Performance Liquid Chromatography (HPLC) instruments for clients, often providing support remotely via phone or online communication. They guide customers through technical issues, perform software updates, and may help with application support to ensure optimal instrument performance. These engineers also document service activities, provide user training, and sometimes travel to customer sites when remote solutions are not possible. Their goal is to minimize instrument downtime and help laboratories run effective analyses.

What are the key skills and qualifications needed to thrive as a remote field service engineer HPLC?

To excel as a Remote Field Service Engineer HPLC, you need a solid background in analytical chemistry or engineering, with experience in HPLC systems and often a relevant degree or certification. Familiarity with chromatographic data systems, remote diagnostic tools, and manufacturer-specific software is typically required. Strong problem-solving skills, effective communication, and the ability to work independently are vital soft skills for this role. These competencies ensure timely troubleshooting, high customer satisfaction, and reliable maintenance of critical laboratory equipment in diverse remote settings.

What are some common challenges faced by remote field service engineers specializing in HPLC systems, and how can they be managed?

Remote Field Service Engineers working with HPLC systems often face challenges such as troubleshooting complex instrument issues without immediate on-site team support and managing a diverse workload across multiple client locations. Effective communication with clients and internal technical teams is essential to diagnose problems accurately and deliver timely solutions. Staying organized, keeping up with ongoing training, and leveraging remote diagnostic tools help engineers manage these challenges and maintain high service standards. Building strong client relationships also aids in smoother coordination and issue resolution.

What is the difference between Remote Field Service Engineer Hplc vs Remote Laboratory Instrument Technician?

AspectRemote Field Service Engineer HplcRemote Laboratory Instrument Technician
Required CredentialsTechnical certifications in HPLC systems, engineering backgroundTechnical certifications in laboratory instruments, often chemistry or biology degrees
Work EnvironmentOn-site at client locations, remote troubleshootingLaboratory settings, remote support for lab equipment
Employer & Industry UsageManufacturers, biotech, pharmaceutical companiesResearch labs, diagnostic labs, biotech firms
Common Search & ComparisonYesYes

The Remote Field Service Engineer Hplc primarily focuses on maintaining and repairing HPLC systems at client sites, requiring engineering certifications. In contrast, the Remote Laboratory Instrument Technician supports various lab instruments, often with a background in chemistry or biology. Both roles involve remote troubleshooting but differ in work environment and industry focus.

What are the most commonly searched types of Field Service Engineer Hplc jobs in Michigan?

The most popular types of Field Service Engineer Hplc jobs in Michigan are:

What are popular job titles related to Remote Field Service Engineer Hplc jobs in Michigan?

For Remote Field Service Engineer Hplc jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Field Service Engineer Hplc jobs in Michigan look for?

The top searched job categories for Remote Field Service Engineer Hplc jobs in Michigan are:

What cities in Michigan are hiring for Remote Field Service Engineer Hplc jobs?

Cities in Michigan with the most Remote Field Service Engineer Hplc job openings:

Remote Field Service Engineer Hplc jobs near you

Field Service Engineer II- Marquette, MI

Abbott

Marquette, MI • On-site, Remote

Full-time

Medical, Retirement

Posted 8 days ago

Abbott rating

7.8

Company rating: 7.8 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

169th of 545 rated manufacturers

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
JOB DESCRIPTION:
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:
  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with high employer contribution
  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity
  • This position is field-based remote.
  • Territory: Marquette, MI
  • Travel up to 40%.
  • Must have a Valid Driver's License.

We're hiring a Field Service Engineer within our Diagnostics Division. This is a field-based, remote role.
As a Field Service Engineer II, you'll support customers as a trusted technical expert, responsible for installing, maintaining, and troubleshooting diagnostic instruments while ensuring compliance and customer satisfaction. You'll manage your territory, resolve complex issues, and partner cross-functionally to deliver exceptional service and achieve business goals. Your work ensures reliable diagnostics that directly impact patient care.
What You'll Work On
  • Install and Maintain Diagnostic Systems: Complete installations, preventive maintenance, and corrective repairs on assigned instruments to ensure optimal performance and compliance with quality standards.
  • Troubleshoot and Resolve Issues: Diagnose technical problems across multiple complex instruments, document resolutions accurately, and close service calls within defined timelines.
  • Own Customer Satisfaction: Manage customer issues from start to resolution or escalation, deliver superior service, and build strong relationships through proactive communication.
  • Manage Territory Effectively: Plan and prioritize service visits, maintain accurate inventory, and support on-call rotation, after-hour coverage, and travel for training or critical account support.
  • Ensure Compliance and Safety: Follow all regulatory, quality system, and laboratory safety guidelines during service activities; maintain accurate documentation for audits.
  • Collaborate and Mentor: Partner with cross-functional teams to meet business goals and provide guidance to other Field Service Representatives to strengthen team capability.
  • Achieve Business Metrics: Meet targets for service sales, cost of service, and key performance indicators (KPIs) for assigned accounts.
  • Continuous Improvement: Utilize remote support tools to maximize instrument uptime and maintain certifications through ongoing training and development.

Required Qualifications:
  • Bachelor's degree or equivalent relevant experience.
  • 2-5 years of experience in Engineering or Laboratory Technology.
  • Ability to travel 25% within the assigned territory.

Experience Preferred:
  • Strong troubleshooting and problem-solving skills with laboratory instrumentation
  • Ability to work independently and thrive in team environments
  • Proficiency in computer applications (Word, Excel, PowerPoint, Internet) and remote computing tools (VPN, remote troubleshooting)
  • Effective communication and interpersonal skills.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
$26.50 - $53.00/hour
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Support Services
DIVISION:
CRLB Core Lab
LOCATION:
United States of America : Remote
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 50 % of the Time
MEDICAL SURVEILLANCE:
No
SIGNIFICANT WORK ACTIVITIES:
Awkward/forceful/repetitive (arms above shoulder, bent wrists), Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Exposure to temperatures below 60 degrees Fahrenheit/16 degrees Celsius or above 85 degrees Fahrenheit/28 degrees Celsius on a regular basis, Keyboard use (greater or equal to 50% of the workday), Lift, carry, push or pull weights of more than 20 pounds/9 kilos on a regular/daily basis
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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