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Contract Dell Field Service Engineer Jobs in Michigan

Eosgroup

Field Service Engineer

Novi, MI · On-site

Field Service Engineer Responsible Manager: Service Manager Polymers Location: Baltimore/Washington DC area We are looking for an experienced, energic and motivated Field Service Engineer to join our ...

EOS

Field Service Engineer

Novi, MI · On-site

Field Service Engineer Responsible Manager: Service Manager, SE/WEST Location: Atlanta We are looking for an experienced, energic and motivated Field Service Engineer to join our team. As a Field ...

Eosgroup

Field Service Engineer

Novi, MI · On-site

Field Service Engineer Responsible Manager: Service Manager, SE/WEST Location: Atlanta We are looking for an experienced, energic and motivated Field Service Engineer to join our team. As a Field ...

EOS

Field Service Engineer

Novi, MI · On-site

Field Service Engineer Responsible Manager: Service Manager Polymers Location: Baltimore/Washington DC area We are looking for an experienced, energic and motivated Field Service Engineer to join our ...

Shively Diversified Management Services

Be Seen First

Field Service Engineer

Auburn Hills, MI · On-site

$90K/yr

Field Service Engineer - CNC Machine Tools (USA) Company: Jyoti CNC Automation Location: USA Tech Centre Reports To: Zone Head / Tech Centre Head Functional Coordination: Central Warehouse & Repair ...

Designeers Midwest

Field Service Engineer

Detroit, MI · On-site

Over the decades, we have expanded our employment services and territory but our goal has remained ... Our contract personnel include Engineers and Designers skilled in Mechanical, Electrical ...

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Contract Dell Field Service Engineer information

What is a contract Dell field service engineer?

Contract Dell Field Service Engineers are IT professionals hired on a contractual basis to provide on-site technical support, maintenance, and repair services for Dell hardware and systems. They typically work with businesses or organizations to troubleshoot, install, and replace components in Dell servers, desktops, laptops, and other equipment. These engineers often travel to client locations, diagnose issues, and ensure that Dell products are functioning efficiently. Their role is crucial in minimizing downtime and maintaining the performance of IT infrastructure. Contract positions may offer flexibility and exposure to diverse environments, but may not include benefits typical of full-time employment.

What are the key skills and qualifications needed to thrive as a contract Dell field service engineer?

To thrive as a Contract Dell Field Service Engineer, you need strong technical troubleshooting skills, in-depth knowledge of computer hardware, and relevant certifications such as CompTIA A+ or Dell-specific credentials. Familiarity with diagnostic tools, Dell support systems, and remote management platforms is typically required. Excellent customer service, time management, and clear communication are crucial soft skills for this client-facing, independent role. These skills and qualities ensure timely, effective resolution of technical issues, high client satisfaction, and efficient service delivery in diverse work environments.

What are some common challenges contract Dell field service engineers face when working on client sites?

Contract Dell Field Service Engineers often encounter challenges such as adapting to diverse IT environments, troubleshooting unfamiliar hardware configurations, and managing multiple service calls within tight deadlines. Since clients may vary in their technical capabilities and infrastructure, strong communication skills and the ability to quickly assess and resolve issues are crucial. Additionally, balancing the need for efficiency with maintaining high-quality customer service is key to success in this role.

What is the difference between Contract Dell Field Service Engineer vs Contract HP Field Service Technician?

AspectContract Dell Field Service EngineerContract HP Field Service Technician
CredentialsTechnical certifications, such as Dell Certified Systems ExpertHP certifications, such as HP Accredited Platform Specialist
Work EnvironmentOn-site client locations, data centers, officesOn-site hardware repair, troubleshooting at client sites
Employer & IndustryDell Technologies, IT hardware supportHP Inc., enterprise and consumer hardware support

The Contract Dell Field Service Engineer and Contract HP Field Service Technician roles share similar credentials and work environments, focusing on hardware troubleshooting and repair at client sites. The main difference lies in the brand-specific certifications and employer focus, with Dell roles centered on Dell products and HP roles on HP equipment. Both roles are essential in providing on-site technical support within the IT and hardware industry.

How much does a Contract Dell Field Service Engineer make?

A Contract Dell Field Service Engineer typically earns between $20 and $40 per hour, depending on experience, location, and contract terms. The role often requires technical skills in hardware repair and troubleshooting, with some positions offering additional benefits or overtime pay.

What are the most commonly searched types of Dell Field Service Engineer jobs in Michigan?

The most popular types of Dell Field Service Engineer jobs in Michigan are:

What cities in Michigan are hiring for Contract Dell Field Service Engineer jobs?

Cities in Michigan with the most Contract Dell Field Service Engineer job openings:

Contract Dell Field Service Engineer jobs near you

Field Service Engineer 2 - Sandusky, Ohio

Lansing, MI • On-site, Remote

Dell, Inc.
Computer and Computer Peripheral Equipment and Software Wholesalers • 10K+ employees
Learn more about Dell, Inc.external

$72K - $93K/yr

Full-time

Posted 4 days ago

Job description


Field Services Engineer 2
At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive and focused. Taking our technical skills to customer sites, we're responsible for everything from installation, configuration and integration, through to maintenance, troubleshooting and repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers and sales specialists to provide solutions.
Join us to do the best work of your career and make a profound social impact as a Field Service Engineer 2 on our Field Service Team in Sandusky, Ohio.
Responsibilities
What you'll achieve
As a Field Service Engineer, you will collaborate with peers, apply technical expertise, diagnosis tools and analytical practices to resolve customer issues, taking care of our customers by delivering outstanding on-site support and creating a great customer experience.
You will:
  • Triage issues with direction from Dell support
  • Execute plan of action from Dell Domain Engineer/L3 - (communicate using Teams, Email, and Phone)
  • Document POA results, logs and service report (parts numbers/PPID of old/new parts replaced) to Dell via case email
  • Reseating parts, swap or replace parts, upgrading firmware as needed
  • Sever testing and validation (running diagnostics, capturing & uploading logs)

Qualifications
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
Essential Requirements:
  • 5+ years of professional experience, plus either an Associate's Degree in a technical discipline OR an equivalent combination of professional experience and education
  • Experience delivering technical Field Services supporting hardware and software at client sites
  • Experience in a customer facing role, including successfully reporting and presenting to all levels of the organization
  • Experience working in locations where client has a large, concentrated deployment of assets and experience with networking and Fiber
  • Must be able to lift a minimum of 50 lbs waist high to replace components on the server stacks

Desirable Requirements:
  • Dell EMC Proven Professional Specialist Level certification (1 or more: CPSD (Converged, Hyper Converged) and Server (PowerEdge)
  • Industry certifications CompTIA Certifications: Tech+, A+, Security+, Network+, etc. and Networking certifications CCNA or equivalent

Compensation
Dell is committed to fair and equitable compensation practices. The salary range for this position is $72,000 - $93,500.
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com
Who we are
We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
About Us
Who We Are
We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.
Visit our Culture Code page to learn more about how we work and lead.
DELL logo

About DELL

Sourced by ZipRecruiter

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Round Rock, TX, US

Year founded

1984

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