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Remote Service Desk Manager Jobs in Manchester, NH

Fisher Organization

Entry-Level Remote Sales

Derry, NH · Remote

We're proud to build a legacy of leadership, growth, and service, and we're looking for passionate individuals to grow with us. Position: Entry-Level Manager - Leadership Development Track (Remote ...

InsuraTec

Sales Representative (Remote)

Methuen, MA · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Nashua, NH · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Lawrence, MA · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Haverhill, MA · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

HB Travels

Customer Support Agent - Remote

Nashua, NH · Remote

$19 - $25.25/hr

Previous customer service experience is helpful but not required Why Choose Us? * Remote Environment: Complete your responsibilities from a remote setting * Flexible Scheduling: Manage your schedule ...

InsuraTec

Sales Representative (Remote)

Manchester, NH · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

HMG Careers

Sales Coordinator Remote

Lawrence, MA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Nashua, NH · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsService Desk JobsRemote Service Desk Manager JobsRemote Service Desk Manager Jobs in Manchester, NH

Remote Service Desk Manager information

See Manchester, NH salary details

$36.3K

$94.1K

$156.3K

How much do remote service desk manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for remote service desk manager in Manchester, NH is $94,110.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,700.00 and $112,000.00 per year, depending on experience, location, and employer.

What is a remote service desk manager?

A Remote Service Desk Manager oversees the operations of a service desk team that provides IT support to users, typically working from a remote location. They are responsible for managing staff, ensuring high-quality customer service, and maintaining efficient processes for handling technical issues and requests. This role involves monitoring performance metrics, implementing best practices, and coordinating with other IT departments to resolve complex problems. Remote Service Desk Managers also play a key role in training staff and improving service delivery through technology and workflow enhancements.

What are the key skills and qualifications needed to thrive as a remote service desk manager?

To thrive as a Remote Service Desk Manager, you need expertise in IT service management, troubleshooting, and team leadership, typically supported by a bachelor's degree in IT or related field and several years of relevant experience. Familiarity with ticketing systems (such as ServiceNow or Jira), remote support tools, and ITIL certification are commonly required. Strong communication, problem-solving abilities, and the capacity to motivate and coordinate remote teams are crucial soft skills. These competencies ensure efficient service delivery, high client satisfaction, and effective remote team operations in a dynamic IT environment.

What are the main challenges faced by a remote service desk manager, and how can they be addressed?

A Remote Service Desk Manager often faces challenges such as coordinating a dispersed team, maintaining effective communication, and ensuring consistent service quality across different time zones. To address these, it's important to leverage collaboration tools, establish clear protocols, and schedule regular check-ins to keep the team connected and aligned. Additionally, implementing standardized processes and performance metrics helps maintain accountability and ensures a high level of customer support regardless of team members' locations.

What is the difference between Remote Service Desk Manager vs Remote Help Desk Supervisor?

AspectRemote Service Desk ManagerRemote Help Desk Supervisor
ResponsibilitiesOversees service desk operations, manages team performance, implements policiesSupervises help desk staff, handles escalations, ensures customer satisfaction
Required CredentialsITIL certification, relevant IT experience, leadership skillsCustomer service experience, technical knowledge, team management skills
Work EnvironmentRemote or on-site, strategic planning focusPrimarily remote, operational support focus
Industry UsageIT service management, tech companies, large organizationsIT support, customer service departments, SMBs

The Remote Service Desk Manager typically handles strategic oversight and team management, requiring certifications like ITIL, while the Remote Help Desk Supervisor focuses on daily operational support and customer interactions. Both roles are vital in IT support but differ in scope and responsibilities.

What are popular job titles related to Remote Service Desk Manager jobs in Manchester, NH?

For Remote Service Desk Manager jobs in Manchester, NH, the most frequently searched job titles are:

What job categories do people searching Remote Service Desk Manager jobs in Manchester, NH look for?

The top searched job categories for Remote Service Desk Manager jobs in Manchester, NH are:

What cities near Manchester, NH are hiring for Remote Service Desk Manager jobs?

Cities near Manchester, NH with the most Remote Service Desk Manager job openings:

Remote Service Desk Manager jobs near you
Infographic showing various Remote Service Desk Manager job openings in Manchester, NH as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $94,110 per year, or $45.2 per hour.

Virtual(work from home) Sales Manager

Camesi Agency

Manchester, NH • Remote

$80K - $120K/yr

Other

Medical, Dental, Vision, Life

Posted 11 days ago

Job description

The Camesi Agency is a rapidly growing, fully remote brokerage focused on helping families protect their financial futures. We are seeking a results-driven Remote Sales Manager to lead and develop a small, high-performing remote sales team. This role is ideal for an organized, coachable leader who can drive sales performance, implement scalable processes, and support career development within a remote environment. Licensing and training support are provided.

Key responsibilities:

  • Lead, coach, and motivate a remote sales team to achieve individual and team sales targets.
  • Recruit, onboard, and train new sales representatives; maintain ongoing development through role-plays, feedback, and structured coaching.
  • Establish and enforce sales processes, performance standards, and CRM best practices to ensure accurate pipeline management and client records.
  • Monitor team performance using metrics and reporting; identify opportunities for improvement and implement corrective action plans.
  • Conduct regular one-on-one meetings, team meetings, and training sessions to maintain product knowledge and selling skills.
  • Support complex client consultations as needed and maintain high standards of client service and compliance.
  • Collaborate with leadership to set team goals, develop sales strategies, and contribute to continuous improvement initiatives.

Qualifications:

  • Proven experience in sales leadership, team management, or a comparable supervisory role; experience in remote team management is preferred.
  • Demonstrated ability to coach and develop sales representatives, set clear expectations, and drive measurable performance improvements.
  • Strong verbal and written communication skills with a consultative approach to client interactions and team coaching.
  • Comfortable working remotely with a reliable computer, high-speed internet connection, and a dedicated, quiet workspace.
  • Experience using CRM systems and familiarity with sales metrics and reporting tools.
  • Motivated, organized, and able to manage competing priorities in a fast-paced, small-team environment.
  • Willingness to obtain a Life & Health insurance license; licensing support and guidance provided.

What we offer:

  • 100% remote work with a flexible schedule.
  • Competitive compensation structure including base (where applicable), commission income, and performance-based bonuses.
  • Comprehensive training program, structured mentorship, and clear advancement pathways into senior leadership.
  • Supportive, small-team environment focused on professional development and internal promotion.
  • Benefits package including health, dental, vision, and life insurance, plus an employee referral program.

Additional information: This role focuses on leading consultative sales of life and health insurance products to inbound prospective clients. Performance expectations are transparent and supported through training and mentorship to accelerate success. The Camesi Agency values professional development and promotes from within as team members demonstrate consistent performance and leadership potential. We are an equal opportunity employer and welcome applicants who are enthusiastic about building and leading a remote sales team.