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Entry Level Help Desk Support Jobs in Manchester, NH

Fusion Worldwide

Help Desk Associate

Haverhill, MA

$19.25 - $26/hr

This individual will report to our Help Desk Supervisor and is an excellent opportunity to hone ... Provide onsite support for new employee equipment planning and set up, office moves, conference ...

Fusion Worldwide

Help Desk Associate

Haverhill, MA · On-site

$19.25 - $26/hr

This individual will report to our Help Desk Supervisor and is an excellent opportunity to hone ... Provide onsite support for new employee equipment planning and set up, office moves, conference ...

Amphenol TCS

Help Desk Technician

Nashua, NH · On-site

$20.25 - $27.25/hr

Position: Help Desk Technician Location: Nashua, NH Amphenol High Speed Products Group is the ... Provide technical assistance and support for incoming queries and issues related to computer ...

Merrimack Health

Systems Support Specialist

Lawrence, MA · On-site

$22.72 - $34.08/hr

As the Help Desk Support Technician , you will be responsible for supporting internal and external users who access Merrimack Health's Information Systems environment and its infrastructure. You must ...

Merrimack Health

Systems Support Specialist

Lawrence, MA · On-site

$22.72 - $34.08/hr

As the Help Desk Support Technician , you will be responsible for supporting internal and external users who access Merrimack Health's Information Systems environment and its infrastructure. You must ...

MBRAUN

Help Desk Technician - Level 1

Stratham, NH · On-site

$21 - $28.50/hr

T. support for all United States company locations. * Provide technical support to in-house and ... Daily use of help desk for operations and user support * Manage technology inventory system (label ...

MBRAUN

Help Desk Technician - Level 1

Stratham, NH · On-site

$21 - $28.50/hr

T. support for all United States company locations. * Provide technical support to in-house and ... Daily use of help desk for operations and user support * Manage technology inventory system (label ...

Aoins

Support Specialist

Bedford, NH · On-site

Primary responsibility is to provide remote Help Desk support for network and desktop hardware, software and other end-user specific products. Responsibilities * Deliver first-level call resolution ...

Sharecare

Lead Customer Service Rep

Concord, NH · On-site

Handling escalated member concerns while also providing Help Desk support for the Customer Service Team.?? * Researching, responding, and providing a resolution, within the appropriate timeframe, to ...

Platinum Protection Systems LLC

Be Seen First

Service Coordinator / Technical Support Specialist

Methuen, MA · On-site

$25 - $35/hr

Experience dealing directly with customers by phone and email What We're Looking For We are looking for someone who can help run the service desk, support technicians in the field, and communicate ...

Planet Fitness

Front Desk

Manchester, NH · On-site

$14 - $18/hr

Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ... support in their fitness journeys while upholding club policies. * Resolve member concerns and ...

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All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Manchester, NH

Entry Level Help Desk Support information

See Manchester, NH salary details

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$33

How much do entry level help desk support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level help desk support in Manchester, NH is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $22.98 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.
What are popular job titles related to Entry Level Help Desk Support jobs in Manchester, NH? For Entry Level Help Desk Support jobs in Manchester, NH, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk Support jobs in Manchester, NH look for? The top searched job categories for Entry Level Help Desk Support jobs in Manchester, NH are:
What cities near Manchester, NH are hiring for Entry Level Help Desk Support jobs? Cities near Manchester, NH with the most Entry Level Help Desk Support job openings:
Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Manchester, NH as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,168 per year, or $20.8 per hour.

Help Desk Associate

Fusion Worldwide

Haverhill, MA

$19.25 - $26/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago

Job description

Fusion Worldwide is a top independent global electronic components distributor and we are looking to add a Help Desk Associate to our IT team. This position will be onsite at our facility in Haverhill, MA with the opportunity to provide onsite support to our Boston HQ in the Seaport and our office in Portsmouth, NH. This individual will report to our Help Desk Supervisor and is an excellent opportunity to hone your IT skills and learn Fusion Worldwide's processes from the ground up; there is growth potential for the right candidate. 

What We Can Do For You  

  • Give you the opportunity to add value as an integral part of Fusion Worldwide's global IT team.
  • Opportunity for growth in a global company with high visibility across the organization.
  • Provide hands-on training via our experienced staff and excellent opportunity for growth. 

What You Can Do For Us  

  • Install, diagnose, repair, maintain and upgrade all organizational hardware, equipment and software while ensuring optimal workstation performance. This role will also troubleshoot problem areas (by phone, email, chat or in-person).
  • Review and resolve help desk tickets by working with the end user via chat, phone and email.
  • Troubleshoot our organization's computer systems, laptops and peripherals, printers, common software, etc.
  • Provide onsite support for new employee equipment planning and set up, office moves, conference room set up and ad-hoc technical needs.
  • If needed, work with vendors such as HP, Microsoft/TechData to resolve technical issues or upgrades to hardware and software as needed.
  • Perform some network administration, including creating new users, assigning rights, resetting passwords in Active Directory, etc. 

Who We're Looking For  

  • Degree in applicable field of study; Information Technology preferred.
  • Strong verbal communication, ability to multi-task and customer service attitude.
  • A team-player who is a problem-solver, adaptable and enjoys helping others.
  • At least two years 2 years of relevant experience
  • Experience troubleshooting hardware, some software and connectivity issues; experience with Windows machines.
  • Ability to travel between two office locations. 

Benefits  

  • Medical, Dental, Vision Insurance
  • 401K benefits with company match
  • Short- & Long-Term Disability
  • EAP
  • Emergency Travel & Identity Theft Protection
  • Life Insurance
  • AD&D
  • State of the Art Open Concept Working Environment
  • Stocked fridges and pantries with a variety of snack options
  • Collaborative and Motivated Team
  • Competitive Salary

Fusion Worldwide is the preeminent open market distributor of electronic components and products. We source, inspect, test, and deliver a broad range of components to a large and diversified customer base that includes OEMs, CMs and ODMs across a wide array of verticals. Founded in 2001, Fusion is headquartered in Portsmouth, New Hampshire and maintains offices and quality centers around the world. For more information visit fusionww.com, or follow fusion Worldwide on LinkedIn, Instagram, WeChat, and X.

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