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Entry Level Help Desk Support Jobs in Merrimack, NH

Fusion Worldwide

Help Desk Associate

Haverhill, MA · On-site

$19.25 - $26/hr

This individual will report to our Help Desk Supervisor and is an excellent opportunity to hone ... Provide onsite support for new employee equipment planning and set up, office moves, conference ...

Fusion Worldwide

Help Desk Associate

Haverhill, MA · On-site

$19.25 - $26/hr

This individual will report to our Help Desk Supervisor and is an excellent opportunity to hone ... Provide onsite support for new employee equipment planning and set up, office moves, conference ...

Amphenol TCS

Help Desk Technician

Nashua, NH · On-site

$20.25 - $27.25/hr

Position: Help Desk Technician Location: Nashua, NH Amphenol High Speed Products Group is the ... Provide technical assistance and support for incoming queries and issues related to computer ...

Merrimack Health

Systems Support Specialist

Lawrence, MA · On-site

$22.72 - $34.08/hr

As the Help Desk Support Technician , you will be responsible for supporting internal and external users who access Merrimack Health's Information Systems environment and its infrastructure. You must ...

Merrimack Health

Systems Support Specialist

Lawrence, MA

$22.72 - $34.08/hr

As the Help Desk Support Technician , you will be responsible for supporting internal and external users who access Merrimack Health's Information Systems environment and its infrastructure. You must ...

Aoins

Support Specialist

Bedford, NH · On-site

Primary responsibility is to provide remote Help Desk support for network and desktop hardware, software and other end-user specific products. Responsibilities * Deliver first-level call resolution ...

Indulgence Aesthetics LLC

Front Desk Receptionist

Lowell, MA · On-site

$15 - $19.25/hr

Helping our clients look and feel their absolute best--glow included. Who You Are: You're the ... Support providers and ensure the spa stays serene and organized * Be the go-to person for good ...

Indulgence Aesthetics LLC

Front Desk Receptionist

Lowell, MA · On-site

$15 - $19.25/hr

Helping our clients look and feel their absolute best--glow included. Who You Are: You're the ... Support providers and ensure the spa stays serene and organized * Be the go-to person for good ...

Indulgence Aesthetics LLC

Front Desk Receptionist

Lowell, MA · On-site

$15 - $19/hr

Helping our clients look and feel their absolute best--glow included. Who You Are: You're the ... desk Support providers and ensure the spa stays serene and organized Be the go-to person for good ...

Indulgence Aesthetics LLC

Front Desk Receptionist

Lowell, MA · On-site

$15 - $19.25/hr

Helping our clients look and feel their absolute best--glow included. Who You Are: You're the ... Support providers and ensure the spa stays serene and organized * Be the go-to person for good ...

Sharecare

Lead Customer Service Rep

Concord, NH · On-site

Handling escalated member concerns while also providing Help Desk support for the Customer Service Team.?? * Researching, responding, and providing a resolution, within the appropriate timeframe, to ...

Franklin Pierce University

Helpdesk Technician I

Rindge, NH · On-site

$19.75 - $26.50/hr

The Helpdesk Technician I provides frontline support on a variety of information technology ... site support is needed nearby. This is an entry-level role with full training provided by our ...

Franklin Pierce University

Helpdesk Technician I

Rindge, NH · On-site

$19.75 - $26.50/hr

The Helpdesk Technician I provides frontline support on a variety of information technology ... site support is needed nearby. This is an entry-level role with full training provided by our ...

Robert Half

Receptionist

Ayer, MA · On-site

$20.90 - $24.20/hr

Support overall office operations by completing light clerical tasks and helping maintain organized front-office processes.* Previous experience in a receptionist or front-desk support role.

Platinum Protection Systems LLC

Be Seen First

Service Coordinator / Technical Support Specialist

Methuen, MA · On-site

$25 - $35/hr

Experience dealing directly with customers by phone and email What We're Looking For We are looking for someone who can help run the service desk, support technicians in the field, and communicate ...

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All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Merrimack, NH

Entry Level Help Desk Support information

See Merrimack, NH salary details

$10

$21

$33

How much do entry level help desk support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level help desk support in Merrimack, NH is $21.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $23.61 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.
What are popular job titles related to Entry Level Help Desk Support jobs in Merrimack, NH? For Entry Level Help Desk Support jobs in Merrimack, NH, the most frequently searched job titles are:
What cities near Merrimack, NH are hiring for Entry Level Help Desk Support jobs? Cities near Merrimack, NH with the most Entry Level Help Desk Support job openings:
Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Merrimack, NH as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 22% Part Time, 2% Temporary, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,390 per year, or $21.3 per hour.

Help Desk Technician

Suzor IT

Lunenburg, MA • On-site

Full-time

Retirement, PTO

Re-posted 3 days ago

Job description

Salary: $22.50 to $26.50 per hour

About Suzor IT:

Suzor IT provides a turn-key technology department for K-12 schools and Municipalities. Our team works closely with K-12 students, teachers, parents, and municipal employees to help them implement and utilize technology on a daily basis.


An Ideal Candidate Is:

An ideal candidate is someone who is friendly, eager to learn with a passion for helping people. If you come with the people skills, we can teach you the tech skills.


Helpdesk Technician Job Description

We are looking for an individual to work directly with our K-12 and/or Municipal customers. The day-to-day role will include helping teachers teach, students learn, and municipal employees serve their communities through supporting their technology needs.


The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the organization's IT infrastructure by responding to user inquiries, resolving problems, and escalating issues when necessary.


The individual will be working alongside a team which includes a lead technician, virtual office tech, and a Director of IT to meet the goals and needs of the school.


Help Desk Technician Responsibilities:

  • Providing support to users over the phone or via remote access. This includes communicating technical information in a clear and understandable manner to non-technical users.
  • Establishing good relationships with all departments and colleagues.
  • Diagnosing/troubleshooting issues with computer software, peripherals, and hardware.
  • Installing and configuring hardware and software components.
  • Repairing or replacing damaged hardware.
  • Educating staff on best technology/security practices.
  • Performing tests and evaluations of new software and hardware.
  • Creating and managing technical documentation.
  • Providing basic computer training.


Help Desk Technician Requirements:

  • 2+ years of customer service experience.
  • Relevant License/Certification - CompTIA A+ (Preferred)
  • Excellent written and verbal communication skills.
  • Good interpersonal skills.
  • Attention to detail.
  • Good problem-solving skills.


Help Desk Technician Compensation, Benefits, Schedule, and Location

  • Compensation: $22.50 to $26.50 per hour
  • Schedule: Monday through Friday 7:30am-3:30pm
  • Location: This position may require some travel.
  • Benefits include:
    • 401(k)
    • Paid time off
    • Mileage reimbursement