Remote Service Delivery Manager Jobs in Wisconsin

COMPANY OVERVIEW

Since 2002, Quality Power Solutions (QPS) has provided end-to-end mission critical power solutions, including expert design, installation and maintenance of UPS systems and generators. QPS works with clients nationwide, and we maintain our Midwestern values by focusing on service, delivery, consistent performance, and the education of our customers on the many aspects of critical power. Our goal is being our customers trusted experts, so they don't have to worry about critical power and can focus on what they do best. QPS keeps backup power systems running smoothly, so business can power forward.

SUMMARY/Primary Function

The Project Manager is responsible for leading the execution of complex, large-scale critical power projects from initiation through commissioning and closeout. This role oversees all aspects of project delivery, including engineering coordination, procurement, installation, and client management, ensuring projects are completed on time, within budget, and in compliance with contractual and regulatory requirements.

This position requires deep expertise in critical power infrastructure (UPS, battery systems) and strong leadership in managing cross-functional teams and high-profile clients.

Principle Job Duties

• Lead full lifecycle delivery of large-scale critical power projects, including data centers, healthcare, and industrial applications
• Develop and manage detailed project plans, schedules, budgets, and resource allocations
• Ensure alignment with contract scope, technical specifications, and client expectations
• Drive project milestones, proactively identifying and mitigating risks

• Own project P&L, including budgeting, forecasting, and cost control
• Manage change orders, billing milestones, and financial reporting
• Ensure profitability targets are met or exceeded

• Serve as the primary point of contact for key clients and stakeholders
• Build and maintain strong customer relationships through consistent communication and performance
• Lead project meetings, executive updates, and progress reviews

• Coordinate closely with engineering teams to ensure system design meets application requirements
• Oversee installation, commissioning, and testing of critical power systems
• Ensure compliance with industry standards (e.g., NEC, NFPA, IEEE)

• Lead cross-functional teams including engineering, field service, procurement, and subcontractors
• Foster a culture of accountability, safety, and continuous improvement

• Identify project risks and implement mitigation strategies
• Ensure adherence to safety protocols, quality standards, and regulatory requirements
• Manage subcontractor performance and contractual compliance

QUALIFICATIONS

To perform this role successfully, an individual must be able to perform each essential additional responsibility/duty satisfactorily and have a consistent history of a high-performance track record. The requirements listed are representative of the knowledge, skill, and/or ability required.

Preferred Education and Experience

• Bachelor's degree in Engineering, Construction Management, or related field
• 8-10+ years of project management experience, preferably in critical power, electrical infrastructure, or data center environments
• Strong knowledge of UPS systems and backup power solutions
• PMP certification strongly preferred

Knowledge, Skillset & Abilities

• Strategic thinking and problem-solving
• Strong financial acumen
• Executive-level communication skills
• Leadership and team development
• Ability to manage multiple high-priority projects simultaneously

PHYSICAL DEMANDS

• Combination of office, remote, and field-based work at project sites
• .Travel required (25-50%) depending on project scope and location
• Fast-paced, deadline-driven environment supporting mission-critical infrastructure

NOTE: The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the position. QPS reserves the right to amend and change responsibilities to meet business and organizational needs.

Quality Power Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws.