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Remote Security Camera Installation Jobs in Florida

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Tampa, FL · Remote

$11 - $20/hr

Must own your computer (that meets system requirements), USB headset, web camera, and wired ... To maintain transparency, security, and professionalism while conducting company business: * The ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Tampa, FL · On-site +1

$11 - $20/hr

Must own your computer (that meets system requirements), USB headset, web camera, and wired ... To maintain transparency, security, and professionalism while conducting company business: * The ...

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Remote Security Camera Installation information

What are some common challenges faced when coordinating remote security camera installations, and how can they be addressed?

A common challenge with remote security camera installation is troubleshooting connectivity or technical issues without being physically on-site. Installers often rely on clear communication with clients or on-site personnel and may need to guide them step-by-step through setup or adjustments. Familiarity with a variety of camera systems, strong problem-solving skills, and the ability to use remote access tools are essential. Staying organized and documenting each installation thoroughly can also streamline the process and minimize follow-up issues.

What is the difference between Remote Security Camera Installation vs Security System Technician?

AspectRemote Security Camera InstallationSecurity System Technician
CredentialsTypically requires CCTV or camera installation certificationsRequires broader certifications in security systems, including alarms and access control
Work EnvironmentPrimarily on-site at client locations, often outdoors or in buildingsOn-site and sometimes remote troubleshooting of various security devices
Industry UsageFocused on installing and configuring security camerasHandles entire security systems, including cameras, alarms, and sensors

Remote Security Camera Installation specializes in installing and configuring security cameras, often requiring specific certifications. Security System Technicians have a broader scope, working on various security devices. Both roles are essential in the security industry, but their focus and certifications differ.

What is remote security camera installation?

Remote security camera installation refers to the process of setting up security cameras at a location, where the configuration, monitoring, or troubleshooting can be managed from a distance using the internet. This often involves installing cameras that are connected to a network, allowing users or security professionals to view live footage, adjust settings, and receive alerts from anywhere. It's a convenient option for both residential and commercial properties, providing flexibility and enhanced security. Remote installations may also include technical support and maintenance performed off-site.

What are the key skills and qualifications needed to thrive as a Remote Security Camera Installation Technician, and why are they important?

To thrive as a Remote Security Camera Installation Technician, you need a solid understanding of electrical systems, networking, and security protocols, typically backed by relevant technical training or certifications. Familiarity with CCTV systems, IP camera configuration, network cabling tools, and remote monitoring software is essential. Strong problem-solving skills, attention to detail, and effective customer communication are valuable soft skills for this role. These competencies ensure reliable installation, optimal system performance, and high customer satisfaction in a technology-driven security environment.
What are the most commonly searched types of Security Camera Installation jobs in Florida? The most popular types of Security Camera Installation jobs in Florida are:
What are popular job titles related to Remote Security Camera Installation jobs in Florida? For Remote Security Camera Installation jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Security Camera Installation jobs in Florida look for? The top searched job categories for Remote Security Camera Installation jobs in Florida are:
What cities in Florida are hiring for Remote Security Camera Installation jobs? Cities in Florida with the most Remote Security Camera Installation job openings:
Remote Security Camera Installation jobs near you
Help Desk Specialist II (Tier 2 - Advanced Support)

Help Desk Specialist II (Tier 2 - Advanced Support)

Titan Technologies

Orlando, FL • Remote

$22/hr

Full-time

Posted 19 days ago

Job description

Job description

Zen Strategics, a Titan Technologies company, is seeking Help Desk Specialist II to support the Customs and Border Protection (CBP) Technology Service Desk. This role provides advanced Tier II technical troubleshooting and resolution for employees, contractors and external customers by responding to hardware, software, network, mobile device, VPN, and access-related issues. The position delivers 24x7x365 support, manages incidents through ServiceNow, performs remote installations and system maintenance, and escalates complex issues when necessary. The ideal candidate should have at least two years of IT support experience, strong knowledge of Windows, Active Directory, Microsoft 365, and remote access technologies, and the ability to work in a fast-paced, customer-focused environment.

Duties and Responsibilities:

  • Provide 24x7x365 Tier II advanced technical support for incidents and requests transferred via ServiceNow ticket or warm-transferred telephone call.
  • Perform advanced (second level) remote troubleshooting for:
    • Mobile device issues, including CBP's mobile service environment (AirWatch)
    • Email and Microsoft Outlook accounts and functionality
    • Personal Identity Verification (PIV) card access to CBP systems
    • Remote VPN access (Global Protect and Zscaler)
    • Remote access using DHS Workplace (WaaS)
    • Microsoft Office products
    • Windows and Active Directory
    • Remote software installations
  • Resolve >=90% of tickets assigned to Tier II (AQL target).
  • Process >=90% of tickets within 4 hours (resolved or escalated to next level).
  • Answer >=80% of transferred calls/chats within 60 seconds.
  • Escalate incidents to next-level support (internal CBP teams and third-party vendors).
  • Perform remote installation and troubleshooting of workstations, peripherals (desktops, laptops, tablets, printers, scanners, cameras).
  • Install approved software using Government-provided tools.

You MUST have:

  • Minimum 2 years of IT help desk or technical support experience with Tier II-level troubleshooting.
  • Strong knowledge of Windows OS, Active Directory, Microsoft Office 365, Outlook, and mobile device management (MDM).
  • Experience with VPN technologies, remote access tools, and PIV/smart card authentication.
  • Ability to work rotating shifts including nights, weekends, and holidays.
  • Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).

It’s GREAT if you also have:

  • CompTIA A+, Network+, or Security+ certification.
  • HDI Desktop Support Technician certification.
  • Experience with AirWatch/Workspace ONE MDM.
  • Experience with Global Protect VPN and Zscaler.
  • Experience with ServiceNow ITSM platform.
  • Prior federal government or CBP Tier II support experience.
  • ITIL Foundation certification.

Education:

  • High school diploma or equivalent required.

Company Description:

Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC, Titan Facilities, Inc. and Zen Strategics, design, build, integrate, and manage innovative solutions and software applications. Our remarkable people, working collaboratively under a shared vision, have earned a reputation with our customers for delivering results with maximum impact. Sound intriguing? Consider Titan Technologies for the next step in your career journey and be part of an impactful team!

Titan is proud to be a Service-Disabled Veteran Owned Business.

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