ZipRecruiter

Log In

2

Remote Security Alarm Dispatcher Jobs (NOW HIRING)

U.S. Marine Corps

ALARM MONITOR/DISPATCHER

Bridgeport, CA · On-site +1

$45K - $65K/yr

You will monitor and troubleshoot all Marine Corps Electronic Security Systems, Intrusion Detection ... alarms, emergency, and non-emergency calls for fire, medical, and police assistance; 2) Dispatching ...

next page

Showing results 1-20

All JobsRemote Security Alarm Dispatcher Jobs

Remote Security Alarm Dispatcher information

See salary details

$10

$19

$27

How much do remote security alarm dispatcher jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for remote security alarm dispatcher in the United States is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

How do Remote Security Alarm Dispatchers typically handle high-pressure situations and ensure effective communication with emergency responders?

Remote Security Alarm Dispatchers frequently encounter high-pressure situations where quick thinking and clear communication are essential. They follow detailed protocols to assess alarm signals, verify emergencies, and relay accurate information to law enforcement or emergency services. Dispatchers must stay calm, prioritize multiple incidents, and document all actions thoroughly, often while coordinating with property owners, security personnel, and response teams. Regular training and access to updated communication systems help them manage stress and maintain effectiveness.

Can you be a remote dispatcher?

A remote security alarm dispatcher can perform their duties from home, monitoring alarm systems and coordinating responses using communication tools and security software. This role typically requires good communication skills, attention to detail, and sometimes specific certifications or training. Many companies offer remote dispatch positions to provide 24/7 coverage without requiring on-site presence.

How to become an alarm dispatcher?

To become a remote security alarm dispatcher, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to operate security monitoring software. On-the-job training is common, and familiarity with alarm systems and emergency protocols is beneficial. Some positions may require certification or security clearances depending on the employer.

What is the difference between Remote Security Alarm Dispatcher vs Remote Monitoring Technician?

AspectRemote Security Alarm DispatcherRemote Monitoring Technician
CredentialsBasic security certifications, dispatch trainingTechnical certifications, alarm system training
Work EnvironmentCall centers, remote from homeMonitoring centers, remote or on-site
Industry UsageSecurity companies, alarm monitoring servicesSecurity firms, alarm system providers
Job FocusResponding to alarms, dispatching security personnelMonitoring alarm systems, troubleshooting issues

The main difference is that Remote Security Alarm Dispatchers primarily respond to alarms and coordinate security responses, while Remote Monitoring Technicians focus on monitoring alarm systems and troubleshooting technical issues. Both roles require security-related certifications and are integral to alarm service providers, but their daily tasks and responsibilities differ.

What does a Remote Security Alarm Dispatcher do?

A Remote Security Alarm Dispatcher is responsible for monitoring security systems and responding to alarm signals from various locations, often from a central or remote monitoring center. When an alarm is triggered, they quickly assess the situation, verify the alert, and coordinate with emergency services or property owners as needed. Their primary goal is to ensure the safety of people and property by providing rapid, accurate responses to potential security threats. Dispatchers must remain calm under pressure, follow established protocols, and communicate clearly with all parties involved.

What are the key skills and qualifications needed to thrive as a Remote Security Alarm Dispatcher, and why are they important?

To thrive as a Remote Security Alarm Dispatcher, you need strong attention to detail, quick decision-making abilities, and typically a high school diploma or equivalent. Familiarity with alarm monitoring software, multi-line phone systems, and sometimes certification in emergency dispatch protocols is important. Exceptional communication, composure under pressure, and problem-solving skills help you effectively manage emergencies and coordinate with law enforcement or emergency services. These skills ensure rapid and accurate responses to security incidents, safeguarding property and lives.

Is it hard to get hired as a dispatcher?

Getting hired as a remote security alarm dispatcher typically requires good communication skills, attention to detail, and the ability to handle stressful situations. Employers often look for previous customer service or dispatch experience and may require background checks or certifications. The hiring process can vary but generally involves interviews and training periods.

What is the highest paid dispatcher per hour?

Remote security alarm dispatchers typically earn between $15 and $25 per hour, with top earners making around $30 or more depending on experience, certifications, and employer. Specialized skills, such as knowledge of alarm systems and quick decision-making, can contribute to higher pay. Compensation varies based on location, company, and whether the role is full-time or part-time.
More about Remote Security Alarm Dispatcher jobs
What cities are hiring for Remote Security Alarm Dispatcher jobs? Cities with the most Remote Security Alarm Dispatcher job openings:
What are the most commonly searched types of Security Alarm Dispatcher jobs? The most popular types of Security Alarm Dispatcher jobs are:
What states have the most Remote Security Alarm Dispatcher jobs? States with the most job openings for Remote Security Alarm Dispatcher jobs include:
What job categories do people searching Remote Security Alarm Dispatcher jobs look for? The top searched job categories for Remote Security Alarm Dispatcher jobs are:
Remote Security Alarm Dispatcher jobs near you
Security Operations Center (SOC) Coordinator

Security Operations Center (SOC) Coordinator

SafeTouch Security

Miami, FL • Remote

$18 - $19/hr

Full-time, Other

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

SafeTouch Security, a recognized company serving the community for over 30 years, values its employees as the cornerstone of our success. Join our team and become part of a culture dedicated to excellence and innovation!


Job Summary: The Security Operations Center (SOC) Coordinator is an on-site role based at SafeTouch Security’s Jacksonville corporate office, responsible for supporting life safety, alarm monitoring, virtual security services, emergency response coordination, gated community access, and customer support operations. Working in a fast-paced, technology-driven environment, this role monitors alarm and video surveillance systems, manages security interactions, verifies incidents, and coordinates with customers and emergency services as needed. The ideal candidate demonstrates strong communication, sound decision-making, professionalism under pressure, and a safety- and security-first mindset.

Duties and Responsibilities:

  • Monitor and respond to alarm signals, security events, emergency notifications, and live video activity in accordance with established procedures.
  • Dispatch emergency services and coordinate with customers, emergency contacts, on-site personnel, and internal teams as needed.
  • Perform remote security checks, virtual escorts, gate access management, and live audio/video interactions to identify and address security concerns.
  • Answer inbound and outbound calls related to alarms, gate access, customer support, and security inquiries while maintaining professionalism in high-pressure situations.
  • Monitor multiple systems and prioritize urgent events while documenting all alarm activity, incidents, dispatch actions, and customer interactions accurately.
  • Provide basic alarm support, including assisting with arming, disarming, and resetting systems.
  • Maintain knowledge of security systems, surveillance platforms, access control procedures, and company protocols.
  • Support a safe, secure, customer-focused environment and participate in ongoing training and professional development.
  • Perform additional duties as required to support evolving business needs.

Requirements:

  • High school diploma or equivalent.
  • One to two years of experience in customer service, call center, dispatch, alarm monitoring, security operations, or a related environment preferred.
  • Proficiency with Microsoft Office Suite and the ability to quickly learn alarm monitoring, surveillance, access control, and other software systems.
  • Strong communication, critical thinking, multitasking, and organizational skills with the ability to remain calm and professional in fast-paced, time-sensitive situations.
  • Ability to monitor multiple systems, prioritize concurrent events, and follow established procedures with strong attention to detail.
  • Dependable, adaptable, and able to work independently and collaboratively in a team environment.
  • Availability to work flexible schedules, including weekends, holidays, evenings, and overnight shifts as needed.
  • Familiarity with alarm monitoring, surveillance, access control systems, and security procedures preferred, with a strong commitment to safety, security, and customer service.
  • Pass a drug screen and background check requirements.
  • Bilingual skills are a plus.

Physical Requirements:

  • Perform work while seated, standing, walking, or moving between locations for extended periods.
  • Use computers and related technology, read electronic and printed materials, and observe details at close range.
  • Communicate clearly in person, by phone, and electronically.
  • Occasionally move or transport light objects.

Job Type: Full-time, non-exempt

Work/Base Location: Jacksonville Corporate

Core Work Hours/Availability: Second shift: 3:00 – 11:30 PM. Must be able to work weekends and some holidays, but will have consecutive days off.

Pay Range:

  • Second shift: $18/hour
  • Bilingual: +1/hour

Incentives: Yes

Reports to: Director of VSG

Benefits:

  • Competitive pay
  • Comprehensive benefits package (medical, dental, vision)
  • 401(k) with match
  • Paid time off and holidays
  • Opportunities for professional development and growth

SafeTouch Security is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.