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Remote Sdr Jobs in Springfield, MA (NOW HIRING)

Reachdesk Ltd

Commercial Account Manager

Hartford, CT · On-site +1

Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) - your choice based on location ... Sales, SDR/BDR, or account executive experience strongly preferred * Experience in subscription ...

Reachdesk Ltd

Commercial Account Manager

Hartford, CT · On-site +1

$160K - $200K/yr

Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) -- your choice based on location ... Sales, SDR/BDR, or account executive experience strongly preferred * Experience in subscription ...

All JobsSdr JobsRemote Sdr JobsRemote Sdr Jobs in Springfield, MA

Remote Sdr information

See Springfield, MA salary details

$28.4K

$54.8K

$88.7K

How much do remote sdr jobs pay per year?

As of Jul 30, 2026, the average yearly pay for remote sdr in Springfield, MA is $54,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $60,800.00 per year, depending on experience, location, and employer.

How does a Remote SDR typically collaborate with sales and marketing teams to achieve targets?

As a Remote Sales Development Representative (SDR), you’ll regularly coordinate with both sales and marketing teams through virtual meetings, shared CRM tools, and communication platforms like Slack or Teams. Collaboration involves nurturing leads generated by marketing, qualifying them through personalized outreach, and passing high-potential prospects to account executives. Successful SDRs proactively share feedback on lead quality and campaign effectiveness, helping to align team strategies and improve conversion rates. Building strong remote relationships and maintaining clear communication are essential for hitting sales targets and fostering team success.

What are Remote SDRs?

Remote SDRs (Sales Development Representatives) are sales professionals who work from a remote location, rather than an office, to identify and qualify potential sales leads for their company. They typically use phone calls, emails, and online messaging to reach out to prospects, set appointments, and nurture relationships. Remote SDRs play a crucial role in the early stages of the sales process by generating interest and passing qualified leads to the sales team. Their responsibilities often require strong communication skills, self-motivation, and the ability to use digital sales tools effectively.

What is the difference between Remote Sdr vs Remote Bdr?

AspectRemote SdrRemote Bdr
Primary FocusGenerating leads and qualifying prospectsBooking meetings and advancing sales opportunities
Required SkillsCold calling, outreach, qualificationAppointment setting, relationship building, follow-up
Work EnvironmentRemote, sales development teamsRemote, business development teams
Common CertificationsSalesforce, HubSpot certifications often preferredSimilar sales tools, prospecting certifications

Remote Sdrs focus on lead qualification and outreach, while Remote Bdrs concentrate on setting appointments and nurturing prospects. Both roles require strong communication skills and familiarity with sales tools, often working remotely within sales or business development teams. Understanding these differences helps candidates align their skills with the right position in the sales pipeline.

What are the key skills and qualifications needed to thrive as a Remote SDR, and why are they important?

To thrive as a Remote SDR (Sales Development Representative), you need strong communication skills, a foundational understanding of sales processes, and often a bachelor's degree or relevant sales experience. Familiarity with CRM software like Salesforce, sales engagement tools, and email automation platforms is typically required. Outstanding self-motivation, resilience, and the ability to work independently make someone stand out in this remote position. These skills ensure effective prospecting, relationship-building, and consistent achievement of sales targets in a virtual environment.

What Are Remote Jobs for an SDR?

As a remote SDR, you support a sales department by calling customers and determining whether or not they qualify as a prospective lead. In effect, remote sales development representatives help filter out bad leads so other sales personnel can focus on closing deals with the best customers. Unlike many sales-related roles, this job does not emphasize closing deals—instead, it focuses on moving qualified leads through the sales pipeline. In this role, you may cold call or email potential leads, answer common questions, and coordinate efforts with salespeople and marketers to maximize the efficiency of the filtering process.

More about Remote Sdr jobs
What are the most commonly searched types of Sdr jobs in Springfield, MA? The most popular types of Sdr jobs in Springfield, MA are:
What are popular job titles related to Remote Sdr jobs in Springfield, MA? For Remote Sdr jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Sdr jobs in Springfield, MA look for? The top searched job categories for Remote Sdr jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Sdr jobs? Cities near Springfield, MA with the most Remote Sdr job openings:
Remote Sdr jobs near you
Infographic showing various Remote Sdr job openings in Springfield, MA as of July 2026, with employment types broken down into 2% Internship, 77% Full Time, 17% Part Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,825 per year, or $26.4 per hour.

Commercial Account Manager

Reachdesk Ltd

Hartford, CT • On-site, Remote

Other

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) - your choice based on location.

About us 

Reachdesk is the first truly end-to-end global SaaS gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees while driving measurable ROI.
We believe gifting is more than just a transaction: it's about building genuine human connections that fuel business growth. Whether its engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.
Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with marketing, sales, and HRIS tech stacks and is powered by our world-class team across New York, London, and Lisbon.
We're growing, and we're currently looking for a Commercial Account Manager to join us.

About the role

As a Commercial Account Manager at Reachdesk, you will own retention and growth across a portfolio of existing customers. This is a commercially oriented account management role focused on renewals, expansion, and strategic account growth, with some prospecting within your book of business.

Success in this role requires strong commercial judgment, problem-solving ability, and the ability to turn customer needs into revenue opportunities. A key part of the role is helping customers get the most value from Reachdesk by identifying challenges early, solving problems, and quarterbacking cross-functional teams to drive strong customer outcomes. Your goal is to grow long-term customer value by understanding each customer's business objectives, aligning them with our platform capabilities, and delivering measurable business outcomes.

Responsibilities
  • Own retention, renewals, and growth across a portfolio of existing customers
  • Build strong, multi-threaded relationships across key stakeholders and decision-makers
  • Drive upsell, cross-sell, and expansion opportunities within existing accounts
  • Prospect to expand Reachdesk's contractual opportunities within your book of business across teams, departments, and use cases
  • Lead renewal and commercial conversations, including pricing, terms, and negotiation
  • Run strategic account planning and business reviews tied to customer priorities and measurable outcomes
  • Identify customer challenges early and work cross-functionally to solve them
  • Quarterback internal teams across Client Success, Swag Sourcing, Marketplace, and Logistics to help customers achieve the right outcomes
  • Maintain strong forecasting discipline and pipeline visibility across your book of business
  • Represent Reachdesk with confidence and professionalism in executive-level discussions
About you 
  • 5+ years in account management, account executive, renewals, or similar commercially oriented roles with direct revenue ownership, and a proven track record of renewing, retaining, and growing revenue
  • Sales, SDR/BDR, or account executive experience strongly preferred
  • Experience in subscription-based SaaS or other recurring-revenue environments with a consultative, strategic sales motion strongly preferred
  • Demonstrated success owning renewals, upsells, cross-sells, and expansion within an existing book of business
  • Track record of creating pipeline and generating new opportunities within existing accounts
  • Strong commercial judgment and problem-solving ability
  • Proven ability to build executive-level relationships across complex organizations
  • Strong written, verbal, and analytical skills, with the ability to clearly explain and simplify complex concepts
  • Highly self-motivated and organized, with a proven ability to manage multiple priorities in a fast-paced, innovative environment
The benefits
  • Competitive salary with generous stock options
  • 401(k) with employer match
  • Medical, dental & vision insurance, including mental health support and fast access to care
  • Flexible PTO that increases the longer you're with us, plus extra flexibility for life's unexpected moments
  • A genuinely collaborative culture with innovative, fun, and ambitious people
    Compensation is based on standardized salary ranges by role, level, and location, benchmarked against similar-sized companies. Final offers are determined by a combination of experience, skills, and role fit, and may vary from the listed range.

*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location-benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.

Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: www.reachdesk.com/candidate-privacy-policy

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