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Remote Samsung Technical Support Jobs (NOW HIRING)

Pernix Group

Technical Support Analyst

Lombard, IL · On-site +1

The ideal candidate is highly responsive, organized, customer-focused, and capable of troubleshooting technical issues while supporting both office-based and remote employees. This individual will ...

10Beauty

Technical Support Engineer

Burlington, MA · Remote

$100K - $115K/yr

Technical Support Engineer Burlington, Massachusetts, United States 10Beauty is a robotics startup ... Guide members and field personnel through troubleshooting steps via phone, chat, video, and remote ...

1840 & Company

$10 - $12/hr

Provide remote technical support to users experiencing software or system-related issues. * Troubleshoot platform errors, configuration problems, and user access issues. * Assist users with system ...

EBSCO

Technical Support Representative

$37.06K - $52.94K/yr

Your Opportunity The Technical Support Representative specializes in performing technical support ... This remote position is U.S.-based only (excluding U.S. territories) What You'll Do * Effectively ...

EBSCO

Technical Support Representative

$37.06K - $52.94K/yr

Your Opportunity The Technical Support Representative specializes in performing technical support ... This remote position is U.S.-based only (excluding U.S. territories) What You'll Do * Effectively ...

Advanced Solutions International

$60K - $75K/yr

Technical Support Analyst I United States (Remote) About Us Advanced Solutions International is a global software company focused on helping not-for-profits and membership organizations grow revenue ...

New

Point Broadband

Supervisor, Technical Support

Supervisor, Technical Support Remote - Successful candidate must live in a state in which Point Broadband operates (AL, FL, GA, MD, MI, NY, OH, TN, TX, or VA) #LI-remote Summary: This position is ...

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All JobsRemote Samsung Technical Support Jobs

Remote Samsung Technical Support information

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$14

$26

$44

How much do remote samsung technical support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote samsung technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Remote Samsung Technical Support vs Remote Apple Technical Support?

AspectRemote Samsung Technical SupportRemote Apple Technical Support
Required CertificationsSamsung Certified Technician, basic IT skillsApple Certified Support Professional (ACSP), basic IT skills
Work EnvironmentRemote, customer service, troubleshootingRemote, customer service, troubleshooting
Industry UsageElectronics, consumer devicesElectronics, consumer devices

Both roles involve remote customer support for consumer electronics, requiring similar certifications and work environments. The main difference lies in the specific brand expertise—Samsung vs Apple—catering to different customer bases and product lines.

More about Remote Samsung Technical Support jobs
What cities are hiring for Remote Samsung Technical Support jobs? Cities with the most Remote Samsung Technical Support job openings:
What are the most commonly searched types of Samsung Technical Support jobs? The most popular types of Samsung Technical Support jobs are:
What states have the most Remote Samsung Technical Support jobs? States with the most job openings for Remote Samsung Technical Support jobs include:
What job categories do people searching Remote Samsung Technical Support jobs look for? The top searched job categories for Remote Samsung Technical Support jobs are:
Remote Samsung Technical Support jobs near you
Infographic showing various Remote Samsung Technical Support job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Technical Support Analyst

Technical Support Analyst

Pernix Group, Inc.

Lombard, IL • On-site, Remote

Other

Posted 7 days ago

Job description

IT Support Specialist

Location: Lombard, IL
Company: Pernix International
Employment Type: Full-Time

Position Summary

Pernix International is seeking a dependable, solutions-oriented IT Support Specialist to support our growing global construction and engineering operations. This role will provide day-to-day technical support to employees across corporate and project environments, ensuring the smooth operation of hardware, software, communication tools, and network systems in a fast-paced, collaborative setting.

The ideal candidate is highly responsive, organized, customer-focused, and capable of troubleshooting technical issues while supporting both office-based and remote employees. This individual will play a key role in maintaining operational efficiency and delivering excellent internal customer service across the organization.

Key Responsibilities
  • Provide Tier 1-2 technical support for desktops, laptops, mobile devices, printers, and peripherals
  • Troubleshoot hardware, software, VPN, connectivity, and Microsoft 365 issues in a timely manner
  • Support onboarding and offboarding processes, including user account setup, permissions, equipment provisioning, and system access
  • Maintain and support Microsoft 365, Active Directory, Teams, Outlook, and common business applications
  • Assist employees both onsite and remotely with technical support needs
  • Draft and maintain technical documentation, SOPs, troubleshooting guides, and IT processes
  • Support basic networking functions including Wi-Fi, VPN access, printers, and conference room technology
  • Track, document, and resolve support tickets while maintaining strong communication with end users
  • Assist with inventory management and tracking of company IT assets and equipment
  • Partner with IT team members and external vendors on system upgrades, process improvements, cybersecurity initiatives, and IT projects
  • Help ensure technology systems support the operational needs of a global construction environment
Qualifications
  • Minimum 2+ years of IT support experience in a small to mid-sized company environment
  • Strong working knowledge of Windows OS, Microsoft 365, Active Directory, and basic networking concepts
  • Experience with ticketing systems, remote support tools, and user account administration
  • Excellent troubleshooting, problem-solving, and communication skills
  • Strong customer service mindset with the ability to support employees across multiple departments and technical skill levels
  • Ability to manage multiple priorities in a fast-paced environment with strong attention to detail
  • Associate's or Bachelor's degree in Information Technology or related field preferred (or equivalent experience)
  • Experience supporting hybrid or remote teams is a plus
  • Construction, engineering, or project-based industry experience is preferred but not required
Why Join Pernix International

At Pernix International, you'll join a collaborative global team supporting complex construction and infrastructure projects around the world. We value adaptability, teamwork, innovation, and individuals who are committed to delivering exceptional support that helps drive operational success.

Apply