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Remote Samsung Technical Support Jobs (NOW HIRING)

Xactus

Technical Support Manager

Broomall, PA · On-site +1

$70K - $90K/yr

Our remote workforce provides many opportunities for you to enhance your skills while maintaining a ... Xactus is seeking a Technical Support Manger to oversee the Technical Support department, ensuring ...

Viasat, Inc.

Technical Support Engineer

CA · On-site +1

$109K - $164K/yr

This support will include a mixture of remote and onsite support for the existing BFT2 network. Key ... Bachelor's degree in technical field or equivalent experience * US government position. US ...

Viasat, Inc.

Technical Support Engineer

Carlsbad, CA · On-site +1

$109K - $164K/yr

This support will include a mixture of remote and onsite support for the existing BFT2 network. Key ... Bachelor's degree in technical field or equivalent experience * US government position. US ...

HiddenLayer

Technical Support Engineer

New York, NY · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

HiddenLayer

Technical Support Engineer

Austin, TX · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

Viasat, Inc.

Technical Support Engineer

CA · Remote

$109K - $164K/yr

This support will include a mixture of remote and onsite support for the existing BFT2 network. Key ... Bachelor's degree in technical field or equivalent experience * US government position. US ...

Ralliant

Technical Support Engineer

Technical Support Engineer As a Tech Support Engineer, you will play a key role in supporting our ... Remote support for installation, commissioning, maintenance, and repairs * Organize high quality ...

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Remote Samsung Technical Support information

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$14

$26

$44

How much do remote samsung technical support jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for remote samsung technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Remote Samsung Technical Support vs Remote Apple Technical Support?

AspectRemote Samsung Technical SupportRemote Apple Technical Support
Required CertificationsSamsung Certified Technician, basic IT skillsApple Certified Support Professional (ACSP), basic IT skills
Work EnvironmentRemote, customer service, troubleshootingRemote, customer service, troubleshooting
Industry UsageElectronics, consumer devicesElectronics, consumer devices

Both roles involve remote customer support for consumer electronics, requiring similar certifications and work environments. The main difference lies in the specific brand expertise—Samsung vs Apple—catering to different customer bases and product lines.

Does Samsung offer technical support?

Samsung provides technical support for its products through various channels, including online chat, phone support, and authorized service centers. For technical support roles like Remote Samsung Technical Support, employees typically assist customers with troubleshooting and product issues remotely using diagnostic tools and knowledge of Samsung devices. Certification and technical skills are often required for these positions.
More about Remote Samsung Technical Support jobs

What cities are hiring for Remote Samsung Technical Support jobs?

Cities with the most Remote Samsung Technical Support job openings:

What are the most commonly searched types of Samsung Technical Support jobs?

The most popular types of Samsung Technical Support jobs are:

What states have the most Remote Samsung Technical Support jobs?

States with the most job openings for Remote Samsung Technical Support jobs include:

What are popular job titles related to Remote Samsung Technical Support jobs?

For Remote Samsung Technical Support jobs, the most frequently searched job titles are:

Remote Samsung Technical Support jobs near you
Infographic showing various Remote Samsung Technical Support job openings in the United States as of September 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Technical Support Eng

Seattle, WA • Remote

Canon Medical Systems
201 - 500 employees
Learn more about Canon Medical Systemsexternal

Full-time

Re-posted 25 days ago

Job description

  • You must have dedicated CT Modality experience to be considered for this position
  • Provide on-site and phone support to FSE and TSS to address installation, application and technical issues.
  • Provide second-level support in escalated issues. Escalate issues to National Technical Support (NTS) per protocol.
  • Participate in Technical Operations modality conference calls and ensure that region FSEs are fully informed of the latest information and developments.
  • Regularly review all Field Service Memos and other technical documentation posted on the Service Information System (SIS) and ensure region FSEs fully understand their content.
  • Participate in the installation of new products within the region.
  • Support the Beta testing of Field Maintenance Instructions occurring within the zone. Monitor the status and facilitate the completion of all services within the region.
  • Work with NTS to ensure all Veterans Administration sites are ready for inspection; support each inspection on-site.
  • Monitor sites experiencing abnormally high numbers of service calls and conduct site audits, as appropriate, to uncover underlying causes.
  • Conduct on-the-job-training within the region to help develop a team of senior region modality FSEs to assist other FSEs when the region specialist is unavailable. Mentor FSEs who have failed or struggled in a class at the Training Academy.
  • Define FSE training needs and recommend actions to zone management. Provide supplemental technical training and local seminars related to installation, troubleshooting skills and new product introductions.
  • Review and evaluate systems in terms of image quality and system performance. Implement and monitor field service enhancements and programs (re: InnerVision).
  • Gather input for defining product issues and document concerns. Consult with zone management team in escalating product issues to NTS.
  • Provide timely and accurate technical documentation on assigned projects. Distribute appropriate technical information to the front line staff. Network with other zones to share technical information.
  • Support zone service marketing efforts.
  • Works directly with eligible external customers in remotely troubleshooting, and when possible, resolving product problems via phone.
  • Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools.
  • Escalates technical issues and inquiries, as needed.
  • Provides remote technical support and recommendations on products within a specific imaging modality to internal customers using product knowledge and field experience.
  • Monitors and analyzes service alerts from customer scanners and resolves or escalates as appropriate
  • Contributes to and generates knowledge articles per P&P.

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