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Remote Salesforce Support Jobs in Madison, WI (NOW HIRING)

Senior Service Sales Specialist

Madison, WI · On-site +1

$109K - $128K/yr

Support contract renewal and penetration by engaging customers ahead of warranty expiration and ... Experience using CRM tools (e.g., Salesforce) and ERP systems (e.g., SAP, Oracle), with proficiency ...

Provide comprehensive quotes and reports to support strategic initiatives, demonstrating integrity ... Proficiency in CRM systems (e.g., Salesforce), leveraging technology to streamline processes and ...

... Salesforce, and ensure pipeline visibility for all stakeholders. * Marketing & Launch Support ... Remote work with the opportunity to travel 60% of the time * Training opportunities * Learning and ...

The role is based in Midwest, United States (remote). We are also looking for this candidate to be ... Utilize tools such as Salesforce, forecasting tools, and internal systems to support sales ...

... support during the launch of the redesigned Partner Program * Ensure Salesforce CRM and Crossbeam ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

New

... support during the launch of the redesigned Partner Program * Ensure Salesforce CRM and Crossbeam ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

New

... supported, informed, and confident in their partnership with us. Success in this role requires a ... Our team is based in Milwaukee, but we are open to this position being fully remote. * Drive ...

Workflow Support: Build and test basic automation rules, email sequences, or lead routing. * Team ... Google Suite, MicroSoft Office, Salesforce, LinkedIn, others. Travel Requirements & Working ...

New

Showing results 21-40

Remote Salesforce Support information

See Madison, WI salary details

$40.8K

$99.6K

$156.2K

How much do remote salesforce support jobs pay per year?

As of Sep 3, 2026, the average yearly pay for remote salesforce support in Madison, WI is $99,616.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,100.00 and $119,900.00 per year, depending on experience, location, and employer.

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are popular job titles related to Remote Salesforce Support jobs in Madison, WI?

For Remote Salesforce Support jobs in Madison, WI, the most frequently searched job titles are:

What cities near Madison, WI are hiring for Remote Salesforce Support jobs?

Cities near Madison, WI with the most Remote Salesforce Support job openings:

Infographic showing various Remote Salesforce Support job openings in Madison, WI as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $99,616 per year, or $47.9 per hour.

Medical Device Account Executive - Midwest (WI & IL)

EnsoData

Madison, WI • On-site, Remote

$220K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago


Job description

EnsoData

EnsoData strives to make healthcare more accurate, efficient, and affordable through waveform artificial intelligence (AI) technology. Using AI and machine learning, our software analyzes billions of data points collected from sensors placed throughout the human body. Our first solution, EnsoSleep, reduces the time clinicians spend analyzing, scoring and managing sleep studies. This results in a simplified and accelerated patient testing, diagnosis, and treatment workflow. Our AI-powered technology has the capability of informing health decisions beyond sleep medicine, from monitoring patient health in the ICU or through wearables, to detecting and capturing seizure data, to providing earlier detection of heart disease, diabetes, stroke, and Alzheimer's.

The Role

Hi, I'm Courtney, the Regional Sales Director (RSD) for the midwest US at EnsoData! We're excited to announce that we're looking for an Account Executive based in Chicago, IL, Milwaukee, WI or Madison, WI. We are looking for a self-starter who is eager to contribute to the growth of our business dedicated to improving healthcare. This person will be focused on growing the EnsoHST solution to all sleep, and referring physicians. This remote position offers the following compensation:

  • Base salary: $90,000
  • At plan: $220,000
  • New hire guarantees for the first six months
  • Bonus potential after annual target is reached
  • Uncapped commissions
  • Stock options
  • Additional benefits such as paid time off, healthcare insurance, and parental leave.

The company is based in Madison, Wisconsin but the territories are field based. This territory will cover Wisconsin and northern Illinois.

This person will have the following responsibilities to name a few:

  • Plan to be on the road and hunting!
  • Strive to exceed the monthly revenue quota
  • Identify prospective customers, generate and convert leads to sales; collaborate with new and existing customers to identify needs and sell solutions
  • Coordinate the sales process with marketing and the Sales Solutions Engineer (demonstrations)
  • Negotiate contracts and pricing with the RSD and/or CCO
  • Maintain their customer details in our CRM, HubSpot
  • Partner with Marketing and others to develop and refine sales and marketing strategies
  • Represent EnsoData at shows and, as needed, travel for onsite demonstrations

Requirements

This is what we need in our new team member:

  • 2-5 years account executive and/or sales experience required
  • Ability to travel up to 60% of the time in the assigned territory
  • Experience working with CRM like HubSpot or Salesforce
  • Hunter mindset with creative thinking
  • Clinical aptitude, business acumen, & strong work ethic
  • Excellent people skills and positive attitude, ability to partner with a dynamic team
  • Experience working with remote and hybrid office/remote teams
  • Desire to contribute to building groundbreaking technologies to make healthcare more efficient, affordable, and effective
  • Personal qualities of integrity, perseverance, and commitment to the mission

Preferred qualifications:

  • Bachelor's degree is strongly preferred but other degrees will be considered
  • Healthcare Software as Medical Device, SaaS or healthcare software sales knowledge
  • Previous experience in sleep medicine, specifically home sleep testing sales
  • Previous experience at a startup, tech, software engineering, or similar company

Please note that candidates who do not live in the territory area will not be considered.


Company Culture - Embrace the Pineapple!

How do we do this? https://www.ensodata.com/blog/why-the-pineapple/

  • Make Healthcare Better - is passionate about moving healthcare to a better place for everyone everywhere
  • Put Customers First - delights customers by working closely with them to support their initiatives
  • Be a Great Teammate - spreads the good vibes and is a joy to work with; also understands the value of helping one's teammates
  • Gets $#!t Done - bias toward action and intrinsically motivated to go above and beyond; demonstrates the ability to work autonomously as well as across teams
  • We also practice a Focus on Quality and look for teammates who don't cut corners and demonstrate integrity and attention to detail

Benefits

The benefits package includes, but is not limited to, the following:

Remote and flexible schedule - we are a remote company with hybrid options and support for flexible schedules! That being said, we have an amazing office headquarters in downtown Madison, WI with views of the capitol that you are welcome to work at anytime. In case you didn't know, Madison has consistently been ranked as one of the top places to live in the US (businessinsider.com, money.com, livability.com)!

Health, dental, and vision insurance with options to choose a plan that fits you and your dependents needs.

Paid time off options - we want our employees to rest, recharge, and feel better.

Stock options - we want team members to feel ownership in the organization. When EnsoData does well, you do well.

401k to help people invest in the future.

Team Summits! We look forward to opportunities to gather in person and enjoy a few days together. We participate in team events and gain some great in-person time. (Hint: check out our blog for info from former team gatherings!)

Interview Process

  1. Submit a resume online and our hiring team will choose those that seem like the best candidates.
  2. We look forward to meeting you face-to-face! A few candidates will be chosen for a video call to get to know each other, discuss your experience, and explain the position in more detail.
  3. Expect an opportunity to demonstrate your skills.
  4. The final candidates will have a chance to meet a few people from the team.
  5. Offer!

Let's talk

EnsoData seeks to recruit, hire, and retain the most talented people from a diverse candidate pool. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. If you think you're a great fit, but don't necessarily check every box on the job description, please still get in touch.

To learn more about our ongoing commitment to diversity, see our updated website here.

Note: this role is based in the continental United States and currently EnsoData is unable to support sponsorships so candidates must be legally eligible to work and reside in the United States now and in the future.

Equal Employment Opportunity

EnsoData is proud to be an Equal Employment Opportunity employer. We do not discriminate against, nor do we tolerate unlawful harassment against, team members or any other covered persons on any basis of race, color, protective hairstyles, national, social, or ethnic origin, gender, pregnancy, childbirth, gender orientation, identity or expression, sexual, relationship, or romantic orientation, marital, civil union or domestic partnership status, family or parental status, age, protected veteran status, arrest record, expunged or sealed convictions, criminal history, source of income, credit history, housing status, physical, mental, or sensory disability, medical condition, genetic information, religion, or any other status protected by the laws or regulations in the locations where we operate.

We value, celebrate, and support diversity, inclusion, and our differences. We are committed to providing a safe work environment and a company culture of mutual respect where equal employment opportunities are available to all applicants and teammates. We seek to recruit, hire, and retain the most talented people from a diverse candidate pool. We strongly encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, intersectional individuals, foreign-born residents, and veterans to apply. We have a deep conviction that diversity and inclusion among our teams, our communities, and our physical and virtual workplaces is vital to the success of EnsoData's mission to improve healthcare access, outcomes, and affordability for patients and communities everywhere globally.

If you are a job seeker applying to EnsoData and you feel that you need to request an accommodation or alternative application, please contact Angela at angela@ensodata.com.

The applicant tracking system used to collect candidate resumes has artificial intelligence features built into it which may or may not be used during candidate recruitment and selection.