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Remote Salesforce Support Jobs in Ohio (NOW HIRING)

SMC Region USC

Sales Support Specialist

Cincinnati, OH · On-site +1

$21.50 - $29.25/hr

This position is eligible for remote work within the United States. What You'll DoSales Operations ... Experience working with CRM and ERP systems such as Salesforce, SAP, Microsoft Dynamics, or similar ...

Sandvik

Sales Support Specialist

Cincinnati, OH · On-site +1

$21.50 - $29.25/hr

This position is eligible for remote work within the United States. What You'll DoSales Operations ... Experience working with CRM and ERP systems such as Salesforce, SAP, Microsoft Dynamics, or similar ...

CosmoProf

CUSTOMER SUCCESS PARTNER

Cleveland, OH · Remote

Proficiency in Microsoft Office, Salesforce and order management systems * Beauty industry experience preferred * Experience supporting customers in a virtual or remote environment preferred Core ...

CosmoProf

CUSTOMER SUCCESS PARTNER

Cincinnati, OH · Remote

Proficiency in Microsoft Office, Salesforce and order management systems * Beauty industry experience preferred * Experience supporting customers in a virtual or remote environment preferred Core ...

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Remote Salesforce Support information

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

What are the most commonly searched types of Salesforce Support jobs in Ohio?

The most popular types of Salesforce Support jobs in Ohio are:

What are popular job titles related to Remote Salesforce Support jobs in Ohio?

For Remote Salesforce Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Salesforce Support jobs in Ohio look for?

The top searched job categories for Remote Salesforce Support jobs in Ohio are:

What cities in Ohio are hiring for Remote Salesforce Support jobs?

Cities in Ohio with the most Remote Salesforce Support job openings:

Remote Salesforce Support jobs near you
Infographic showing various Remote Salesforce Support job openings in Ohio as of August 2026, with employment types broken down into 82% Full Time, 3% Part Time, and 15% Contract. Highlights an 100% Remote job distribution.

Hotel Regional Director of Sales - Remote (USA)

Gillis Sales

Columbus, OH • On-site, Remote

$70K/yr

Full-time

PTO

Re-posted 15 days ago

Job description

About Gillis
At Gillis, we believe that sales is the lifeblood for all organizations. Our mission is to make sales accessible and achievable to all hotel owners. We also believe that our associates are our biggest asset and we put our people first over profit. If you are looking for a company that invests in its culture in a fast-paced, supportive, and dynamic environment, we would love to hear from you.
Our clients trust us to increase their revenue and build both short-term and long-term business. We embrace the dynamic nature of our industry and always ask ourselves, "How can this be done better?" and "How can we provide more value?"
Role Overview
  • The Regional Director of Sales (RDOS) will provide strategic, outbound and proactive sales for 6 multi-branded hotels, located across Canada and/or the USA.
  • This position is home-based and reports to an Executive Director of Sales Performance.

What's in it for you?
  • Position is home-based (remote) during client's business hours and requires travel for in-market visits (2-4 visits per year).
  • Working within a fun and fast-paced environment, Gillis' culture offers dynamic training, ongoing coaching, and a deep commitment to taking care of our employees.
  • Base salary of $70K USD, quarterly incentives and an annual profit-sharing bonus.
  • 31 paid days off annually:
    • 15 PTO Days
    • 13 Holidays/Gillis Days
    • 3 Wellness Days
  • Comprehensive benefits package.
  • Team offsites.

Responsibilities
  • Provide strategic, outbound and proactive sales for a portfolio of 6 multi-branded hotels while also creating a sales-focused culture with the General Managers and Front Desk staff by sharing best practices and peer to peer coaching.
  • Accountable for driving ROI for hotel partners while achieving revenue milestones on a shortened sales cycle of 6 months.
  • Activate new accounts in the local market and increase market share from existing accounts through intentional and strategic prospecting. Deliver bi-weekly sales strategy presentations over MS Teams with each of your designated hotels to report progress.
  • Develop and nurture a sales pipeline utilizing Salesforce CRM to manage accounts and shorten the sales cycle.
  • Support the Dynamic Sales Solution model by working closely with your assigned POD (team) to drive revenue across our portfolio of hotels.
  • Create remarkable client experiences, manage client expectations, and maintain a high level of client satisfaction by acting as a seamless extension of the hotel and representing your clients with professionalism and integrity.
  • Ability to travel for in-market visits to elevate and strengthen client relationships.

What You'll Bring
  • 3+ consecutive years of hotel guestroom sales experience across all market segments; multi-property sales experience preferred.
  • Proven ability to generate new business, grow market share, and achieve revenue goals.
  • Strong knowledge of hotel sales strategies, RFP processes, brand tools, account management, and hotel operations.
  • Experience building trusted relationships with hotel owners, General Managers, and key local accounts.
  • Proficiency with Salesforce (or similar CRM), Microsoft Office, AI tools, and sales technology.
  • Excellent communication, organization, and presentation skills, with the ability to manage priorities and deliver results in a remote, fast-paced environment.
  • Ability to work at a computer and participate in virtual meetings for extended periods.
  • Reside in the United States and able to travel for client visits approximately 2-4 times annually.

Our Commitment to Fair Hiring
  • At Gillis, we may use technology, including AI, to support aspects of our recruitment process; however, all interviews and hiring decisions are conducted by people.
  • Gillis is committed to fostering an inclusive and accessible workplace. Accommodations are available through the recruitment process upon request.

Apply