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Internship Salesforce Support Jobs in Ohio (NOW HIRING)

HX5 LLC

NASA Internship Coordinator

Cleveland, OH · On-site

This position will support interns and mentors with posting projects, reviewing candidate ... NASA STEM Gateway / Salesforce * Event Planning * Virtual Collaboration Tools * Customer service ...

CBRE

Intern

Cleveland, OH · On-site

$20/hr

This internship is designed for current college students, undergraduate or graduate seeking a ... Contribute to projects in support of business development * Provide support with current deals ...

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Internship Salesforce Support information

What is the difference between Internship Salesforce Support vs Salesforce Support Specialist?

AspectInternship Salesforce SupportSalesforce Support Specialist
CredentialsTypically pursuing or recent graduate of related fieldRelevant Salesforce certifications often preferred
Work EnvironmentEntry-level, training-focused, temporaryFull-time, client-facing, ongoing support role
Industry UsageInternship programs in tech and CRM companiesEstablished support teams in various industries using Salesforce
Search/Comparison IntentLearning about entry-level Salesforce rolesUnderstanding support job responsibilities and requirements

Internship Salesforce Support positions are entry-level, training-focused roles designed for students or recent graduates gaining initial experience. Salesforce Support Specialist roles are more advanced, requiring relevant certifications and experience, focusing on ongoing client support and issue resolution. The internship serves as a stepping stone toward a full support specialist role in the Salesforce ecosystem.

What types of projects or tasks can I expect to work on during an Internship Salesforce Support?

As a Salesforce Support intern, you can expect to assist with system user support, troubleshoot basic technical issues, and help maintain data integrity within the Salesforce platform. You may also participate in documenting processes, preparing user training materials, and supporting the implementation of new features or customizations under the guidance of experienced team members. This role often involves close collaboration with IT professionals, business analysts, and end users, offering valuable exposure to both technical problem-solving and business process optimization.

What are the key skills and qualifications needed to thrive as an Internship Salesforce Support?

To thrive as an Internship Salesforce Support, you need a basic understanding of CRM concepts, data management, and problem-solving skills, ideally supported by coursework or experience in information technology or business. Familiarity with Salesforce platform tools, CRM software, and an eagerness to learn Salesforce certifications are valuable technical assets. Strong communication, attention to detail, and a collaborative attitude help interns work effectively with teams and users. These skills ensure interns can support users efficiently, contribute to system optimization, and develop professionally in a technical business environment.

What does an Internship Salesforce Support do?

An Internship Salesforce Support role typically involves assisting with the maintenance, configuration, and support of a company's Salesforce platform. Interns may help resolve user issues, perform data entry and clean-up, run reports, and support the implementation of new features or updates. This role is ideal for those looking to gain hands-on experience with Salesforce while developing technical and problem-solving skills in a professional setting. Interns often work closely with experienced Salesforce administrators and teams to learn best practices and industry standards.
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Internship Salesforce Support jobs near you

NASA Internship Coordinator

HX5 LLC

Cleveland, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

NASA Internship Coordinator
Education Coordinator
HX5 is an award-winning provider of engineering, research and development, and technical services to clients such as NASA and the Department of Defense. Founded in 2004, HX5 is a fast-growing veteran- and woman-owned company with locations nationwide.
HX5 administers NASA's Internship Program at 10 centers nationwide. This position will join a team of Center Coordinators as well as Funding, Communications, Tools, and Data Leads.
Essential Duties and Responsibilities:
This position will support interns and mentors with posting projects, reviewing candidate eligibility, sending offer letters, hosting orientation, organizing tours, organizing professional development, and hosting regular office hours. This role will also coordinate several smaller agencywide internship projects, which will involve coordinating with mentors at other centers.
Our goal is to improve the internship program through documentation, automation, and continuous process improvement. The candidate should be familiar with, or willing to learn, Power BI dashboards and Power Automate for automating day to day tasks.
The candidate will work with HX5 team members around the country and a NASA Center Lead at GRC but should also have a high capacity for self-directed work. There is a possibility for occasional travel to other NASA centers.
Skills Requirements:
  • Ability to engage with NASA leadership, mentors, and interns
  • Strong organizational skills and the ability to balance tasks based on priorities
  • Microsoft Office Suite
  • Canvas Learning Management System
  • Power BI and Power Automate
  • Professional writing and presentation skills

Additional Skills:
  • NASA STEM Gateway / Salesforce
  • Event Planning
  • Virtual Collaboration Tools
  • Customer service skills
  • Ability to track milestones
  • Analyze metrics and participant feedback to guide program improvements

Education and Experience:
  • Bachelor's in education, Business or Science.

Other Position Requirements:
  • Proof of U.S. Citizenship or U.S. Permanent Residency is a requirement for this position.
  • Must be able to complete a U.S. government background investigation.

HX5 offers a competitive salary and benefits package to include:
  • Medical/Dental/Vision Insurance
  • 401(k) plan with Company Match
  • Paid Holidays
  • Paid Time Off
  • Parental Leave
  • Life Insurance
  • Tuition Reimbursement
  • Medical and Dependent Care Flexible Spending Accounts
  • Pet Insurance

HX5, LLC is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, age, national origin, ancestry, citizenship, disability, or veteran status.
HX5, LLC is a Drug Free Workplace Employer.
ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please call (850) 362-6551.
HX5 logo

About HX5

Sourced by ZipRecruiter

Industry

Business management consulting

Company size

51 - 200 Employees

Headquarters location

Fort Walton Beach, FL, US

Year founded

2004

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