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Internship Salesforce Support Jobs in Ohio (NOW HIRING)

Prefer patient experience (this includes internship experience). * Must have a strong willingness ... Experience working inside CRMs (specifically Salesforce.com) * Strong technological knowledge

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Internship Salesforce Support information

What does an Internship Salesforce Support do?

An Internship Salesforce Support role typically involves assisting with the maintenance, configuration, and support of a company's Salesforce platform. Interns may help resolve user issues, perform data entry and clean-up, run reports, and support the implementation of new features or updates. This role is ideal for those looking to gain hands-on experience with Salesforce while developing technical and problem-solving skills in a professional setting. Interns often work closely with experienced Salesforce administrators and teams to learn best practices and industry standards.

What are the key skills and qualifications needed to thrive as an Internship Salesforce Support?

To thrive as an Internship Salesforce Support, you need a basic understanding of CRM concepts, data management, and problem-solving skills, ideally supported by coursework or experience in information technology or business. Familiarity with Salesforce platform tools, CRM software, and an eagerness to learn Salesforce certifications are valuable technical assets. Strong communication, attention to detail, and a collaborative attitude help interns work effectively with teams and users. These skills ensure interns can support users efficiently, contribute to system optimization, and develop professionally in a technical business environment.

What types of projects or tasks can I expect to work on during an Internship Salesforce Support?

As a Salesforce Support intern, you can expect to assist with system user support, troubleshoot basic technical issues, and help maintain data integrity within the Salesforce platform. You may also participate in documenting processes, preparing user training materials, and supporting the implementation of new features or customizations under the guidance of experienced team members. This role often involves close collaboration with IT professionals, business analysts, and end users, offering valuable exposure to both technical problem-solving and business process optimization.

What is the difference between Internship Salesforce Support vs Salesforce Support Specialist?

AspectInternship Salesforce SupportSalesforce Support Specialist
CredentialsTypically pursuing or recent graduate of related fieldRelevant Salesforce certifications often preferred
Work EnvironmentEntry-level, training-focused, temporaryFull-time, client-facing, ongoing support role
Industry UsageInternship programs in tech and CRM companiesEstablished support teams in various industries using Salesforce
Search/Comparison IntentLearning about entry-level Salesforce rolesUnderstanding support job responsibilities and requirements

Internship Salesforce Support positions are entry-level, training-focused roles designed for students or recent graduates gaining initial experience. Salesforce Support Specialist roles are more advanced, requiring relevant certifications and experience, focusing on ongoing client support and issue resolution. The internship serves as a stepping stone toward a full support specialist role in the Salesforce ecosystem.

What are the most commonly searched types of Salesforce Support jobs in Ohio?

The most popular types of Salesforce Support jobs in Ohio are:

What cities in Ohio are hiring for Internship Salesforce Support jobs?

Cities in Ohio with the most Internship Salesforce Support job openings:

Sales Analyst - Co-op/Internship

AMEND Consulting

Cincinnati, OH • On-site

Other

Re-posted 10 days ago


Job description

Sales Analyst - Co-op/Internship

Cincinnati, Ohio, United States

AMEND is a management consulting firm based in Cincinnati, OH with areas of focus in operations, analytics, and technology. We are focused on strengthening the people, processes, and systems in organizations to generate a holistic transformation. Our three-tiered approach provides a distinct competitive edge and allows us to build strong relationships and create customized solutions for every client. This is an incredible time to step into a growing team where everyone is aligned to a common goal to change lives, transform businesses, and make a positive impact on anything we touch.

Join AMEND as a Sales Analyst and gain hands-on experience supporting our sales team. Our Sales Analysts work directly with senior sales leaders to support day-to-day sales activities, data and reporting, and other projects that continually improve our sales function. We're looking for organized, detail-oriented, and motivated students who want practical experience and a chance to make a real impact.

This is a co-op/internship experience that includes the opportunity to participate in AMEND's Analyst Program, a 16-week development program with curriculum to build a wholistic understanding of business. This is an incredible opportunity to be exposed to the world-class talent of AMEND and experience a transformational rotation with us!

Summary of Essential Job Functions:

  • Develop a strong understanding of AMEND's service offerings and approach to client engagement
  • Research and identify potential sales leads and market trends to support an active and organized pipeline for the sales team, using tools such as ZoomInfo and Hunter
  • Ensure accurate entry and ongoing maintenance of sales activity data in Salesforce and other key systems
  • Prepare weekly sales reports and analyze data through Excel manipulation to track key performance indicators (KPIs)
  • Generate and elevate insights on ways to improve sales support processes, systems, and data
  • Support the creation and organization of sales materials, inclusive of presentations, one-pagers, and more
  • Own and execute elements of event planning and delivery within the sales function
  • Take on additional responsibilities as needed to support the broader sales and business development efforts

Other Skills Needed:

  • Pursuit of a degree in Business, Marketing, Sales, or a related field
  • Ability to build relationships and collaborate with AMEND team members
  • Executive presence and confident communication skills
  • Strong organizational skills with excellent attention to detail
  • Ability to manage multiple projects and deadlines simultaneously
  • Proactive mindset, with the ability to take initiative and prioritize in a fast-paced, dynamic environment
  • Comfort in ambiguity and adaptability as tasks and direction continually evolve
  • Strong self-awareness to seek constant feedback
  • Motivation and excitement to drive your continued development

*Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of employment Visa at this time.