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Remote Saas Jobs in Delaware (NOW HIRING)

NDM Global Inc

Jr. Customer Support Engineer

Dover, DE · Remote

Company Description NDM Global Inc. is a SaaS (Software as a Service) company that values teamwork ... Able to thrive in a remote working environment including work time, communication both internally ...

NDM Global Inc

Jr. Customer Support Engineer

Dover, DE · On-site +1

Company Description NDM Global Inc. is a SaaS (Software as a Service) company that values teamwork ... Able to thrive in a remote working environment including work time, communication both internally ...

Pj Fitzpatrick

Inside Sales Representative

New Castle, DE · Remote

$18 - $20/hr

Fully remote, but you must reside in one of the following areas: Delaware, Pennsylvania, Maryland, Virginia, DC, New Jersey, or New York Compensation: $18-$20 per hour + bonuses based on performance ...

ABB

Group Account Manager

DE · Remote

$163K - $261K/yr

Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales growth initiatives, and achievement of revenue and profitability targets across regions. * Builds deep ...

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Remote Saas information

What is a remote SaaS job?

A Remote SaaS (Software as a Service) job involves working from a location outside of a traditional office to support, develop, market, or manage cloud-based software products. These roles can include positions in software development, customer support, sales, marketing, or product management, all focused on delivering software solutions over the internet. Remote SaaS employees typically collaborate with their teams using digital communication and project management tools. The main advantage is the flexibility to work from anywhere while contributing to the growth and success of a SaaS company.

What are the key skills and qualifications needed to thrive as a remote SaaS specialist, and why are they important?

To thrive as a Remote SaaS Specialist, you need a strong understanding of cloud-based software solutions, technical troubleshooting, and customer support, often supported by a background in IT or computer science. Familiarity with SaaS platforms, CRM systems, and tools like Zendesk or Salesforce is typically required, along with relevant certifications such as AWS Certified Cloud Practitioner. Excellent communication, problem-solving abilities, and self-motivation are crucial soft skills for remote collaboration and customer engagement. These skills ensure effective service delivery, customer satisfaction, and productivity in a distributed work environment.

What are some common challenges remote SaaS professionals face in collaborating with cross-functional teams, and how can these be addressed?

Remote SaaS professionals often work with colleagues from product, engineering, marketing, and customer success teams across different time zones and locations. This can lead to challenges such as communication delays, misaligned priorities, and difficulties building rapport. To address these, teams typically rely on clear documentation, regular virtual meetings, and collaborative tools like Slack, Jira, and shared project management platforms. Proactively seeking feedback and scheduling check-ins also help maintain alignment and foster a positive remote work culture.
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The top searched job categories for Remote Saas jobs in Delaware are:

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Infographic showing various Remote Saas job openings in Delaware as of August 2026, with employment types broken down into 89% Full Time, 6% Part Time, and 5% Contract. Highlights an 63% Physical, 8% Hybrid, and 29% Remote job distribution.

Head of Methodology & Data, SMB (Remote)

Forbes Advisor

Wilmington, DE • On-site, Remote

Full-time

Re-posted 14 days ago

Job description

At Forbes Advisor, our mission is to help readers turn their aspirations into reality. We arm people with trusted advice and guidance so they can make informed decisions they feel confident in and get back to doing the things they care about most.
We are an experienced team of industry experts dedicated to helping readers make smart decisions and choose the right products with ease. Forbes Advisor boasts decades of experience across dozens of geographies and teams, including Content, SEO, Business Intelligence, Finance, HR, Marketing, Production, Technology and Sales. The team brings rich industry knowledge to Forbes Advisor's global coverage of consumer credit, debt, health, home improvement, banking, investing, credit cards, small business, education, insurance, loans, real estate and travel.
Role Overview:
We're looking for a senior small business expert to lead how we define, collect and assess data within Forbes Advisor's SMB vertical. As Head of Methodology & Data, SMB, you'll own the strategic vision and execution for Forbes Advisor's SMB methodologies and data products spanning business formation, accounting, payroll, payments, communications, HR and business operations software.
You'll work cross-functionally to turn complex business products, operational workflows, regulations and customer needs into clear, defensible scoring frameworks and structured datasets.
This is a hands-on strategy and leadership role: part SME, part architect of how our SMB rankings and data products work and evolve.
Responsibilities:
  • Own SMB methodology strategy across formation, banking, accounting, payroll, payments, communications, HR, lending and business operations software.
  • Define clear, defensible evaluation frameworks that reflect SMB user needs, market realities and update cadence.
  • Shape proprietary SMB metrics and structured datasets for rankings, editorial use and potential data products.
  • Define research and data collection requirements; partner with testing, data and research teams to ensure evidence quality.
  • Establish quality standards for SMB methodologies, scoring models, documentation and analyst work.
  • Mentor analysts and serve as the internal SME for SMB market dynamics, methodology design, and data quality.
  • Partner with editorial, SEO, product, commercial, testing and data teams to translate methodology into credible rankings and scalable data products.

Qualifications:
Must-Have
  • 5+ years of experience in SMB products, services, SaaS, fintech, operations, consulting, analytics, product management or related fields.
  • Deep understanding of how small businesses evaluate, buy and use products or services to start, operate and grow.
  • Experience building or overseeing analytical frameworks, rating systems, benchmarking programs, structured evaluations or data products.
  • Strong ability to translate complex business, financial, operational or technical concepts into clear guidance for non-experts.
  • Proven ability to influence cross-functional stakeholders and guide work across editorial, product, commercial, analytics, research or testing teams.

Nice-to-Have
  • Experience at a review site, marketplace, ratings organization, fintech, SaaS provider, business services company or SMB data provider.
  • Familiarity with model governance, validation, QA or audit processes for scoring/rating systems.
  • Experience using testing, surveys, secret shopping, customer research or market research in methodology or decision-making frameworks.
  • Exposure to proprietary datasets, scoring engines, commercial data products or large-scale comparative product evaluations.

Forbes Advisor provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#LI-REMOTE #LI-NM1

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