Remote Saas Support Jobs in Tennessee (NOW HIRING)

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department OverviewThe Rave organization within Motorola Solutions is responsible for SaaS products supporting the safety mission of public and private entities. We help our customers engage with responders, households, schools, businesses, employees, students and other stakeholders to deliver critical communications, coordinate response, and exchange life-saving information.
The solutions we create apply exciting technologies such as geospatial visualization and analytics, high throughput communications, artificial intelligence, and numerous integrations with Motorola and partner systems. As a team member within the Rave organization, you will be exposed to many other solutions offered by Motorola Solutions, the most trusted name in public safety
Job Description

We're looking for a highly skilled AWS DevOps Full-Stack Engineer with expertise in IaC (Terraform), Helm, MySQL, Kubernetes, and CI/CD Pipelines. You will play a key role in building, maintaining, securing and deploying scalable cloud infrastructure and systems.

Responsibilities:

• Design, develop, and maintain scalable cloud infrastructure

• Automate deployment, scaling and monitoring of systems on that infrastructure

• Collaborate with cross-functional teams to define and implement CI/CD pipelines

• Build and manage containerized applications

• Provision and support configuration of relational databases with an emphasis on high availability, security and reliability

• Monitor, troubleshoot, and optimize system performance and reliability

• Contribute to the creation and operation of robust disaster recovery and backup strategies

• Manage developer tooling

• Ensure compliance with regulatory, compliance and security frameworks

• (Optionally) develop and support full stack Java-based applications

Required Skills:

• Citizenship: Must be a US Citizen. This requirement is due to specific U.S. Government Contract Mandates and access to sensitive public safety data.

• Experience with containers and container orchestration tooling (Kubernetes / Helm / Docker)

• Experience designing and deploying solutions to cloud environments (AWS)

• Experience with IaC tooling (Terraform or similar)

• Experience with CI/CD tooling (GitHub, BitBucket, Azure DevOps)

• Experience with DVCS tooling (Git, GitHub, BitBucket, Azure DevOps)

• Experience with RDBMS systems including managing schema evolution, migration, replication and disaster recovery (MySQL or similar)

• Experience with Linux including scripting (Bash)

Preferred Skills:

• Experience with AI/machine learning technologies is strongly preferred.

• Familiarity with TCP/IP networking and troubleshooting tools (WireShark, TCPDump, SNGrep, nslookup)

• Awareness of compliance frameworks (e.g. FedRAMP, CCCS)

• Experience with SIP/RTP

• Experience with developer tooling (Artifactory, Sonar, Gradle)

• Familiarity with observability tooling (Prometheus/Grafana, ELK Stack or similar)

• Knowledge of secure coding practices, security frameworks, and tooling (e.g., OWASP, NIST, CIS, Prisma Cloud/Twistlock, Mend/WhiteSource)

Soft Skills:

• Strong problem-solving and analytical skills

• Effective communication and teamwork abilities

• Self-motivated with a passion for continuous learning

• Ability to take ownership of problems and deliver complete solutions

Target Base Salary Range:$140,000 USD - $170,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Note: Candidate can live anywhere in the United States.

#LI-MP2
#LI-REMOTE

Basic Requirements

• 8+ years of cloud infrastructure experience

• AND 5+ years of software engineering/development experience

• AND 2+ year of Kubernetes and Docker experience

• Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract.

Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S.Benefitsinclude:

• Incentive Bonus Plans

• Medical, Dental, Visionbenefits

• 401K with Company Match

• 10 Paid Holidays

• GenerousPaidTime Off Packages

• Employee Stock Purchase Plan

• PaidParental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.