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Remote Saas Support Jobs in Tennessee (NOW HIRING)

Cache Ventures

Director of Operations

Nashville, TN · Remote

If you've scaled a chaotic $5M-$25M ARR SaaS and know what breaks between scrappy and scalable ... Revenue visibility across the org You will run sales, marketing, customer support, and engineering.

Cache Ventures

Head of Operations

Nashville, TN · Remote

If you've scaled a chaotic $5M-$25M ARR SaaS and know what breaks between scrappy and scalable ... Revenue visibility across the org You will run sales, marketing, customer support, and engineering.

Tithely

Sr. Website Designer

Nashville, TN · On-site +1

$110K - $130K/yr

Remote - USA Reporting To: Director of Growth Marketing Compensation: $110,000 - $130,000 / year ... Experience supporting high-growth B2B SaaS organizations. * Familiarity with AI-powered design ...

Cache Ventures

VP of Operations

Nashville, TN · Remote

If you've scaled a chaotic $5M-$15M ARR SaaS and know what breaks between scrappy and scalable ... Support If revenue misses, it's on you. If we scale hard, you're the architect behind it. What This ...

Tithely

CX Systems Administrator

Nashville, TN · On-site +1

$65K - $80K/yr

Background supporting CX, Support, or Customer Success teams in a high-growth SaaS or faith tech organization. Office Requirements: * We are a fully distributed team (100% remote) with travel ...

New

NxT Level

FP&A Manager

Nashville, TN · Remote

... supported a fully-remote culture. The team is currently looking for a FP&A Manager to join their ... Qualifications: * 3-5 years of FP&A experience, preferably in a high-growth SaaS startup.

EC Pro US

Client Advocate

Germantown, TN · Remote

$65K/yr

... as-service (SaaS) industry. EC Pro is an award-winning equestrian client, staff, and barn ... Fully remote Hiring Manager Marc McCallister, President at ECPro US Contact: HR@ecpro.us

Tithely

CX Systems Administrator

Nashville, TN · On-site +1

$65K - $80K/yr

Background supporting CX, Support, or Customer Success teams in a high-growth SaaS or faith tech organization. Office Requirements: * We are a fully distributed team (100% remote) with travel ...

New

Tithely

Sr. Website Designer

Nashville, TN · On-site +1

$110K - $130K/yr

Experience supporting high-growth B2B SaaS organizations. * Familiarity with AI-powered design ... We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.

Motorola

Senior DevOps Engineer (US REMOTE)

Brentwood, TN · Remote

$140K - $170K/yr

... for SaaS products supporting the safety mission of public and private entities. We help our ... Candidate can live anywhere in the United States. #LI-MP2 #LI-REMOTE Basic Requirements * 8+ years ...

Wing Assistant

$40K - $50K/yr

From sales and support to operations and admin, Wing turns the recurring work that bogs teams down ... A reliable home/remote work setup and the self-discipline to run a high-volume desk without an ...

Qualifacts

FP&A Systems Manager

Nashville, TN · On-site +1

Qualifactsis a leading provider of behavioral health software and SaaS solutions for clinical ... Remote candidates will not be considered. Responsibilities for the FP&A Systems Manager Own ...

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Remote Saas Support information

What are the most commonly searched types of Saas Support jobs in Tennessee? The most popular types of Saas Support jobs in Tennessee are:
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Remote Saas Support jobs near you
Infographic showing various Remote Saas Support job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution.

Senior Software Engineer

Healthcare Systems and Technologies, LLC

Nashville, TN • On-site, Remote

$118K - $156K/yr

Full-time

Medical, Retirement, PTO

Posted 13 days ago

Job description

Open Position: Senior Software Engineer - Survey Application
Location: Remote
Reports To: Sr. Director of Data Science and Insights
About Us:
At HST Pathways, we're passionate about transforming healthcare. Our innovative software empowers surgery centers to provide care that's not only more cost-efficient but also leads to better outcomes for patients. Backed by Bain Capital, we're a profitable, fully remote SaaS company that's growing quickly and entering an exciting new stage of expansion. With that growth comes opportunity-for us, our customers, and the people who join our team.
What We're Looking For:
We're looking for someone who is authentic, inspiring, and motivated to grow. You're a quick learner who enjoys working in a fast-paced, evolving environment. You value diversity and inclusion and want to be part of a company that puts people first. Our values resonate with you, and you're ready to embody them in your daily work.
In this role, you'll roll up your sleeves and take on a high-volume workload with energy and enthusiasm. You are data-driven and results-oriented, but you also know the importance of building strong relationships and contributing to a positive team culture. Most importantly, you're excited about the chance to make an impact-not only within our company but also in the broader healthcare community we serve.
Why Join Us:
At HST Pathways, you'll find more than just a job - you'll find a place to grow, contribute, and belong. We offer the flexibility of remote work and the stability of a well-backed, profitable company. You'll collaborate with talented teammates who are passionate about healthcare innovation and committed to each other's success.
Responsibilities:
We're looking for a highly autonomous Senior Full Stack Engineer to own and evolve a survey application built on Ruby on Rails. This role is ideal for someone who thrives in a high-ownership environment and is excited to leverage AI as a core part of the development workflow.
You'll be the primary technical driver of the product-designing, building, and scaling features end-to-end-while using modern AI tools to accelerate development and expand what a single engineer can accomplish.
  • Own the full lifecycle of the survey application (design, development, deployment, maintenance)
  • Build and maintain features using Ruby on Rails across the full stack
  • Architect and deploy cloud-native solutions on AWS (ECS, CloudFormation, load balancers, etc.)
  • Design scalable, reliable backend systems and responsive user experiences
  • Embrace an AI-first development strategy
  • Evaluate and integrate emerging technologies, including voice AI and conversational interfaces
  • Monitor performance, troubleshoot issues, and continuously improve system reliability
  • Establish best practices for code quality, testing, and deployment as a solo engineer
  • Deep experience using AI coding tools (e.g., Augment, ChatGPT, Cursor, Claude, etc.) in daily workflows
    • Ability to guide, review, and validate AI-generated code, not just generate it
    • Strong intuition for when and how to rely on AI vs. manual implementation
    • Interest in integrating AI capabilities (e.g., voice, NLP, automation) into products
  • Mindset & Ownership
    • Comfortable operating as the sole engineer on a product
    • Strong problem-solving skills and ability to make architectural decisions independently
    • Eagerness to learn new technologies quickly (especially in AI/voice space)
    • Pragmatic and product-focused-able to balance speed with quality

Qualifications:
  • Strong experience with Ruby on Rails (5+ years preferred)
  • Own and improve CI/CD pipelines and deployment automation for the application
  • Strong hands-on experience with PostgreSQL, including schema design, SQL query development, performance tuning, and troubleshooting
  • Full stack development experience (frontend + backend)
  • Hands-on experience building and deploying applications in AWS, including:
    • ECS (or similar container orchestration)
    • CloudFormation (or infrastructure-as-code equivalents)
    • Load balancers, networking, and scaling patterns
  • Experience designing and maintaining production-grade systems

Preferred Qualifications:
  • Experience with voice AI platforms or conversational UX
  • Experience with frontend development, especially React and NextJS
  • Experience with CI/CD pipelines and DevOps best practices
  • Startup or early-stage product experience

Team Culture + Values:
  • One Team: We win together, support each other, and share credit.
  • Inclusion: We respect differences and welcome every voice.
  • Transparency: We're open, honest, and clear about our goals.
  • Agility: We move fast, test ideas, and learn as we go.
  • Empathy: We listen, care, and anticipate others' needs.
  • Growth Mindset: We stay curious, keep learning, and aim to improve every day.
  • Proactivity: We act thoughtfully, own outcomes, and bring our best selves to work.

Perks & Benefits:
  • Remote work environment
  • Health benefits paid for employees
  • Flexible Paid Time Off Policy
  • 11 company holidays per year
  • Paid parental leave
  • 401K with matching contributions
  • Learning and development allowance
  • A diverse, inclusive, and fun team!

HST Pathways celebrates diversity and is steadfast in fostering an inclusive work environment where employees feel valued, respected, and engaged. We champion and nurture a culture where inclusiveness is instinctive and fuels innovation, connection, and a strong sense of "One Team". HST is deeply committed to representing and reflecting the unique experiences, perspectives and viewpoints of our employees, customers, and the communities we serve.

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