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Remote Saas Support Jobs in Michigan (NOW HIRING)

Project Manager

Detroit, MI · Remote

$90K - $115K/yr

... supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, ... At SIG, you'll be part of a dynamic remote organization, collaborating with clients across the ...

Product Marketing Manager

Ann Arbor, MI · Remote

$150K/yr

Product Marketing Manager Company Overview Rebus is a real-time B2B SaaS labor management and ... This role is fully remote in the United States or Canada. Key Responsibilities PRODUCT NARRATIVE ...

New

Experience: 5+ years of progressive experience in FP&A, ideally within a high-growth SaaS or Tech ... A monthly Connectivity Plus stipend of $150 to support remote work-related expenses * An annual ...

Remote Opportunity - Michigan Residents Only This is a fully remote position; however, candidates ... Ensure every interaction leaves clients feeling supported, empowered, and valued Leverage industry ...

Technical Marketing Manager

Three Rivers, MI · On-site +1

$103K - $183K/yr

Translate messaging and positioning into tangible, technically credible assets that support product ... Canada Remote or US Remote Learn More About Autodesk Welcome to Autodesk! Amazing things are ...

This role is a vital member of our go-to-market function, focused on supporting and growing our ... Responsible for providing Use Case workshops (onsite or remote) * Negotiate and close large ...

... remote Syncopaths in all US time zones. Our energetic and unique workforce excels at managing our ... You will provide pre-sales support, advance the technical sales agenda, and ensure that prospects ...

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... We understand the importance of work-life balance and support our team with: Flexible Time Off to ...

$120K - $150K/yr

Qualifications * 2-5 years of quota-carrying SaaS sales experience (Digital AE, RM, SMB/MM AE, ISR ... A monthly Connectivity Plus stipend of $150 to support remote work-related expenses * An annual ...

We're a remote-first team with a strong sense of community, driven by growth, collaboration, and ... You will also serve as the first line of support for your book of business, ensuring timely ...

Solution Architect

Royal Oak, MI · On-site +1

$58.75 - $77.50/hr

Supporting customer configuration of the Alfa Systems' platform to meet their business requirements ... Experience with market-leading SaaS or iPaaS solutions. * Hands-on AWS/Azure/Google Cloud ...

The Product Manager will work from one of the Crain offices if within commuting distance or remote ... Requirements: 3+ years of product management experience, including experience supporting ...

Showing results 21-40

Remote Saas Support information

What are the most commonly searched types of Saas Support jobs in Michigan? The most popular types of Saas Support jobs in Michigan are:
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Project Manager

Strata Information Group

Detroit, MI • Remote

$90K - $115K/yr

Full-time

Re-posted 2 days ago


Job description

Strata Information Group (SIG) is a trusted leader in higher‑education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long‑standing and deeply embedded partner within the higher‑education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service. Our heritage is built on hands‑on expertise, genuine relationships, and a commitment to delivering value with humility and excellence—values that continue to define us as we scale.

Position Overview

Imagine shaping the future of higher education with your project management expertise focused on ERP and Student Information System (SIS) initiatives. We have an exciting upcoming opening for a strategic-thinking Project Manager ready to join our trailblazing team. Dive into a world of innovation where your skills drive tech-enabled projects that empower colleges and universities nationwide. At SIG, you'll be part of a dynamic remote organization, collaborating with clients across the country and making a tangible impact. Ready for a journey that takes you places? Your path to making a difference starts here. Join us in our mission to solve problems and enable educational institutions to flourish. This is a remote position; qualified candidates must live and be eligible to work in the USA. Some travel is required.

Responsibilities of the Project Manager:

  • Provide overall leadership for ERP/SIS projects
  • Track and report on project budget
  • Establish a project plan that is suitable for the size and scope of each assigned project
  • Schedule and manage SIG resources assigned to projects; collaborate with the Resource Manager
  • Work with the client to ensure appropriate client resources are assigned to the project; manage all implementation teams
  • Provide advisory services to support change management for the organization
  • Track project progress and provide regular status reports to project sponsors and other executives as appropriate
  • Escalate project issues and identify potential setbacks on time
  • Work with the client to develop a risk management plan

Required Qualifications

  • Five+ years of project management experience within Higher Education is a must
  • Experience with SaaS implementation is a must-have
  • Experience managing the development and implementation of software enhancements, maintenance programs, and new releases of these products
  • Exceptional written, oral communication, and critical thinking skills
  • Experience in effectively communicating and reporting at the executive level
  • Experience using project management tools such as Smartsheet to plan and track large, complex projects
  • Ability to organize and lead multiple projects for more than one client simultaneously
  • Proven experience serving as a project lead and motivating teams to action
  • Experience with Ellucian Banner, Colleague, or other ERP and Student Information Systems
  • Ability to travel to client campuses on occasion (up to 25%)

Preferred Qualifications

  • Previous Consulting experience is preferred
  • Ideal candidates will hold a PMP certification

Pay and Benefits

  • The salary range is $90,000 -$115,000 + annual bonus
  • Health, Vision, Dental & Life Insurance
  • Short & Long Term Disability
  • Paid Parental Leave
  • 3 Weeks Vacation, Sick Leave & 10 Paid Holidays
  • 401(K) with a 5% Employer Contribution
  • Pet Insurance
  • Professional Development opportunities
  • Remote work

The listed salary range for this position is indicative and subject to adjustment based on the candidate's unique skills and location. Final compensation will be determined through mutual agreement between the successful candidate and SIG.

SIG is an Equal Employment Opportunity employer

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