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Remote Roadside Assistance Jobs in Riverside, CA

Archer Travel Service, Inc

Travel Representative

Orange, CA · Remote

$17 - $23.25/hr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

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Remote Roadside Assistance information

See Riverside, CA salary details

$8

$22

$58

How much do remote roadside assistance jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote roadside assistance in Riverside, CA is $22.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.07 and $22.07 per hour, depending on experience, location, and employer.

What is a Remote Roadside Assistance job?

A Remote Roadside Assistance job involves providing virtual support to drivers who are experiencing vehicle issues. Instead of physically going to the location, you assist customers over the phone or through an app by diagnosing problems, offering step-by-step guidance, and coordinating services like towing or locksmiths if needed. This job requires strong communication skills, problem-solving abilities, and knowledge of common vehicle issues. Many companies provide training and scripts to help you assist customers efficiently.

What are the key skills and qualifications needed to thrive in the Remote Roadside Assistance position, and why are they important?

To excel in Remote Roadside Assistance, you need strong problem-solving skills, technical knowledge of vehicles, and a high school diploma or equivalent. Familiarity with dispatch software, GPS systems, and customer support platforms is typically required, and some employers may prefer candidates with automotive certifications such as ASE. Outstanding communication, patience, and the ability to remain calm under pressure help individuals thrive in this role. These skills are crucial for efficiently diagnosing issues, coordinating assistance remotely, and providing excellent service to stranded customers.

What are the typical daily responsibilities of someone in a Remote Roadside Assistance role?

As a Remote Roadside Assistance professional, your daily tasks usually involve answering calls or inquiries from drivers experiencing vehicle trouble, assessing problems based on customer descriptions, and coordinating appropriate help such as dispatching tow trucks or advising on simple fixes. You’ll use specialized software to track requests, update customers on estimated arrival times, and log service details. Collaboration with tow truck drivers, repair personnel, and sometimes insurance companies is common to ensure smooth service delivery. You will also need to stay updated on local coverage areas and maintain a calm, reassuring demeanor with customers in stressful situations.
More about Remote Roadside Assistance jobs
What are the most commonly searched types of Roadside Assistance jobs in Riverside, CA? The most popular types of Roadside Assistance jobs in Riverside, CA are:
What are popular job titles related to Remote Roadside Assistance jobs in Riverside, CA? For Remote Roadside Assistance jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Roadside Assistance jobs in Riverside, CA look for? The top searched job categories for Remote Roadside Assistance jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Roadside Assistance jobs? Cities near Riverside, CA with the most Remote Roadside Assistance job openings:
Remote Roadside Assistance jobs near you
Infographic showing various Remote Roadside Assistance job openings in Riverside, CA as of May 2026, with employment types broken down into 56% Full Time, 43% Part Time, and 1% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $45,866 per year, or $22.1 per hour.

Customer Service Representative

Third Party CS

Santa Ana, CA • Remote

$16.75 - $22.75/hr

Other

Medical, Dental, Vision, Retirement

Posted 28 days ago

Job description

Description
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
  • Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs
Requirements
  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)
Benefits
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

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