ZipRecruiter

Log In

2

Remote Chat Representative Jobs in Riverside, CA

Almaaventurera

Remote Travel Customer Representative

Irvine, CA · Remote

$17.25 - $23.25/hr

About the job Remote Travel Customer Representative We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. In this 100% work-from-home role ...

InsuraTec

Sales Representative (Remote)

Beaumont, CA · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Eastvale, CA · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Walnut, CA · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Norco, CA · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

next page

Showing results 1-20

People also search for

All JobsRemote Chat Representative JobsRemote Chat Representative Jobs in Riverside, CA

Remote Chat Representative information

See Riverside, CA salary details

$12

$22

$35

How much do remote chat representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote chat representative in Riverside, CA is $22.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Chat Representative, and why are they important?

To thrive as a Remote Chat Representative, you need excellent written communication skills, fast and accurate typing, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in resolving customer inquiries efficiently. These skills and qualities ensure prompt, clear, and effective support, leading to high customer satisfaction in a virtual environment.

What are some common challenges faced by Remote Chat Representatives, and how can they be managed?

Remote Chat Representatives often need to juggle multiple conversations simultaneously while maintaining accuracy and a friendly tone. Working remotely can also make it challenging to collaborate with teammates or get immediate support from supervisors. To manage these challenges, it's important to develop strong multitasking and communication skills, use collaboration tools effectively, and proactively reach out to team members or leads when clarification is needed. Many companies offer ongoing training and virtual team meetings to help remote representatives stay connected and supported.

What are remote chat representatives?

Remote chat representatives are customer service professionals who communicate with clients or customers through online chat platforms, rather than in person or over the phone. They typically answer questions, resolve issues, and provide support for products or services, all from a remote location such as their home. This role requires strong written communication skills, the ability to multitask, and proficiency with chat software and customer service tools. Remote chat representatives are employed in various industries, including retail, technology, and financial services.

What is the difference between Remote Chat Representative vs Remote Customer Service Agent?

AspectRemote Chat RepresentativeRemote Customer Service Agent
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, from home or remote locationOnline, from home or remote location
Industry UsageCustomer support via live chatCustomer support via phone, email, or chat
Common Search IntentJobs involving live chat supportJobs involving customer support across channels

Both roles involve assisting customers remotely, often requiring similar skills and credentials. The main difference is that a Remote Chat Representative specializes in live chat support, while a Remote Customer Service Agent may handle multiple communication channels like phone, email, and chat. Understanding these distinctions helps job seekers find roles aligned with their preferred communication methods and skills.

What are the most commonly searched types of Chat Representative jobs in Riverside, CA? The most popular types of Chat Representative jobs in Riverside, CA are:
What are popular job titles related to Remote Chat Representative jobs in Riverside, CA? For Remote Chat Representative jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Chat Representative jobs in Riverside, CA look for? The top searched job categories for Remote Chat Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Chat Representative jobs? Cities near Riverside, CA with the most Remote Chat Representative job openings:
Remote Chat Representative jobs near you
Infographic showing various Remote Chat Representative job openings in Riverside, CA as of May 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% Remote job distribution, with an average salary of $46,022 per year, or $22.1 per hour.
Sales Development Representative

Sales Development Representative

Photobooth Supply Co

City Of Industry, CA • Remote

$50K - $60K/yr

Full-time

Posted 13 days ago

Job description

At Photobooth Supply Co., we believe in the power of capturing moments and creating lasting memories. Our mission is to empower entrepreneurs and event professionals with a proven and profitable business in the form of a photo booth. We’ve transformed the lives of thousands of customers worldwide, and now we’re looking for a driven and proactive Sales Development Representative (SRD) to join our team.

In this role, you’ll be the first point of contact for inbound leads, engaging with potential customers via outbound calls, live chat and email to qualify them for our sales process. Your primary focus will be maintaining a healthy pipeline, booking meetings with Inside Sales Representatives, and ensuring every lead receives timely, helpful responses. If you thrive on connecting with people, solving problems, and contributing to the success of your team, this role is for you!

What Success Looks Like (KPIs)
  • Escalation Rate: Ensuring a 30-35% of qualified leads are escalated to meetings booked with the sales team.
  • Meetings Booked: Meeting or exceeding monthly targets for qualified meetings booked with Inside Sales Representatives.
  • Calls and Activities: Maintain a high level of outreach and responsiveness by making 100+ calls per day to engage and follow up with leads. In addition to calls, ensure timely communication via other channels such as emails, texts, and live chat, while balancing activities to meet daily and monthly targets.
Key Responsibilities

Pipeline Management:

  • Manage and qualify inbound leads via live chat, email, and other platforms to build and maintain a healthy pipeline of prospects.
  • Utilize tools like HubSpot CRM and Gong to log interactions, track lead status, and ensure accurate data management.

Lead Qualification:

  • Quickly assess potential customers’ needs and determine their fit for our solutions based on established qualification criteria.
  • Escalate qualified leads by booking discovery calls or product demos with Inside Sales Representatives.

Meeting Scheduling:

  • Proactively engage with leads to schedule meetings with Inside Sales Representatives.
  • Ensure meetings are booked efficiently, minimizing scheduling conflicts.

Customer Engagement:

  • Provide exceptional first responses to inbound inquiries, ensuring prompt and professional communication.
  • Act as the face of the company in live chat interactions, addressing customer questions and guiding them to the next steps in the sales process.

Collaboration and Feedback:

  • Collaborate with the sales and marketing teams to refine lead qualification criteria and improve messaging.
  • Provide feedback to the marketing team regarding lead quality and customer inquiries to help optimize campaigns.

Technical Proficiency:

  • Learn and demonstrate an in-depth understanding of our photo booth products and services to confidently address customer questions.
Salary / OTE:

OTE of $50,000 - $60,000

Why Join Us?

At Photobooth Supply Co., we thrive on innovation, teamwork, and a commitment to helping our customers create unforgettable memories. This hybrid role combines the excitement of sales development with the satisfaction of providing stellar customer support, making it perfect for someone who enjoys variety and direct impact.

We value diversity and inclusivity and are committed to creating a workplace where everyone feels empowered to succeed. If you’re ready to help entrepreneurs grow their businesses while advancing your career, we’d love to hear from you!

Requirements

  • Ability to make 100+ calls per day.
  • 1+ years of experience in sales development, customer support, or a similar role, preferably with live chat or hybrid communication experience.
  • Proficiency in CRM tools, particularly HubSpot CRM and Gong, for managing leads and tracking interactions.
  • Strong verbal and written communication skills, with the ability to connect with prospects and provide clear, concise responses.
  • Self-motivated, proactive, and able to work independently to meet targets.
  • Exceptional organizational and time management skills to balance multiple inquiries and follow-ups.
  • Comfortable working PST hours.
    • US-based candidates must live in one of the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Montana, Nevada, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, Texas, Tennessee, Utah, Virginia, Wyoming

Preferred Skills:

  • Experience in AI driven platforms and tools.
  • Familiarity with lead qualification frameworks such as BANT, CHAMP, or similar.
  • Background in customer success or support in a SaaS or technology-driven environment.

Benefits

Compensation and Benefits