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Remote Rn Telephone Triage Jobs in California (NOW HIRING)

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Remote Rn Telephone Triage information

See California salary details

$13

$37

$51

How much do remote rn telephone triage jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for remote rn telephone triage in California is $37.56, according to ZipRecruiter salary data. Most workers in this role earn between $23.94 and $44.86 per hour, depending on experience, location, and employer.

What is a remote RN telephone triage nurse?

A Remote RN Telephone Triage job involves assessing patients’ symptoms and providing medical guidance over the phone or via telehealth services. Nurses use clinical protocols to determine the urgency of care needed and may advise self-care, schedule appointments, or refer patients to emergency services. This role requires strong critical thinking, communication skills, and the ability to work independently while following established guidelines. It is commonly used in healthcare organizations, insurance companies, and telehealth services to provide 24/7 medical support.

What does a remote RN telephone triage nurse do?

As a Remote RN Telephone Triage nurse, your primary responsibilities include answering patient calls, assessing symptoms remotely, providing medical advice, and directing patients to the appropriate level of care based on standardized triage protocols. You will also document each patient interaction in electronic health records, coordinate with providers or care teams as needed, and occasionally follow up with patients for ongoing situations. This role often involves working independently but requires frequent collaboration with physicians and other healthcare professionals. Flexibility in scheduling, attention to detail, and strong communication skills are essential for managing diverse patient inquiries and ensuring high-quality, timely care.

What skills and qualifications are needed for a remote RN telephone triage nurse?

To thrive as a Remote RN Telephone Triage nurse, you need an active RN license, strong clinical judgment, and experience in patient assessment and triage protocols. Familiarity with telehealth platforms, electronic health records (EHRs), and standardized triage guidelines such as Schmitt-Thompson protocols is frequently required. Outstanding communication, critical thinking, and the ability to remain calm under pressure are standout soft skills. These abilities ensure safe, accurate assessments and guidance for patients, which is crucial when providing care remotely without in-person evaluation.

What are popular job titles related to Remote Rn Telephone Triage jobs in California? For Remote Rn Telephone Triage jobs in California, the most frequently searched job titles are:
What cities in California are hiring for Remote Rn Telephone Triage jobs? Cities in California with the most Remote Rn Telephone Triage job openings:
Infographic showing various Remote Rn Telephone Triage job openings in California as of July 2026, with employment types broken down into 83% Full Time, 9% Part Time, 2% Temporary, and 6% Contract. Highlights an 4% In-person, and 96% Remote job distribution, with an average salary of $78,124 per year, or $37.6 per hour.

Advice RN, MIST - Work From Home

Sutter Health

San Jose, CA • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.


Sutter Health rating

8.2

Company rating: 8.2 out of 10

Based on 325 frontline employees who took The Breakroom Quiz

53rd of 887 rated healthcare providers


Job description

We are so glad you are interested in joining Sutter Health!
Organization:
SHSO-Population Health Services-Utah
Position Overview:
MIST Registered Nurse (RN) - Position Summary
The Multidisciplinary Inbasket Support Team (MIST) Registered Nurse is a highly skilled ambulatory care nurse who provides comprehensive, remote clinical support to primary care patients and providers across Sutter Health. Working entirely in a virtual environment, MIST RNs deliver telephonic and electronic care using Epic and My Health Online (MHO), serving as an extension of primary care practices while ensuring patients receive timely, safe, and evidence-based care.
MIST RNs assess patient symptoms and concerns through telephone encounters and secure electronic messaging, utilizing the nursing process, clinical judgment, physician collaboration, and Sutter Health-approved telephone triage guidelines and protocols to determine the appropriate level of care, provider, and timing for each patient's needs. They play a critical role in improving patient access by directing patients to the right care, with the right provider, at the right time.
In addition to telephone triage, MIST RNs manage electronic in-basket messages, coordinate care across ambulatory and acute care settings, facilitate prescription renewal workflows in collaboration with licensed providers, identify appropriate hospital and community resources, coordinate referrals and consultations, and perform nursing follow-up to support continuity of care and positive patient outcomes.
As integral members of the primary care team, MIST RNs partner closely with physicians, advanced practice providers, clinic staff, and interdisciplinary teams to manage patient communications within the electronic medical record, optimize workflow efficiency, and ensure high-quality, patient-centered care. Success in this role requires strong clinical assessment skills, exceptional communication, independent decision-making, proficiency in Epic, and the ability to thrive in a collaborative, fully remote work environment while managing multiple priorities in a fast-paced setting.
Job Description:
DISCLAIMER
  • This position is only available to residents of Utah, Idaho, Arizona, Arkansas, Tennessee, Missouri, Montana, South Carolina, or Louisiana. You must be living in one of those states to be eligible for consideration.

SHIFT AVAILABLE
  • 40hrs/week
  • No weekends or Holidays required

EDUCATION
  • Graduate of an accredited school of nursing

CERTIFICATION & LICENSURE REQUIREMENTS
  • RN-Registered Nurse of California
  • RN-Registered Nurse in State of Residence
  • BLS-Basic Life Support Healthcare Provider

PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:
  • 2 years recent relevant experience
  • 3 years experience of practical nursing in hospital, clinic, urgent care, or emergency room/department preferred.
  • 3 years experience with several specialties and subspecialties preferred.

SKILLS AND KNOWLEDGE
  • Advanced knowledge of professional nursing practice, evidence-based clinical guidelines, and telephone triage principles, including the application of Schmidt-Thompson Telephone Triage Protocols to support safe, timely, and appropriate patient care.
  • Comprehensive clinical knowledge of disease processes, medical emergencies, pharmacology, diagnostics, treatments, and preventive care, with the ability to assess patients and make sound clinical decisions in a virtual care environment.
  • Strong understanding of state and federal regulations, nursing standards of practice, risk management principles, and patient confidentiality requirements, including HIPAA compliance.
  • Exceptional critical thinking, clinical assessment, and decision-making skills with the ability to prioritize patient needs, recognize urgent or emergent situations, and determine the appropriate level of care.
  • Excellent verbal and written communication skills with the ability to establish rapport, gather comprehensive clinical information, provide patient education, explain complex medical information, and communicate professionally with patients, families, providers, and interdisciplinary care teams.
  • Demonstrated proficiency in Epic electronic health record (EHR) workflows, including in-basket message management, documentation, secure patient messaging through My Health Online, and other virtual care technologies. Proficiency with Microsoft Office Suite and other computer applications.
  • Ability to work independently in a fully remote environment while maintaining productivity, accountability, and high-quality patient care, as well as collaborating effectively with multidisciplinary teams across multiple clinical settings.
  • Strong organizational and time management skills with the ability to manage multiple priorities, adapt to changing clinical demands, and maintain accuracy in a fast-paced, technology-driven environment.
  • Ability to analyze clinical information, apply established protocols, organizational policies, and professional judgment to resolve routine and complex patient care situations.
  • Demonstrated commitment to delivering exceptional patient-centered care by fostering collaborative relationships with patients, providers, and care teams to ensure safe, coordinated, and efficient care across the continuum.

Job Shift:
Varied
Schedule:
Varied
Shift Hours:
9
Days of the Week:
Variable
Weekend Requirements:
None
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $38.87 to $54.42 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

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