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Remote Riot Games Support Jobs in Michigan (NOW HIRING)

RCX Sports

Game Day Representative

Ann Arbor, MI · On-site +1

$18 - $25/hr

Support sport-specific game day operations including set-up and break down of league booths and ... The pay range for this role is: 18 - 25 USD per hour (Remote (Ann Arbor, MI, US)

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Remote Riot Games Support information

Does Riot Games pay well?

Riot Games support roles typically offer competitive salaries aligned with industry standards for customer support positions, often supplemented with benefits such as health insurance and flexible schedules. Compensation can vary based on experience, location, and specific job responsibilities, but overall, support roles at Riot are considered to pay a fair wage for the gaming industry.

How to get a job with Riot Games?

To get a Remote Riot Games Support position, candidates should review the company's career page for open roles, ensure they meet the required skills such as customer service experience and familiarity with gaming platforms, and submit a tailored application. Strong communication skills, problem-solving ability, and knowledge of Riot Games' products are often preferred. Preparing for interviews may include demonstrating technical proficiency and understanding of the gaming community.

How hard is it to get hired at Riot Games?

Getting hired as a support role at Riot Games typically requires relevant customer service or technical skills, a strong understanding of the company's games, and the ability to work remotely. The hiring process often involves multiple interview rounds, assessments, and demonstrating cultural fit, making it competitive but achievable with proper preparation.

What is the difference between Remote Riot Games Support vs Remote Game Customer Service Representative?

AspectRemote Riot Games SupportRemote Game Customer Service Representative
Required CredentialsGaming knowledge, customer support experience, basic technical skillsCustomer service experience, communication skills, sometimes gaming knowledge
Work EnvironmentRemote, flexible hours, gaming industryRemote, customer-focused, often in call centers or support teams
Employer & Industry UsageRiot Games, gaming industryVarious gaming companies, customer service industry
Common Search & ComparisonYesYes

Remote Riot Games Support focuses on assisting players with game-related issues, often requiring gaming knowledge and technical skills. Remote Game Customer Service Representatives handle general customer inquiries across various industries, including gaming, emphasizing communication skills. Both roles are remote, but Riot-specific support is more specialized in gaming support, while customer service roles are broader in scope.

Can I work at Riot Games remotely?

Remote Riot Games Support roles are available, allowing employees to work from home depending on the position and team needs. These roles typically require strong communication skills, familiarity with support tools, and adherence to company policies on remote work. Availability of remote work may vary by location and role requirements.
What are the most commonly searched types of Riot Games Support jobs in Michigan? The most popular types of Riot Games Support jobs in Michigan are:
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Remote Riot Games Support jobs near you

Game Day Representative

RCX Sports

Ann Arbor, MI • On-site, Remote

$18 - $25/hr

Temporary

Posted 20 days ago

Job description

We are RCX Sports, the leader in youth sports experiences and events. While diverse in our offerings, we are the official licensee and operating partner of NFL FLAG, Jr. NBA Leagues, NHL Street Hockey, MLS GO, and MLB Pitch Hit and Run. At RCX Sports we are committed to improving the accessibility and inclusivity of sports by enhancing the youth sports experience and creating opportunities for all athletes to play. By partnering with premier sports brands, professional leagues and businesses, RCX works to equip local youth sports leagues with the resources, training and tools they need in order to thrive.
What you'll do
  • Oversee game day operations across multiple youth sports programs throughout the year, including NFL FLAG, NHL STREET, MLS GO, and NBA/WNBA Jr. Leagues
  • Support sport-specific game day operations including set-up and break down of league booths and fields/courts, and handle game situations involving coaches, players, parents/guardians, and officials
  • Establish relationships with coaches and officials, and fill in as a coach or official as needed
  • Prepare official's scorecards, sell mouth guards, and meet and greet customers at the field
  • Communicate with supervisor throughout week, attend weekly Game Day Rep meetings at night and submit Weekend League Review (scores, events of the day, etc.)
  • Communicate with supervisor throughout day via phone with internet access
  • Respectfully resolve conflicts and address concerns and questions from customers appropriately
  • Regularly attend coaches' meetings, staff trainings, weekly meetings with supervisor

Qualifications
  • High school diploma or equivalent (preferred)
  • Must be 18 years of age or older
  • Customer service-oriented
  • Problem-solving skills and conflict resolution experience
  • Enthusiastic approach and a passion for youth sports

More about the role
  • Work Schedule: Varies by sport/program and season; typically weekends and/or select weekdays during the duration of each season; schedule will be confirmed during the interview process
  • Compensation: Starting hourly rate: $18/hour. Eligible for an annual increase amount of $1/hour up to $25/hour
  • Opportunity to return for following league season and earn seasonal pay increases with good performance
  • Training provided by RCX Sports, no prior sports industry experience required

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The pay range for this role is:
18 - 25 USD per hour (Remote (Ann Arbor, MI, US))

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