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Remote Restaurant Order Taker Jobs in Alabama (NOW HIRING)

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Remote Restaurant Order Taker information

What is a remote restaurant order taker?

Remote Restaurant Order Takers are individuals who work from a remote location, often from home, to assist customers in placing food orders over the phone, online, or through chat platforms for restaurants. They handle customer queries, process orders accurately, and sometimes assist with payment or provide information about menu items. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Remote order takers may work for a specific restaurant, a restaurant chain, or a third-party service that manages orders for multiple establishments.

What are the key skills and qualifications needed to thrive as a remote restaurant order taker?

To thrive as a Remote Restaurant Order Taker, you need strong verbal communication skills, attention to detail, and basic computer proficiency, often complemented by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, online ordering platforms, and customer service software is typically required. Outstanding listening skills, patience, and the ability to stay calm under pressure set top performers apart. These skills ensure accurate order processing, high customer satisfaction, and efficient service in a fast-paced, remote environment.

What are some common challenges faced by remote restaurant order takers and how can they be managed?

Remote restaurant order takers often face challenges such as handling high call volumes during peak meal times, accurately inputting orders despite background noise, and managing customer expectations regarding delivery times or menu availability. To manage these challenges, strong multitasking and clear communication skills are essential, as well as familiarity with the restaurant’s menu and ordering software. Many teams provide ongoing training, scripts, and regular check-ins to support remote staff and ensure seamless coordination with kitchen and delivery teams.

What is the difference between Remote Restaurant Order Taker vs Remote Call Center Customer Service Representative?

AspectRemote Restaurant Order TakerRemote Call Center Customer Service Representative
CredentialsHigh school diploma or equivalent; training on POS systemsHigh school diploma or equivalent; customer service training
Work EnvironmentHome-based, restaurant or food service industryHome-based, various industries
Employer & IndustryRestaurants, food delivery servicesCall centers, diverse sectors
Search & Comparison IntentFocus on food ordering, restaurant rolesFocus on customer service, support roles

Remote Restaurant Order Takers primarily handle food orders for restaurants via phone or online, focusing on order accuracy and customer satisfaction. Remote Call Center Customer Service Representatives provide broader support across various industries, addressing customer inquiries and issues. While both roles require strong communication skills and work from home, the main difference lies in the industry focus and specific job functions.

What are popular job titles related to Remote Restaurant Order Taker jobs in Alabama?

For Remote Restaurant Order Taker jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Remote Restaurant Order Taker jobs in Alabama look for?

The top searched job categories for Remote Restaurant Order Taker jobs in Alabama are:

Remote Restaurant Order Taker jobs near you
Infographic showing various Remote Restaurant Order Taker job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Catering Call Center- Fully Remote

Taziki's Mediterranean Cafe

AL • On-site, Remote

$16 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

You must live in Birmingham, AL
Benefits Offered | Wage Information
  • No late nights, no early mornings!
  • Flexible Schedule!
  • Great Environment!
  • The option to get paid daily!

Plus, once you're eligible:
  • Medical, Dental, Vision, and Disability Insurance options!
  • Paid Time Off potential!
  • 401k program with employer match!

We get it - you want a flexible job you're excited about, co-workers you enjoy, and work you can be proud of. You can find that at Taziki's. Experience is great, but not required - we can teach you everything you need!
To be eligible for an interview, you must complete the application as well as complete the survey below
Job Summary:
  • Be a Taziki's Ambassador to customers for our service, our menu, our story, and our culture
  • Ensure you are providing best in class customer service and experience to all of our guests
  • Tracking catering issues and following up with customers as needed
  • Perform call-in order entry, monitor calls input 3rd party orders and ensure correct delivery scheduling
  • Efficiently handle a high volume of incoming calls
  • Make recommendations and use suggestive selling with the goal of successfully fulfilling the customer's catering order
  • Maximize store delivery schedules for efficiency

Qualifications:
  • Must be 21 years of age
  • Flexible schedule
  • Energetic
  • Prior food service experience preferred
  • Leadership, guest service, and verbal communication skills with guests/team members
  • Ability to thrive in a fast-paced environment, balancing multiple tasks and priorities
  • Demonstrate sound decision-making and problem-solving skills

All Employees Must:
  • Understand and abide by all company standards and policies (provided in your handbook)

Your Working Conditions/ Hours:
  • Monday - Friday
  • 8am - 5pm (times may vary slightly)

Your Physical Requirements:
(with or without a reasonable accommodation)
  • Standing
  • Walking
  • Reaching
  • Carrying/ Lifting up to 30 pounds

Taziki's is an Equal Opportunity Employer
This is a remote position.
Compensation: $16.00 - $18.00 per hour
Taziki's Café is a fast-casual restaurant brand with 110 locations in 18 states. Our menu is Mediterranean-inspired with a Southern flair, and our mission is to create an environment that combines modern Mediterranean fare with meaningful human connection. We are a family of big-hearted foodies committed to making an impact in our communities!
We get it - you want a flexible job you're excited about, co-workers you enjoy, and work you can be proud of. You can find that at Taziki's. Experience is great, but not required - we can teach you everything you need!
Our Values are at the heart of all we do
Create CONNECTION: Be Caring & Engaging
Embrace CHALLENGE: Be Passionate & Urgent
Foster COLLABORATION: Be Respectful & Responsible
Prioritize DETAILS: Be Teachable & Disciplined
Stay FRESH: Be Intentional & Innovative
Taziki's Cafe is an Equal Opportunity Employer.

Apply