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Remote Reservations Agent Jobs in Remote, OR (NOW HIRING)

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Remote Reservations Agent information

See Remote, OR salary details

$11

$17

$22

How much do remote reservations agent jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote reservations agent in Remote, OR is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a remote reservations agent?

Remote Reservations Agents are customer service professionals who assist clients with booking reservations for services such as hotels, flights, rental cars, or events while working from a remote location, typically from home. They handle inquiries, process bookings, modify or cancel reservations, and provide information about availability, pricing, and policies. These agents use phone, email, or chat to communicate with customers and often work for travel agencies, hospitality companies, or airlines. Strong communication skills, attention to detail, and proficiency with reservation systems are essential for this role.

What does a remote reservations agent do?

As a remote reservations agent, you work from home to help customers book hotel rooms, flights, cruises and other traveling aspects such as a car rental. As a home-based worker, you may work over a proprietary platform, or you may provide services by using web searches and utilizing online resources such as Expedia, Travelocity, and other travel websites. Your responsibilities are to assess your customers' travel goals, budget, and a likely itinerary. Your duties are then to come up with travel plans that fit their budget and goals. As a reservation agent, you may work specifically with those who are planning vacations or you may provide services to business travelers only.

What are the key skills and qualifications needed to thrive as a remote reservations agent, and why are they important?

To thrive as a Remote Reservations Agent, you need strong customer service skills, attention to detail, and proficiency in booking and reservation processes, often supported by a high school diploma or equivalent. Familiarity with reservation management systems, CRM software, and basic office applications is typically required. Excellent communication, problem-solving, and time management skills help agents stand out in this remote role. These skills ensure efficient, accurate reservations and a positive customer experience, which are vital for client satisfaction and business success.

How do remote reservations agents typically collaborate with other departments to ensure a smooth booking experience for customers?

Remote Reservations Agents often work closely with departments such as sales, customer service, and operations to provide seamless support for customers. This collaboration may involve coordinating with sales teams to apply promotions, working with customer service to resolve special requests, or communicating with operations to confirm availability and logistics. Effective communication through email, chat, or virtual meetings is essential to address customer needs promptly and accurately. This teamwork helps ensure a positive experience from booking to completion.

What is the difference between Remote Reservations Agent vs Customer Service Representative?

AspectRemote Reservations AgentCustomer Service Representative
CredentialsBasic customer service skills, sometimes industry-specific certificationsCustomer service skills, sometimes industry-specific certifications
Work EnvironmentRemote, often in travel, hospitality, or booking industriesRemote or in-office, across various industries
Employer & Industry UsageTravel agencies, hotels, airlinesRetail, telecom, finance, and more
Search & Comparison IntentOften compared for remote customer support roles in travel/hospitalityBroader customer support roles across industries

Remote Reservations Agents focus on booking and managing reservations primarily in travel and hospitality sectors, requiring specific industry knowledge. Customer Service Representatives handle a wider range of customer inquiries across various industries. While both roles require strong communication skills and often similar certifications, Remote Reservations Agents typically work in specialized environments related to travel, making their role more niche compared to the broader Customer Service Representative position.

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Remote Reservations Agent jobs near you

100% Remote Health Insurance Agent Position - Seasonal/Direct Hire

Balance Staffing- Call Center

OR • Remote

$21.50/hr

Other

Posted 4 days ago

Job description

Job Title: Licensed Insurance Sales Agent 

Type of Role: Temporary/Seasonal Direct Hire - Ending December 8th 2026 

Expected Length of Contract: 1 - 3 months 

Shift / Hours: Shift will be within these hours of operation - Monday - Saturday, 8am EST - 9pm EST, overtime presented based on business needs 

Training: M-F 4 weeks classroom 1 week of nesting

Hourly Range:

 $21.50 (NO BONUS OFFERED)


This role is a fast-paced and rewarding job assisting with inbound customers seeking to sign up for new life and/or health insurance polices, or upgrade current policies. Active listening, empathy, and upselling are all effective skillsets for a successful season. 


Role and Responsibilities: 

  • Answering a high number of inbound calls from new and current clients - selling Medicare products through the specified carrier during the Annual Enrollment Period (AEP) 
  • Humana only - **Assist members through CHAT communications and inbound calls 
  • Assisting customers with selecting a plan 
  • Answering customer questions 
  • Building and maintaining customer relationships 
  • Respond to requests for assistance and/or possible processing of payments 
  • Track all call related information for auditing and reporting purposes 
  • Provide feedback on call issues 
  • Upsell if required 
  • Keeping records confidential 


Skills and Experience: 

  • Active “Health Insurance License”  
  • Must have resident license in the state you are currently living in 
  • Must be valid / can not expire or be up for renewal before 12/8/26 
  • AEP Experience and Sales Experience preferred 
  • Ability to work full time. (48 hours a week, 5~6 days a week) 
  • Open availability between hours of operation is required 
  • At least 1 year’s Customer Service experience minimum 
  • Logical problem-solving skills 
  • Ability to type 25 wpm /45 WPM for Chat Roles 
  • 18 years of age or older 
  • High School Diploma or equivalent 
  • Ability to use Windows operating systems 
  • Basic Computer Knowledge/Skills 

**Requirements to Work from Home: 

  • Quiet, distraction free & Professional Workplace 
  • Minimum subscribed download rate equals or exceeds 35.0 Mbps 
    • Minimum subscribed upload rate equals or exceeds 15.0 Mbps 
    • ISP must have no packet loss and ping under 30ms 
  • MUST provide screenshot of home internet speed that includes the type of internet provider they use 
  • Only accept results from www.Speedtest.net 
  • No Satellite internet 
  • No mobile data internet including (5G, 4G, 3G hotspots, etc) 
  • No P2P (peer to peer) network 
  • No VPN 


Perks and Benefits: 

Full paid training provided 
Benefits after 60 days 
Potential direct hire opportunities after conclusion of season/successful assignment 


Company Description

Balance Staffing is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.