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Remote Reservations Agent Jobs in Bandon, OR (NOW HIRING)

ASK Consulting

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Customer Service Representative (cur_1_130473@curatelyai.net)

OR · Remote

$16 - $18/hr

Remote, NC Duration: 6-Month Contract Pay Rate: $16- $18/hour on W2 Training & Work Schedule * Training: Approximately 11 weeks , Monday-Friday, 8:00 AM-5:00 PM EST . * Attendance: No time off is ...

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Remote Reservations Agent information

See Bandon, OR salary details

$10

$16

$21

How much do remote reservations agent jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote reservations agent in Bandon, OR is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is a remote reservations agent?

Remote Reservations Agents are customer service professionals who assist clients with booking reservations for services such as hotels, flights, rental cars, or events while working from a remote location, typically from home. They handle inquiries, process bookings, modify or cancel reservations, and provide information about availability, pricing, and policies. These agents use phone, email, or chat to communicate with customers and often work for travel agencies, hospitality companies, or airlines. Strong communication skills, attention to detail, and proficiency with reservation systems are essential for this role.

What does a remote reservations agent do?

As a remote reservations agent, you work from home to help customers book hotel rooms, flights, cruises and other traveling aspects such as a car rental. As a home-based worker, you may work over a proprietary platform, or you may provide services by using web searches and utilizing online resources such as Expedia, Travelocity, and other travel websites. Your responsibilities are to assess your customers' travel goals, budget, and a likely itinerary. Your duties are then to come up with travel plans that fit their budget and goals. As a reservation agent, you may work specifically with those who are planning vacations or you may provide services to business travelers only.

What are the key skills and qualifications needed to thrive as a remote reservations agent, and why are they important?

To thrive as a Remote Reservations Agent, you need strong customer service skills, attention to detail, and proficiency in booking and reservation processes, often supported by a high school diploma or equivalent. Familiarity with reservation management systems, CRM software, and basic office applications is typically required. Excellent communication, problem-solving, and time management skills help agents stand out in this remote role. These skills ensure efficient, accurate reservations and a positive customer experience, which are vital for client satisfaction and business success.

How do remote reservations agents typically collaborate with other departments to ensure a smooth booking experience for customers?

Remote Reservations Agents often work closely with departments such as sales, customer service, and operations to provide seamless support for customers. This collaboration may involve coordinating with sales teams to apply promotions, working with customer service to resolve special requests, or communicating with operations to confirm availability and logistics. Effective communication through email, chat, or virtual meetings is essential to address customer needs promptly and accurately. This teamwork helps ensure a positive experience from booking to completion.

What is the difference between Remote Reservations Agent vs Customer Service Representative?

AspectRemote Reservations AgentCustomer Service Representative
CredentialsBasic customer service skills, sometimes industry-specific certificationsCustomer service skills, sometimes industry-specific certifications
Work EnvironmentRemote, often in travel, hospitality, or booking industriesRemote or in-office, across various industries
Employer & Industry UsageTravel agencies, hotels, airlinesRetail, telecom, finance, and more
Search & Comparison IntentOften compared for remote customer support roles in travel/hospitalityBroader customer support roles across industries

Remote Reservations Agents focus on booking and managing reservations primarily in travel and hospitality sectors, requiring specific industry knowledge. Customer Service Representatives handle a wider range of customer inquiries across various industries. While both roles require strong communication skills and often similar certifications, Remote Reservations Agents typically work in specialized environments related to travel, making their role more niche compared to the broader Customer Service Representative position.

More about Remote Reservations Agent jobs

What cities near Bandon, OR are hiring for Remote Reservations Agent jobs?

Cities near Bandon, OR with the most Remote Reservations Agent job openings:

Remote Reservations Agent jobs near you
Infographic showing various Remote Reservations Agent job openings in Bandon, OR as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $34,472 per year, or $16.6 per hour.

Customer Service Representative (cur_1_130473@curatelyai.net)

ASK Consulting

OR • Remote

$16 - $18/hr

Contractor

Posted 3 days ago

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Job description

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".


Job Title: Customer Service Representative
Location: Remote, NC

Duration: 6-Month Contract
Pay Rate: $16- $18/hour on W2

 

Training & Work Schedule

  • Training: Approximately 11 weeks, Monday–Friday, 8:00 AM–5:00 PM EST.
  • Attendance: No time off is allowed during training; candidates must attend all sessions.
  • The majority of the assignment will focus on training and preparation for Annual Open Enrollment.
  • Employer group calls with customized benefits and specialized teams. More premium, pharmacy calls
  • Daily team chat before phones open; inbound calls begin around 8:00 AM EST and continue throughout the day.
  • One-hour lunch break.

 

Position Summary:

We are seeking a Customer Service Representative to support Annual Open Enrollment for a leading health insurance organization. This role involves assisting members, providers, and employer groups with insurance-related inquiries, including benefits, enrollment, eligibility, claims, and policy information. The ideal candidate will have strong communication, problem-solving, and customer service skills, with the ability to work in a fast-paced, high-volume call center environment.

Key Responsibilities:

  • Handle complex insurance inquiries from members, providers, and employer groups via phone and email.
  • Explain benefits, enrollment, eligibility, claims, and policy information clearly and professionally.
  • Resolve customer issues using critical thinking and strive for first-call resolution.
  • Accurately document customer interactions and update claims, enrollment, and membership records.
  • Research and resolve service issues by collaborating with internal teams, vendors, and business partners.
  • Educate customers and providers on company policies, programs, and self-service tools.
  • Identify trends, process improvements, and opportunities to enhance the customer experience.
  • Support the organization's mission by delivering exceptional customer service and maintaining professionalism.

Qualifications:

  • High School Diploma or GED.
  • 0–2 years of customer service, call center, insurance, healthcare, Pharmacy or related experience.
  • Previous insurance experience required.
  • Enrollment experience preferred.
  • Pharmacy or Pharmacy benefits experience preferred.
  • Experience in an ACD call center environment.
  • Tech-savvy and comfortable using multiple systems such as Salesforce and Genesys.


About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.