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Remote Reservations Agent Jobs in Florida (NOW HIRING)

Guest Services, Inc.

Reservationist - Remote

Naples, FL · On-site +1

$15 - $18.75/hr

The Reservations Agent must have the ability to perform all reservations call center functions including taking reservations, making outbound calls, email, SMS and website chat communication with ...

Travel + Leisure Co.

Confirmations Agent

Orlando, FL · Remote

$18/hr

Confirmations Agent * Work from home, Orlando, Florida, United States, 32821 * Marketing Contact ... Proactively work to retain reservations by minimizing cancellations through education, creative ...

YO AI Labs

Travel Agent - Remote

Miami, FL · Remote

$30 - $50/hr

Travel Agent Location: Remote Job Type: Contractor Pay: $20-$35/hour Job Overview We are seeking an experienced Travel Agent to support travel-related projects by providing expert guidance on travel ...

Liveops

Remote Customer Service Agent

Kissimmee, FL · Remote

$13.75 - $18.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Saint Augustine, FL · Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Cape Coral, FL · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

West Palm Beach, FL · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Port Orange, FL · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Lutz, FL · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsReservations Agent JobsRemote Reservations Agent JobsRemote Reservations Agent Jobs in Florida

Remote Reservations Agent information

See Florida salary details

$8

$13

$16

How much do remote reservations agent jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote reservations agent in Florida is $13.04, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $14.38 per hour, depending on experience, location, and employer.

What is a remote reservations agent?

Remote Reservations Agents are customer service professionals who assist clients with booking reservations for services such as hotels, flights, rental cars, or events while working from a remote location, typically from home. They handle inquiries, process bookings, modify or cancel reservations, and provide information about availability, pricing, and policies. These agents use phone, email, or chat to communicate with customers and often work for travel agencies, hospitality companies, or airlines. Strong communication skills, attention to detail, and proficiency with reservation systems are essential for this role.

What does a remote reservations agent do?

As a remote reservations agent, you work from home to help customers book hotel rooms, flights, cruises and other traveling aspects such as a car rental. As a home-based worker, you may work over a proprietary platform, or you may provide services by using web searches and utilizing online resources such as Expedia, Travelocity, and other travel websites. Your responsibilities are to assess your customers' travel goals, budget, and a likely itinerary. Your duties are then to come up with travel plans that fit their budget and goals. As a reservation agent, you may work specifically with those who are planning vacations or you may provide services to business travelers only.

What are the key skills and qualifications needed to thrive as a remote reservations agent, and why are they important?

To thrive as a Remote Reservations Agent, you need strong customer service skills, attention to detail, and proficiency in booking and reservation processes, often supported by a high school diploma or equivalent. Familiarity with reservation management systems, CRM software, and basic office applications is typically required. Excellent communication, problem-solving, and time management skills help agents stand out in this remote role. These skills ensure efficient, accurate reservations and a positive customer experience, which are vital for client satisfaction and business success.

How do remote reservations agents typically collaborate with other departments to ensure a smooth booking experience for customers?

Remote Reservations Agents often work closely with departments such as sales, customer service, and operations to provide seamless support for customers. This collaboration may involve coordinating with sales teams to apply promotions, working with customer service to resolve special requests, or communicating with operations to confirm availability and logistics. Effective communication through email, chat, or virtual meetings is essential to address customer needs promptly and accurately. This teamwork helps ensure a positive experience from booking to completion.

What is the difference between Remote Reservations Agent vs Customer Service Representative?

AspectRemote Reservations AgentCustomer Service Representative
CredentialsBasic customer service skills, sometimes industry-specific certificationsCustomer service skills, sometimes industry-specific certifications
Work EnvironmentRemote, often in travel, hospitality, or booking industriesRemote or in-office, across various industries
Employer & Industry UsageTravel agencies, hotels, airlinesRetail, telecom, finance, and more
Search & Comparison IntentOften compared for remote customer support roles in travel/hospitalityBroader customer support roles across industries

Remote Reservations Agents focus on booking and managing reservations primarily in travel and hospitality sectors, requiring specific industry knowledge. Customer Service Representatives handle a wider range of customer inquiries across various industries. While both roles require strong communication skills and often similar certifications, Remote Reservations Agents typically work in specialized environments related to travel, making their role more niche compared to the broader Customer Service Representative position.

More about Remote Reservations Agent jobs

What are the most commonly searched types of Reservations Agent jobs in Florida?

The most popular types of Reservations Agent jobs in Florida are:

What are popular job titles related to Remote Reservations Agent jobs in Florida?

For Remote Reservations Agent jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Reservations Agent jobs in Florida look for?

The top searched job categories for Remote Reservations Agent jobs in Florida are:

What cities in Florida are hiring for Remote Reservations Agent jobs?

Cities in Florida with the most Remote Reservations Agent job openings:

Remote Reservations Agent jobs near you
Infographic showing various Remote Reservations Agent job openings in Florida as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% Remote job distribution, with an average salary of $27,115 per year, or $13 per hour.

Reservationist - Remote

Guest Services, Inc.

Naples, FL • On-site, Remote

$15 - $18.75/hr

Full-time

Re-posted 12 days ago

Guest Services Inc. rating

6.8

Company rating: 6.8 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

22nd of 68 rated caterers

Job description

Compensation Amount:
18.00 USD Hourly
Job Summary:
The Reservations Agent must have the ability to perform all reservations call center functions including taking reservations, making outbound calls, email, SMS and website chat communication with guests.
Job Description:
ESSENTIAL FUNCTIONS
  • Manage call activity, email activity, messaging activity, SMS activity and website chat activity at a high, fast volume.
  • Actively sell rooms to customers while accurately quoting rates, packages, additional fees, and policies. Upsell to higher priced products or packages when possible.
  • Effectively and respectfully communicate with customers verbally and through email or messaging.
  • Be aware of individual location promotions, area events, social media activity and digital campaigns to ensure accurate guest communication.
  • Develop a full working knowledge of the company brand and each individual location including but not limited to location website, product types, destination information, amenity information and hours, location, policies, fees, and ADA specifications.
  • Respond to guest inquiries (through voice, SMS, email, or social media) and assist in resolving customer complaints.
  • Accurately post charges and refunds to reservations when necessary.
  • Perform department opening and/or closing procedures.
  • Represent the company in a professional and positive manner at all times. Maintain and enhance the company's image when interacting with clients, guests, associates, and vendors.

SKILL AND KNOWLEDGE REQUIREMENTS
  • High School Diploma. Minimum of at least 18 years of age.
  • Some job-related experience preferred.
  • Computer proficiency with the ability to utilize Office 365 as well as Property Management System (PMS) experience.
  • Demonstrated talent for interacting with a wide variety of people, ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve.
  • Solid organizational skills for learning and maintaining information. Ability to quickly find/access data for guest assistance.
  • Excellent interpersonal, administrative, telephone and other communication skills.
  • Strong customer service abilities. Actively looks for ways to assist customers and coworkers.

PHYSICAL AND MENTAL REQUIREMENTS
  • Ability to sit or stand at a desk in front of a computer for the entire workday.
  • Reading and writing work-related documents in English.
  • Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
  • Constantly communicates and receives verbal communication with other employees in a fast-paced environment.
  • Lifting, carrying, and pushing up to 15lbs., occasionally up to 30 lbs. (seldom).
  • Occasionally stoop, kneel, or crouch.

EQUIPMENT USED
  • Typical office equipment (computer, phone system, fax, copiers, scanners, headsets, among others)
  • Property Management System (PMS), Call/CRM software, Microsoft Office/Office 365 (including Outlook & teams)

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.
Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

What Guest Services Inc. employees say

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About Guest Services

Sourced by ZipRecruiter

Guest Services, Inc. is a well-established company located in Fairfax, VA, United States, operating in the Hospitality and Food Services industry. The company’s official website is guestservices.com. It was originally founded in 1917 as a small group of soda fountains and since then, it has grown into a nationwide platform providing various services. The wide range of services includes dining, recreation, retail, lodging, and facility management services. The company primarily serves government agencies, corporations, schools, state and national parks, healthcare facilities, and even private homes.

Industry

Traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Fairfax, VA, US

Year founded

1917

Social media

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