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Remote Refresh Technician Jobs (NOW HIRING)

ProMach

Field Service Technician-Remote

Charlotte, NC · On-site +1

We are seeking a remote Field Service Technician to join our aftermarket team with our NJM brand ... Regularly refresh your industry and equipment knowledge and aim to be the point of reference for ...

Konecranes

Technician - Nuclear - REMOTE

New Berlin, WI · On-site +1

$22 - $48/hr

Our technicians work in a safety-first type of environment and don't mind heights or working on ... Refresh and update knowledge periodically. • Complete service reports and other required and ...

Peraton

Field Services Technician

$86K - $138K/yr

This position is remote and requires 95% travel. Key Responsibilities * Lead and support site ... Experience supporting system cutovers, migrations, or technology refresh efforts * Knowledge of:

Concept Plus

Video Services installation Technician

The technician will execute system deployments, perform troubleshooting, and support refresh and ... Ability to troubleshoot technical issues in on-site and remote support scenarios. * Proficiency ...

Artech Information System LLC

Deskside Support

Southfield, MI · Remote

$18.50 - $23.50/hr

... refresh existing skill base, allow for flexibility in project planning and execution phases, and ... Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to ...

Artech Information System LLC

Deskside Support

Austin, TX · Remote

$20 - $25.50/hr

... refresh existing skill base, allow for flexibility in project planning and execution phases, and ... Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to ...

Artech Information System LLC

deskside support

Richmond, IN · Remote

$18 - $23/hr

... refresh existing skill base, allow for flexibility in project planning and execution phases, and ... Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve ...

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Remote Refresh Technician information

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$11

$23

$36

How much do remote refresh technician jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote refresh technician in the United States is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Remote Refresh Technician vs Remote Appliance Technician?

AspectRemote Refresh TechnicianRemote Appliance Technician
CertificationsCompTIA A+, Manufacturer-specific certificationsCompTIA A+, Manufacturer-specific certifications
Work EnvironmentRemote, client-site support via remote toolsRemote, client-site support via remote tools
Industry UsageIT hardware refresh, data center upgradesAppliance repair, electronics servicing
Common Search IntentReplacing or upgrading hardware remotelyRepairing or maintaining appliances remotely

The Remote Refresh Technician and Remote Appliance Technician roles share similar certifications and work environments, focusing on remote support. However, the Refresh Technician primarily handles hardware upgrades and replacements in IT environments, while the Appliance Technician deals with electronic appliance repairs. Both roles require technical skills and remote troubleshooting, but their industry focus differs.

More about Remote Refresh Technician jobs
What cities are hiring for Remote Refresh Technician jobs? Cities with the most Remote Refresh Technician job openings:
What are the most commonly searched types of Refresh Technician jobs? The most popular types of Refresh Technician jobs are:
What states have the most Remote Refresh Technician jobs? States with the most job openings for Remote Refresh Technician jobs include:
What job categories do people searching Remote Refresh Technician jobs look for? The top searched job categories for Remote Refresh Technician jobs are:
Remote Refresh Technician jobs near you
Infographic showing various Remote Refresh Technician job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 87% Full Time, and 12% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $48,222 per year, or $23.2 per hour.
IT Support Technician Level 1

IT Support Technician Level 1

Info Advantage Inc

Rochester, NY • Remote

$45K - $55K/yr

Full-time

Posted 27 days ago

Job description

IT Support Technician Level 1:

This role focuses primarily on remote end-user support, with additional responsibility for project work related to workstation deployments and managed services onboarding. The ideal candidate is customer-focused, organized, and comfortable working in a fast-paced managed services environment.
Key Responsibilities
Remote Support & Service Desk

  • Provide Tier 1–2 remote technical support for client end users via phone, email, and remote access tools.
  • Troubleshoot and resolve issues related to Windows workstations, Microsoft 365, email, printers, VPNs, and common business applications.
  • Document incidents, requests, and resolutions accurately within the ticketing system.
  • Escalate complex issues appropriately while maintaining ownership and communication with the client.
  • Adhere to service level agreements (SLAs) and internal support procedures.
Project & Onboarding Support

  • Assist with workstation setup, configuration, and deployment for new and existing clients.
  • Support managed services onboarding activities, including:
    • New user provisioning
    • Device enrollment and configuration
    • Software installation and standardization
    • Documentation of client environments
  • Work collaboratively with senior engineers and project leads to execute onboarding and workstation refresh projects.
  • Perform basic quality checks to ensure systems are configured according to Info Advantage standards.
Client Experience & Internal Collaboration

  • Communicate clearly and professionally with clients of varying technical skill levels.
  • Provide timely updates and set realistic expectations with clients.
  • Contribute to internal documentation and knowledge base articles.
  • Identify recurring issues and suggest process or technical improvements.
Required Qualifications
  • 1–3 years of experience in a helpdesk, service desk, or MSP environment.
  • Strong working knowledge of:
    • Windows 11
    • Microsoft 365 (Exchange Online, Outlook, Teams, OneDrive, SharePoint)
    • Basic networking concepts (DNS, DHCP, VPNs)
  • Experience providing remote technical support.
  • Familiarity with ticketing systems and documentation best practices.
  • Strong customer service, communication, and time-management skills.
Preferred Qualifications
  • Experience working for a managed services provider (MSP).
  • Exposure to endpoint management tools (e.g., RMM, MDM, Intune).
  • Experience with workstation imaging or standardized deployments.
  • CompTIA A+, Network+, or Microsoft certifications (or willingness to obtain).
  • Basic understanding of cybersecurity best practices for end users.