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Remote Red Cross Jobs in California (NOW HIRING)

Workiz

Customer Success Manager

San Diego, CA · On-site +1

Build and execute risk mitigation plans for red/yellow accounts: exec sponsor engagement, success ... Independently close expansions and partner with cross-functional teams to help support the closing ...

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Remote Red Cross information

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$82.4K

$125.4K

$168.8K

How much do remote red cross jobs pay per year?

As of Aug 8, 2026, the average yearly pay for remote red cross in California is $125,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $107,600.00 and $141,600.00 per year, depending on experience, location, and employer.

What are common entry level remote Red Cross positions?

Common entry-level remote Red Cross positions include administrative assistants, data entry clerks, and volunteer coordinators. These roles often require strong organizational skills, basic computer proficiency, and the ability to work independently in a virtual environment.

What is a Remote Red Cross?

A Remote Red Cross job is a position with the American Red Cross or an affiliated organization that allows employees to work from home or another off-site location. These roles can include customer service, disaster response coordination, health and safety instruction, IT support, or fundraising. Remote workers use digital tools to support the Red Cross’s mission of disaster relief, blood donation, and humanitarian aid. Positions may be full-time, part-time, or volunteer-based, depending on the organization's needs.

What are the typical daily responsibilities of a Remote Red Cross team member?

Daily responsibilities for a Remote Red Cross team member usually include supporting clients affected by emergencies through phone or online communication, coordinating resources and case files, and collaborating with local partners to deliver critical services. You may also be responsible for data entry, maintaining accurate records, and participating in virtual meetings or training sessions. The role often requires flexibility to respond to urgent situations and the ability to manage multiple cases simultaneously. This collaborative and dynamic work environment allows you to make a tangible impact while working from a remote setting.

What are the key skills and qualifications needed to thrive in the Remote Red Cross position, and why are they important?

To excel in a Remote Red Cross role, candidates generally need a background in public health, disaster response, and case management, often supported by a relevant degree or professional experience. Familiarity with virtual communication platforms, data management tools, and Red Cross-specific systems such as RC Care is highly valued. Strong soft skills include empathy, problem-solving, and the ability to work independently while collaborating with diverse teams. These abilities are crucial for providing effective aid, managing sensitive information, and ensuring efficient coordination in remote humanitarian work.

What are the most commonly searched types of Red Cross jobs in California? The most popular types of Red Cross jobs in California are:
What are popular job titles related to Remote Red Cross jobs in California? For Remote Red Cross jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Red Cross jobs in California look for? The top searched job categories for Remote Red Cross jobs in California are:
What cities in California are hiring for Remote Red Cross jobs? Cities in California with the most Remote Red Cross job openings:
Remote Red Cross jobs near you
Infographic showing various Remote Red Cross job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $125,368 per year, or $60.3 per hour.

Customer Success Manager

Workiz

San Diego, CA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

Description
Who are we?
Workiz is the leading SaaS platform for field service teams, trusted by over 120,000 pros. We help real, hard working people run and grow their businesses, with an end-to-end solution that enables them to schedule jobs, dispatch, invoice, track performance, get paid in the field, plus so much more - all in one place!
We're on a mission to revolutionize our industry by "automating everything but holding the wrench", providing our users with smart, AI-powered tools that will replace time consuming tasks, generate more revenue, and provide peace of mind, freeing our users to focus on building their small business into an empire.
Who are you?
You own a focused portfolio with full accountability for NRR, strategic account growth, and executive relationship health. You operate as a trusted advisor to multi-location service businesses, run structured BRs, and manage your expansion pipeline end-to-end. You are measured on what you retain, what you grow, and the health of your portfolio.
Responsibilities
Renewals & Retention
  • Own GRR with full accountability for all renewal outcomes
  • Conduct ongoing account health assessments using health scores, usage data, and stakeholder sentiment
  • Build and execute risk mitigation plans for red/yellow accounts: exec sponsor engagement, success plan revisions, escalation protocols
  • Own all renewal conversations end-to-end; coordinate commercial terms with Finance/RevOps as needed

Expansion & Upsell
  • Carry a named expansion ARR quota; proactively identify and develop upsell opportunities in every account
  • Drive multi-location rollouts, advanced feature tiers, integrations, and Workiz Pay adoption
  • Build multi-threaded relationships with decision-makers and champions to advance expansion deals
  • Manage expansion pipeline in HubSpot with accurate stage, close date, and ARR forecasting
  • Independently close expansions and partner with cross-functional teams to help support the closing of expansion deals.

Proactive Value Delivery
  • Own the EBR cadence for your full portfolio
  • Prepare data-driven EBR decks connecting Workiz ROI to customer business metrics (jobs completed, revenue generated, team efficiency)
  • Build and maintain a joint Success Plan for each strategic account with agreed goals, milestones, and adoption targets
  • Monitor leading indicators proactively: login frequency, feature usage depth, support trends, stakeholder changes, contract dates
  • Escalate critical risk with a documented action plan within 48 hours of signal detection
  • Build and maintain 2-3 active stakeholder relationships per account across all levels
  • Synthesize and escalate Mid-Market customer insights to Product, Marketing, and Leadership

This is a hybrid role working 3 days in office/2 days remote and is open to candidates in Austin or San Diego areas only.
Requirements
  • 2+ years in Customer Success or Strategic Account Management in SaaS, focused on Mid-Market or Commercial accounts
  • Proven track record owning NRR and GRR across a $8K-$40K+ ACV portfolio, including full renewal cycles
  • Experience running Executive Business Reviews and presenting ROI narratives to business owners and senior leadership
  • Demonstrated ability to identify, develop, and close expansion/upsell - including managing an expansion pipeline in CRM
  • Proficiency in HubSpot or equivalent; skilled in pipeline management, forecasting, and health score prioritization
  • Executive-level communicator - adapts style for frontline users and C-suite stakeholders
  • Experience navigating complex, multi-stakeholder account environments
  • Field service management, trades, or home services industry background is a strong plus
  • Bachelor's degree or equivalent experience

Why Join Workiz?
As a trailblazing SaaS company in the field service industry, we're at the forefront of change, driving success in one of today's most resilient and rewarding sectors. Our all-in-one platform empowers field and home service businesses with tools to streamline scheduling, dispatching, invoicing, and customer communication - all in one place.
We're looking for talented individuals who are excited to join our mission of making field service a breeze. Here is a glimpse into what it means to be a part of the Workiz team:
Collaborative Environment: We nurture a culture of collaboration and support, where ideas are highly valued, and teamwork is fundamental.
Dynamic Growth: Join a company on the fast track, experiencing exhilarating growth, perpetually evolving, and driving change.
Impactful Contributions: Witness the direct impact of your efforts on the success of our customers and the advancement of field service business management. At the end of the day, it's all about the people. Our customers are at the heart of everything we do.
We focus on empowering our team members, valuing each as a long-term investment. Emphasizing the importance of ongoing growth, we are dedicated to nurturing and training individuals, enabling them to exceed expectations in both skills and responsibilities.
Why You'll Love Being a Workizer:
  • Fuel your passion (and have a blast doing it!): You won't just use a product you believe in, you'll work alongside a team that makes every day exciting!
  • Collaborative Excellence: We foster a culture of teamwork where exceptional achievers and quick learners can thrive. Together, we deliver impactful results.
  • Speak your mind! At Workiz, there are no bad ideas. We thrive on diversity of thought and love to see innovation take flight.
  • Celebrate the culture: Our team is a vibrant mix of backgrounds and experiences. Embrace the richness and learn from each other.
  • Work-life balance: Find your perfect rhythm with our hybrid model - 3 days on-site and 2 days remote working.
  • We take our work seriously, but we know how to let loose and celebrate our wins!

Perks
  • Fuel Your Flow: Stay energized with a fully stocked kitchen featuring premium coffee and a curated selection of snacks.
  • Beyond the Desk: We're big on culture. From our monthly Book Club to catered lunches and hosted happy hours, we make space for real connection.
  • Recharge at the Terrace: Access a premier, tenant-exclusive suite designed for more than just work. Includes a state-of-the-art fitness and yoga studio, a social lounge with a golf simulator, and quiet spaces to recharge.

Compensation and Benefits
Market-level compensation based on experience $85,000-$95,000 On-Target Earnings.
Workiz provides a comprehensive benefits package, featuring employee stock options, up to 100% employer-paid Medical, Dental, and Vision coverage options for employees plus generous dependent coverage, and a 4% match on 401k contributions.
Sick Leave: 5 days per year
Vacation Leave: 14 days per year (that grows with tenure!) plus 2 Floating Holidays to use each year
Inclusivity Statement
At Workiz, we believe that great ideas come from anywhere. We support a collaborative environment and value open participation from individuals with different ideas, experiences, and perspectives. We believe having a diverse team makes Workiz a more interesting and innovative place to work, and we strive to make Workiz a welcoming and inclusive place for all.

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