ZipRecruiter

Log In

2

Remote Real Time Analyst Jobs in Texas (NOW HIRING)

Elite REI Teams

Inside Sales Representative

Allen, TX · Remote

$45K/yr

We are looking for a Remote Real Estate Acquisitions Specialist to join our team. In this role, you ... Analyze property details, present competitive offers, and navigate negotiations to create win-win ...

Publishing Concepts

Senior Workforce Analyst

Dallas, TX · Remote

$87K - $115K/yr

Key responsibilities will include real-time monitoring, attendance and scheduling functions ... This position is remote however, the associate must live: in AL, AR, FL, GA, KS, NM, OK, SC, TX, or ...

Dynatron Software

Sr. Data Engineer

Richardson, TX · Remote

$104K - $124K/yr

... power our real-time analytics, AI/ML initiatives, and enterprise reporting. You are a hands-on ... Remote-first environment offering flexibility, autonomy, and trust.

Publishing Concepts

Senior Workforce Analyst

Dallas, TX · On-site +1

$87K - $115K/yr

Key responsibilities will include real-time monitoring, attendance and scheduling functions ... This position is remote however, the associate must live: in AL, AR, FL, GA, KS, NM, OK, SC, TX, or ...

CharterUP

Data Analyst

Austin, TX · On-site +1

$70K - $75K/yr

Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch ... Collaborate with some of the most driven minds in tech, all while working in a remote-first ...

WSOL LLC

Workforce Management Coordinator

Plano, TX · On-site +1

... analysis of current performance (noting recent historical trends) and conduct real-time re ... channel remote agent workforce. * Maintain constant communication with Program Success teams to ...

next page

Showing results 1-20

All JobsReal Time Analyst JobsRemote Real Time Analyst JobsRemote Real Time Analyst Jobs in Texas

Remote Real Time Analyst information

What is the difference between Remote Real Time Analyst vs Remote Workforce Analyst?

AspectRemote Real Time AnalystRemote Workforce Analyst
CredentialsTypically requires a degree in business, analytics, or related field; certifications like Workforce Management (WFM) are commonSimilar credentials; often holds degrees in business, analytics, or operations management; workforce management certifications are also valued
Work EnvironmentPrimarily monitors real-time call center or operational data; works in contact centers or customer service environmentsAnalyzes workforce data to optimize staffing and productivity; works across various industries including retail, healthcare, and finance
Employer & Industry UsageUsed mainly in call centers, customer service, and telecommunication industriesUsed across multiple sectors to improve workforce efficiency and planning

Remote Real Time Analysts focus on monitoring and managing real-time operational data to ensure service levels, while Remote Workforce Analysts analyze workforce data to optimize staffing and productivity. Both roles require similar skills and certifications but serve different strategic functions within organizations.

What does a Remote Real Time Analyst do?

A Remote Real Time Analyst is responsible for monitoring and analyzing workforce data in real time to ensure optimal staffing levels and efficient operations, often in call centers or customer service environments. They track key metrics such as call volume, agent availability, and adherence to schedules, making adjustments to resource allocation as needed. Working remotely, they utilize specialized software and communication tools to provide timely updates and recommendations to management to maintain service level agreements.

What are the key skills and qualifications needed to thrive as a Remote Real Time Analyst, and why are they important?

To thrive as a Remote Real Time Analyst, you need strong analytical abilities, attention to detail, and a background in workforce management or operations, often supported by a relevant degree. Familiarity with workforce management software (like NICE IEX, Genesys, or Verint), advanced Excel skills, and experience with real-time monitoring tools are typically required. Excellent communication, problem-solving, and time management skills help you effectively coordinate with teams and respond quickly to changing conditions. These skills are crucial for maintaining operational efficiency, optimizing resource allocation, and ensuring service level targets are met in a dynamic remote environment.

How does a Remote Real Time Analyst typically collaborate with other teams to ensure optimal workforce management?

As a Remote Real Time Analyst, you'll work closely with operations, workforce planning, and team leaders to monitor live call volumes, agent adherence, and service levels throughout the day. Collaboration often involves providing real-time alerts or recommendations to help maximize productivity and minimize service gaps. You'll use communication tools like instant messaging, dashboards, and reports to keep all stakeholders informed, ensuring quick, data-driven decisions in a fast-paced environment.
What are popular job titles related to Remote Real Time Analyst jobs in Texas? For Remote Real Time Analyst jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Real Time Analyst jobs in Texas look for? The top searched job categories for Remote Real Time Analyst jobs in Texas are:
What cities in Texas are hiring for Remote Real Time Analyst jobs? Cities in Texas with the most Remote Real Time Analyst job openings:
Remote Real Time Analyst jobs near you
Infographic showing various Remote Real Time Analyst job openings in Texas as of July 2026, with employment types broken down into 88% Full Time, 7% Part Time, 1% Temporary, and 4% Contract. Highlights an 82% Physical, 8% Hybrid, and 10% Remote job distribution.

Real Time Specialist Workforce Management

TTEC

Austin, TX • Remote

$19 - $20/hr

Full-time

Posted 5 days ago

TTEC rating

5.7

Company rating: 5.7 out of 10

Based on 199 frontline employees who took The Breakroom Quiz

406th of 488 rated business services

Job description

Real Time Specialist Workforce Management
Apply now Save jobSaved job

Your potential has a place here with TTECs award-winning employment experience. As a Temporary Workforce Management Specialist Real Time working remotely in United states, youll be a part of bringing humanity to business. #experienceTTEC

What Youll be Doing

Have a passion to solve work puzzles in real time? Are you looking for an opportunity to experience something new each day? In this role, you'll bring your creativity and individuality to ensure staffing needs are coordinated and proper adjustments are made in daily programs to meet clients needs. Youll analyze and compare staffing daily headcount to total headcount, how many people are necessary for each hour, and make recommendations on how to staff the total program.

Youll report to the Workforce Manager. Youll impact the business, the teams you support, and the various departments that you partner with on a consistent basis through your analysis and recommendations.

During a Typical Day, Youll

  • Pinpoint areas for improvement through monitoring call volumes and analyzing staffing needs to adjust the program for success
  • Use your knowledge and understanding of client needs to analyze and prepare staffing reports with new information
  • Forecast staffing and recommend headcounts on a day-to-day, short-term basis
  • Bring your time management and organizational skills to manage multiple, complex, ongoing tasks

What You Bring to the Role

  • 6 months or more data analysis experience
  • High school diploma or equivalent
  • Solution-oriented mindset
  • Understanding, interpreting, and manipulating data for reporting
  • Computer experience

What You Can Expect

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • And yes... a great compensation package

The anticipated range is $19-20. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

#LI-Remote

Location/Division Austin, Texas, Remote Job Requisition 045Y2 Work From Home Yes
Apply now Save jobSaved job

What TTEC employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply