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Remote Real Time Analyst Jobs in Ohio (NOW HIRING)

RR Donnelley

eBilling Analyst - Remote

Columbus, OH · On-site +1

$18.99 - $26.59/hr

Multi-task, use time efficiently and perform professionally and at a high level under tight ... Remote RRD is an Equal Opportunity Employer, including disability/veterans At RRD, we value ...

New

DPDHL

Financial Analyst

Westerville, OH · On-site +1

$55K - $90K/yr

Review and approve remote sites month-end close * Assist with the development of monthly forecasts ... Liaison with Purchasing, Real Estate, Contract Administration and Operating teams to ensure that ...

DPDHL

Financial Analyst

Westerville, OH · On-site +1

$55K - $90K/yr

Review and approve remote sites month-end close * Assist with the development of monthly forecasts ... Liaison with Purchasing, Real Estate, Contract Administration and Operating teams to ensure that ...

Cohere

$105K - $130K/yr

We build cutting-edge foundation AI models and end-to-end products that are designed to solve real ... Remote US Compensation: Cohere is committed to fair and transparent pay practices. The salary range ...

GRVTY

Senior Scientist

Dayton, OH · On-site +1

$88K - $121K/yr

Conduct multi-platform remote sensing analytics across varied sensors, collection geometries, and ... Respond to real-time EO/IR analysis requests and adapt quickly to evolving mission priorities.

Huntington

CRE Credit Analyst

Cleveland, OH · On-site +1

Description Summary: Our Commercial Real Estate Group has an excellent entry level position ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

CRE Credit Analyst

Akron, OH · On-site +1

Description Summary: Our Commercial Real Estate Group has an excellent entry level position ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

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Remote Real Time Analyst information

What is the difference between Remote Real Time Analyst vs Remote Workforce Analyst?

AspectRemote Real Time AnalystRemote Workforce Analyst
CredentialsTypically requires a degree in business, analytics, or related field; certifications like Workforce Management (WFM) are commonSimilar credentials; often holds degrees in business, analytics, or operations management; workforce management certifications are also valued
Work EnvironmentPrimarily monitors real-time call center or operational data; works in contact centers or customer service environmentsAnalyzes workforce data to optimize staffing and productivity; works across various industries including retail, healthcare, and finance
Employer & Industry UsageUsed mainly in call centers, customer service, and telecommunication industriesUsed across multiple sectors to improve workforce efficiency and planning

Remote Real Time Analysts focus on monitoring and managing real-time operational data to ensure service levels, while Remote Workforce Analysts analyze workforce data to optimize staffing and productivity. Both roles require similar skills and certifications but serve different strategic functions within organizations.

What does a remote real time analyst do?

A Remote Real Time Analyst is responsible for monitoring and analyzing workforce data in real time to ensure optimal staffing levels and efficient operations, often in call centers or customer service environments. They track key metrics such as call volume, agent availability, and adherence to schedules, making adjustments to resource allocation as needed. Working remotely, they utilize specialized software and communication tools to provide timely updates and recommendations to management to maintain service level agreements.

What are the key skills and qualifications needed to thrive as a remote real time analyst?

To thrive as a Remote Real Time Analyst, you need strong analytical abilities, attention to detail, and a background in workforce management or operations, often supported by a relevant degree. Familiarity with workforce management software (like NICE IEX, Genesys, or Verint), advanced Excel skills, and experience with real-time monitoring tools are typically required. Excellent communication, problem-solving, and time management skills help you effectively coordinate with teams and respond quickly to changing conditions. These skills are crucial for maintaining operational efficiency, optimizing resource allocation, and ensuring service level targets are met in a dynamic remote environment.

How does a remote real time analyst typically collaborate with other teams to ensure optimal workforce management?

As a Remote Real Time Analyst, you'll work closely with operations, workforce planning, and team leaders to monitor live call volumes, agent adherence, and service levels throughout the day. Collaboration often involves providing real-time alerts or recommendations to help maximize productivity and minimize service gaps. You'll use communication tools like instant messaging, dashboards, and reports to keep all stakeholders informed, ensuring quick, data-driven decisions in a fast-paced environment.
What are popular job titles related to Remote Real Time Analyst jobs in Ohio? For Remote Real Time Analyst jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Real Time Analyst jobs in Ohio look for? The top searched job categories for Remote Real Time Analyst jobs in Ohio are:
What cities in Ohio are hiring for Remote Real Time Analyst jobs? Cities in Ohio with the most Remote Real Time Analyst job openings:
Remote Real Time Analyst jobs near you
Infographic showing various Remote Real Time Analyst job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 2% In-person, and 98% Remote job distribution.

eBilling Analyst - Remote

RR Donnelley

Columbus, OH • On-site, Remote

$18.99 - $26.59/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Company Description
RRD provides marketing, packaging, print, and business services to the world's most respected brands. The company's proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.
Job Description
Shift: Monday-Friday, 8am to 5pm or 9am -6pm EST
The E-Billing Analyst will be responsible for all aspects of invoice submissions via various e-billing platforms and resolving e-billing issues for the law firm's e-billed clients. Excellent communication and a high level of professional service to management, attorneys and other staff is required to succeed in this role. Must have a high level of customer service, professionalism, and interpersonal skills. The role requires various interactions with all levels of management, amid a fast-paced, deadline driven environment.
(* denotes an "essential function")
  • *Work directly with the client's E-billing Manager on any ad-hoc e-bill related management/client requests
  • *Responsible for the submission of electronic invoices and accruals to clients on monthly basis, overseeing the transition of clients to e-billing, and providing follow-up support to attorneys, and clients in all aspects related to electronic billing
  • *Handle heavy volume of highly complex e-submission assignments for key corporate clients; ensure all client guidelines, internal protocol, and firm's guidelines are followed during submission process
  • *Act as liaison between billing attorney/secretarial staff, and clients' staff assigned to electronic billing by providing expert level subject matter support
  • *Liaise with billing attorney/secretary, and client representatives in the resubmission of invoices; ensure corrective action is in place for future submissions
  • *Populate, maintain, and update data for assigned clients in the billing system and clients' external web applications; ensure all relevant information is updated and correlated in the firm's billing system
  • *Work collaboratively with department's supervisor to support e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, status reports, and matter profiles in various sub-systems
  • Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and rejected invoices

Qualifications
  • Associate degree or advanced degree preferred with concentration in Business, Accounting, or Finance. Commensurate experience may be considered in lieu of education, based upon candidate's overall employment history
  • 1+ years of e-billing experience within a corporate law department or law firm.
  • Knowledge of legal billing and Middleware systems a plus (i.e., Legal Exchange, Ty Metrix 360, Legal-X, Serengeti/Legal Tracker)
  • Proven knowledge and experience with BillBlast.
  • Knowledge of various Legal Electronic Data Exchange Standard (LEDES) billing formats is a plus.
  • Proficiency with Windows-based software and Microsoft Applications such as Excel, Word and Outlook, and ability to create, edit, and present complex data, analyses, and ad hoc reports.
  • Strong reading comprehension, analytical and problem-solving skills.
  • Multi-task, use time efficiently and perform professionally and at a high level under tight deadlines and in a fast-paced, ever-changing work environment, and successfully prioritize and adapt to changing demands.
  • Able to influence/steer at a senior and executive level within and outside client groups

Additional Information
The pay range for this role at the noted RRD location is $18.99/hour to $26.59/hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
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RRD is an Equal Opportunity Employer, including disability/veterans
At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

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