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Remote Quantum Fiber Customer Service Jobs in Raleigh, NC

Orkin

Customer Service Agent_Seasonal

Raleigh, NC · Remote

We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends ...

TEKsystems

Email Customer Service Reps

Raleigh, NC · Remote

$16/hr

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada ... remote position. Application Deadline This position is anticipated to close on Aug 19, 2026. About ...

New

Ting Internet

Fiber Sales Representative

Fuquay Varina, NC · Remote

$67K/yr

... service, and help them upgrade their home internet experience. In this role, you'll: * Build relationships with homeowners in your assigned territory * Educate customers on the benefits of Ting Fiber ...

Tucows Inc.

Fiber Sales Representative

Raleigh, NC · Remote

$67K/yr

... service, and help them upgrade their home internet experience. In this role, you'll: * Build relationships with homeowners in your assigned territory * Educate customers on the benefits of Ting Fiber ...

Tucows Inc.

Fiber Sales Representative

Fuquay Varina, NC · Remote

$67K/yr

... service, and help them upgrade their home internet experience. In this role, you'll: * Build relationships with homeowners in your assigned territory * Educate customers on the benefits of Ting Fiber ...

Tucows

Fiber Sales Representative

Raleigh, NC · Remote

$67K/yr

... service, and help them upgrade their home internet experience. In this role, you'll: * Build relationships with homeowners in your assigned territory * Educate customers on the benefits of Ting Fiber ...

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All JobsQuantum Fiber Customer Service JobsRemote Quantum Fiber Customer Service JobsRemote Quantum Fiber Customer Service Jobs in Raleigh, NC

Remote Quantum Fiber Customer Service information

See Raleigh, NC salary details

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How much do remote quantum fiber customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote quantum fiber customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Quantum Fiber Customer Service representative?

To thrive as a Remote Quantum Fiber Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic troubleshooting tools is typically required. Patience, active listening, and empathy are crucial soft skills for effectively handling customer inquiries and resolving issues remotely. These skills ensure efficient service delivery, high customer satisfaction, and effective resolution of technical or account-related problems.

What are some common challenges faced by Remote Quantum Fiber Customer Service representatives, and how can they be managed effectively?

Remote Quantum Fiber Customer Service representatives often face challenges such as troubleshooting technical issues without being physically present, managing high call volumes, and adapting to rapidly changing product updates. To manage these effectively, representatives rely on comprehensive training, robust knowledge bases, and clear communication tools to guide customers step-by-step. Staying proactive with ongoing learning and collaborating closely with technical support teams also helps ensure that customer inquiries are resolved efficiently and accurately, even from a remote setting.

What is the difference between Remote Quantum Fiber Customer Service vs Remote Quantum Fiber Technical Support?

AspectRemote Quantum Fiber Customer ServiceRemote Quantum Fiber Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge of networking and fiber optics
Work EnvironmentCustomer service centers or remote from homeRemote technical troubleshooting environment
Employer & Industry UsageTelecommunications providers, customer support teamsTechnical support teams within telecom companies
Common Search & ComparisonFocuses on customer interactions and service inquiriesFocuses on resolving technical issues and network troubleshooting

Remote Quantum Fiber Customer Service primarily handles customer inquiries, billing, and service requests, while Remote Quantum Fiber Technical Support focuses on diagnosing and resolving technical network issues. Both roles are essential in the telecommunications industry but differ in their technical requirements and daily tasks.

How to get hired for remote quantum fiber customer service?

To get hired as a remote quantum fiber customer service representative, candidates should have strong communication skills, basic technical knowledge of fiber internet services, and experience with customer support tools. Employers often look for prior customer service experience and the ability to work independently in a remote environment. Certifications related to networking or customer service can also enhance your application.

What is a Remote Quantum Fiber Customer Service representative?

A Remote Quantum Fiber Customer Service representative is a professional who assists customers with inquiries, troubleshooting, and support related to Quantum Fiber internet services, all while working from a remote location. Their responsibilities typically include answering customer calls or chats, resolving billing or technical issues, and providing information about Quantum Fiber products and services. They use digital tools and communication platforms to ensure customers receive timely, helpful assistance without visiting a physical office.
What are popular job titles related to Remote Quantum Fiber Customer Service jobs in Raleigh, NC? For Remote Quantum Fiber Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Quantum Fiber Customer Service jobs in Raleigh, NC look for? The top searched job categories for Remote Quantum Fiber Customer Service jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Quantum Fiber Customer Service jobs? Cities near Raleigh, NC with the most Remote Quantum Fiber Customer Service job openings:
Remote Quantum Fiber Customer Service jobs near you

Virtual Travel Customer Service

Genovaire Travel Group

Raleigh, NC • Remote

$14.50 - $18.50/hr

Full-time

Posted 11 days ago

Job description

We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared.

Key Responsibilities

  • Provide assistance through email, chat, and phone communication

  • Help with itinerary changes, updates, and general travel questions

  • Provide destination and travel guideline information

  • Follow up with travelers before departure

  • Resolve concerns while maintaining a positive customer experience

Ideal Candidate

  • Friendly and professional communication style

  • Customer support experience preferred

  • Reliable and organized

  • Comfortable using online tools and learning new systems

  • Interest in travel and client satisfaction

What We Offer

  • Remote work flexibility

  • Training provided

  • Ongoing team support

  • Professional development opportunities

  • Access to travel-related perks

Apply