Indianapolis, IN · Remote
$25 - $26/hr
Fully Remote Job Summary: * Samples calls, compiles, and analyzes data to determine compliance with ... quality control. * Provides regularly scheduled coaching and feedback to Customer Service ...
New
Indianapolis, IN · Remote
$25 - $26/hr
Fully Remote Job Summary: * Samples calls, compiles, and analyzes data to determine compliance with ... quality control. * Provides regularly scheduled coaching and feedback to Customer Service ...
New
This is a remote opportunity where you'll work directly with individuals who have requested help understanding their financial protection options. No cold outreach. If you're someone who is ...
This is a remote opportunity where you'll work directly with individuals who have requested help understanding their financial protection options. No cold outreach. If you're someone who is ...
Remote work * Clear path to leadership Who This is For * Competitive individuals * Self-starters * People willing to be coached Not For Those looking for guaranteed hourly pay or minimal effort. *All ...
Remote work * Clear path to leadership Who This is For * Competitive individuals * Self-starters * People willing to be coached Not For Those looking for guaranteed hourly pay or minimal effort. *All ...
Remote work * Clear path to leadership Who This is For * Competitive individuals * Self-starters * People willing to be coached Not For Those looking for guaranteed hourly pay or minimal effort. *All ...
Remote work * Clear path to leadership Who This is For * Competitive individuals * Self-starters * People willing to be coached Not For Those looking for guaranteed hourly pay or minimal effort. *All ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
If you're putting in full effort but still earning the same paycheck every week... that's a problem. This opportunity removes the ceiling. You'll work with clients who have already expressed interest ...
If you're putting in full effort but still earning the same paycheck every week... that's a problem. This opportunity removes the ceiling. You'll work with clients who have already expressed interest ...
If you're putting in full effort but still earning the same paycheck every week... that's a problem. This opportunity removes the ceiling. You'll work with clients who have already expressed interest ...
If you're putting in full effort but still earning the same paycheck every week... that's a problem. This opportunity removes the ceiling. You'll work with clients who have already expressed interest ...
If you're putting in full effort but still earning the same paycheck every week... that's a problem. This opportunity removes the ceiling. You'll work with clients who have already expressed interest ...
If you're putting in full effort but still earning the same paycheck every week... that's a problem. This opportunity removes the ceiling. You'll work with clients who have already expressed interest ...
Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can ...
Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can ...
A Remote Quality Control job involves monitoring and ensuring the quality of products, services, or processes from a remote location. Responsibilities may include reviewing data, conducting virtual inspections, analyzing compliance with standards, and providing feedback for improvements. These roles are common in industries like manufacturing, software development, customer service, and healthcare. Strong attention to detail, analytical skills, and familiarity with industry-specific quality standards are essential. Remote tools and digital communication are used to collaborate with teams and document findings.
A typical workday in a Remote Quality Control role involves conducting inspections or audits of products, processes, or data through digital platforms, reviewing documentation, and identifying areas for improvement based on established quality standards. You can expect to interact frequently with team members via email, video calls, or project management tools to discuss findings or resolve issues. While most tasks are completed independently, collaboration and timely reporting are key parts of the workflow. Depending on the company or industry, there may also be opportunities to contribute to process improvement initiatives and participate in ongoing training or professional development. Remote Quality Control positions offer a blend of structured routines and collaboration, allowing for a flexible and engaging work environment.
Excelling in a Remote Quality Control role requires a strong attention to detail, analytical skills, and experience with quality assurance processes or relevant industry standards. Familiarity with digital QA tools, databases, reporting systems, and certifications such as Six Sigma or ISO 9001 are often valuable. Excellent communication, time management, and self-motivation are important soft skills for collaborating across virtual teams and maintaining productivity while working independently. These abilities ensure consistent product or service quality, clear documentation, and effective remote teamwork—critical to success in remote quality control positions.
Indianapolis, IN • Remote
$25 - $26/hr
Full-time
Posted 2 days ago
Job Title:
QC Specialist Customer ServiceNumber of Positions:
1Location:
Indianapolis, INLocation Specifics:
Fully RemoteJob Summary:
Samples calls, compiles, and analyzes data to determine compliance with quality, production, and performance standards and develops, prepares, maintains, and distributes reports for productivity and quality control.
Provides regularly scheduled coaching and feedback to Customer Service Representatives regarding quality and compliance for the reviewed calls.
Identifies, analyzes, and recommends process and/or operational improvements to enhance compliance and quality of customer interactions.
Partners with trainers, supervisors, and Customer Service management on training initiatives of the Customer Service department.
Verifies that department documentation is current and supports quality guidelines.
Perform other related assigned duties as assigned.
Minimum Requirements:
Position requires an associate's degree, technical, vocational, or business school with coursework in business administration and two years' work experience in a customer service environment. Will accept any suitable combination of education, training, or experience.
Advanced knowledge of word processing and spreadsheets; ability to identify weaknesses in process changes that may affect quality; resolve complex problems and uses latitude for independent judgment; effective verbal and written communication skills and organizational skills; ability to collaborate effectively; ability to handle multiple projects and deadlines; recommends improvements to increase quality and efficiency. Experience with monitoring calls and providing feedback preferred.
Pay Rate: $25-$26/hour
The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.
Sourced by ZipRecruiter
Insurance services
201 - 500 Employees
Indianapolis, IN, US
2007
