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Remote Quality Call Monitoring Jobs in Utah (NOW HIRING)

Zions Bancorporation

Systems Engineer --Remote

Midvale, UT · On-site +1

$146K - $170K/yr

Troubleshoots systems to increase quality of systems. * Identifies, investigates and proposes ... Monitors server performance to maintain consistent up time. Provides technical expertise where ...

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Utilize multiple monitors and technology platforms to efficiently manage customer interactions ... Participate in training, coaching, and quality assurance initiatives. Support departmental goals ...

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Utilize multiple monitors and technology platforms to efficiently manage customer interactions ... Participate in training, coaching, and quality assurance initiatives. Support departmental goals ...

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Systems Engineer --Remote

Zions Bancorporation

Midvale, UT • On-site, Remote

$146K - $170K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Zions Bancorporation rating

8.2

Company rating: 8.2 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

51st of 170 rated banks

Job description

Zions is seeking a NonStop Systems Engineer that will provide operational support for TREO's HPE-NonStop compute platform. This is a highly converged, fault-tolerant system on which we host our critical ATM and card processing system, Base24. The individual will support the full technology stack for this platform; including operating system, data stores, utilities, capacity, monitoring, automation, deployments, replication, etc.
Responsibilities
  • Analyzes and designs technical solutions to address business needs.
  • Troubleshoots systems to increase quality of systems.
  • Identifies, investigates and proposes solutions to technical problems.
  • Develops, tests, and modifies software to improve efficiency of internal operating systems.
  • Provides technical support for issues surrounding software/hardware failures and the like.
  • Monitors server performance to maintain consistent up time. Provides technical expertise where required within Information Technology Projects.
  • Prepares and maintains necessary documentation.
  • Highest level may function as a lead.
  • Other duties as assigned.

Qualifications
  • Requires a Bachelors in computer science, information systems or other related field
  • 6+ years programming, systems analysis or other directly related experience. A combination of education and experience may meet qualifications.
  • Employs advanced knowledge as a generalist or specialist of programming and systems analysis and related applications.
  • Requires strong analytical, organizational and problem solving skills.
  • Strong communication skills, both verbal and written.
  • Requires strong interpersonal skills with the ability to work with both management and staff employees.
  • Must be able to meet deadlines.
  • Ability to set and maintain high quality work standards.
  • Ability to lead a group.
  • Frequently contributes to the development of new theories and methods.

Location:
This position can be located 100% remote within the United States or located at the new Zions Technology Center in Midvale, UT.
Pay Range: $146,000 - $170,000 (Based upon relatable skills/experience)
Benefits:
  • Medical, Dental and Vision Insurance - START DAY ONE!
  • Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
  • Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
  • Paid Training, XX days of Paid Time Off (PTO) and 11 Paid Federal Holidays
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
  • Mental health benefits including coaching and therapy sessions
  • Tuition Reimbursement for qualifying employees
  • Employee Ambassador preferred banking products

Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.

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