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Remote Quality Analyst Jobs (NOW HIRING)

Firstsource

Bilingual Quality Analyst

$20.73/hr

Remote Pay Rate: $20.73/hr. bilingual Job Type: Full-time Temporary Schedule: 40 hour work week ... Performs daily quality audits of the call center and/or operations personnel including monitoring ...

Ova Technologies

Voice AI Quality Analyst

Job Role 1: Voice AI Quality Analyst Job Summary EchoMind is seeking a Voice AI Quality Analyst to evaluate, test, and improve speech recognition and recitation accuracy across our AI-driven voice ...

Modea

Quality Analyst II

Roanoke, VA · On-site +1

The Quality Analyst II at Modea is a consultant and investigative specialist responsible for ... This allows employees to choose a fully-office, fully-remote, or hybrid work experience. Employees ...

Dane Street, LLC

Legal Quality Analyst

JOB SUMMARY The Legal Quality Analyst is responsible for managing the various aspects of the ... Apple equipment and a media stipend are provided for remote workspace. ABOUT DANE STREET: A fast ...

Modea

Quality Analyst II

Roanoke, VA · Remote

The Quality Analyst II at Modea is a consultant and investigative specialist responsible for ... This allows employees to choose a fully-office, fully-remote, or hybrid work experience. Employees ...

Quartz

Senior Quality Analyst

Madison, WI · Remote

$66K - $83K/yr

As a Senior Quality Analyst , you'll play a critical role in protecting operational excellence, ensuring regulatory compliance, and driving continuous improvement across the organization. This is an ...

Ryde Technologies, LLC

Q/A Analyst

Phoenix, AZ · Remote

Quality Analyst (Manual & Automation) Overview We are seeking a detail-oriented Quality Analyst to ... Remote work environment * Standard business hours, with occasional extended hours or weekends based ...

Tranzeal Incorporated

Quality Analyst III

The Quality Analyst III will lead the technical strategy for performance testing in a cloud-native environment, focusing on system optimization and team leadership. Responsibilities : • Define and ...

Quartz Health Solutions

Senior Quality Analyst

Madison, WI · Remote

$66K - $83K/yr

As a Senior Quality Analyst , you'll play a critical role in protecting operational excellence, ensuring regulatory compliance, and driving continuous improvement across the organization. This is an ...

Dewberry

Geospatial Quality Analyst

Fairfax, VA · On-site +1

Dewberry is currently seeking a Quality Analyst to support operations within our Geospatial ... Bachelor's degree in Geography, GIS, or related field * 5+ years of experience in the GIS/Remote ...

Dewberry

Geospatial Quality Analyst

Tampa, FL · On-site +1

Dewberry is currently seeking a Quality Analyst to support operations within our Geospatial ... Bachelor's degree in Geography, GIS, or related field * 5+ years of experience in the GIS/Remote ...

IQVIA

Senior Data Quality Analyst

Burlington, MA · On-site +1

Position Summary As a Senior Data Quality Analyst at Cedar Gate Technologies, an IQVIA business ... Job Location Burlington, MA (Boston) Work Arrangement Hybrid (3 days in office, 2 remote) Roles ...

Contexture

Senior Quality Analyst

Phoenix, AZ · On-site +1

$6.9K - $8.0K/mo

The Senior Quality Analyst is a member of an Agile team and works directly with other agile teams and cross functional roles to understand project features, review technical designs, and implement ...

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How much do remote quality analyst jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote quality analyst in the United States is $32.41, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $37.02 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote quality analysts, and how can they be addressed?

Remote Quality Analysts may face challenges such as maintaining effective communication with development teams, managing time zones, and staying updated on project progress when working independently. To overcome these, it's important to establish clear communication channels, participate in regular virtual meetings, and use project management tools to track workflows and issues. Building strong relationships with team members, proactively seeking updates, and organizing your workday for maximum productivity also contribute to overcoming remote work challenges. By staying organized and connected, Remote Quality Analysts can effectively uphold quality standards and contribute meaningfully to their teams.

What are the key skills and qualifications needed to thrive as a remote quality analyst?

To thrive as a Remote Quality Analyst, you need strong analytical skills, attention to detail, and a background in quality assurance or a related field, often supported by a relevant degree. Familiarity with QA software tools, such as JIRA, Selenium, or Quality Center, and certifications like ISTQB or Six Sigma are highly beneficial. Excellent communication, time management, and self-motivation are key soft skills for collaborating and delivering results in a remote environment. These skills ensure efficient identification of issues, consistent process improvement, and seamless remote collaboration to meet quality standards.

What is a remote quality analyst?

A Remote Quality Analyst is responsible for evaluating and ensuring the quality of products, services, or processes while working from a remote location. They analyze data, identify defects or areas for improvement, and collaborate with teams to implement quality standards. This role often involves testing software, reviewing customer interactions, or assessing business operations to maintain compliance and efficiency. Remote Quality Analysts use various tools to track and report issues, ensuring that final products or services meet company and industry standards. Effective communication, attention to detail, and analytical skills are essential for success in this role.

More about Remote Quality Analyst jobs
What cities are hiring for Remote Quality Analyst jobs? Cities with the most Remote Quality Analyst job openings:
What are the most commonly searched types of Quality Analyst jobs? The most popular types of Quality Analyst jobs are:
What states have the most Remote Quality Analyst jobs? States with the most job openings for Remote Quality Analyst jobs include:
What job categories do people searching Remote Quality Analyst jobs look for? The top searched job categories for Remote Quality Analyst jobs are:
Remote Quality Analyst jobs near you
Infographic showing various Remote Quality Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $67,422 per year, or $32.4 per hour.

Bilingual Quality Analyst

Firstsource

Remote

$20.73/hr

Full-time

Posted 19 days ago

Firstsource rating

6.7

Company rating: 6.7 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

24th of 71 rated call and contact centers

Job description

Location: Remote
Pay Rate: $20.73/hr. bilingual
Job Type: Full-time Temporary
Schedule: 40 hour work week scheduled between Monday-Friday 7am-8pm CST, Saturday 8am-3pm CST & Sunday 10 AM-3 PM Central
Position Overview
Conducts full scope of activities required to deliver new employee orientation and on-going training for call center personnel. On-going training classes include soft skills training (leadership, communication, stress management, etc.), supervisor training, process training and product training. Audience is comprised of employees and supervisors.
Key Responsibilities
  • Performs daily quality audits of the call center and/or operations personnel including monitoring of inbound and/or outbound telephone calls and other correspondence.
  • Conducts audits of the production activities of assigned group, e.g., proof payment claims, credit returns, debit returns, rejects, etc.
  • Provides accurate and timely quality monitoring reports on quality issues, performance measures and/or call center representatives. Provides feedback to managers regarding areas for improvement and recommends educational opportunities for staff. May provide feedback directly to staff as required.
  • Monitors audit schedule to ensure compliance to the quality audit plan.
  • Recommend policy and procedure changes or quality audit plan updates based on quality monitoring trends.
  • Assists in the evaluation of quality audit disputes.
  • Assists training specialists with updates to manuals and other job aids and may assist with training as necessary.
  • Consults with senior peers and/or management on non-complex projects to learn through experience.
  • Other related duties assigned as needed.

Required Qualifications
  • High school diploma or equivalent
  • Fluent in both English and Spanish (verbal and written communication)
  • Previous call center experience required
  • Knowledge of quality concepts, terminology, and objectives
  • Knowledge of MS Office, e.g., Word, Excel and Access required
  • Thorough knowledge of the various call center areas and daily duties of personnel within the groups being audited
  • Proficiency in the online tools required for the position being audited
  • Excellent verbal and written communication skills
  • Excellent customer service, problem solving, organizational, and multi-tasking skills
  • Strong analytical skills and the ability to see trends and patterns in data
  • Ability to work both independently and in a team environment

Preferred Qualifications
  • Previous experience in banking, financial services, or customer support environments.

Firstsource is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace. Firstsource participates in E-Verify and we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's I-9 to confirm work authorization.
It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.

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