Manages inbound calls as directed by the program-approved FAQs * Triage patients to internal or ... Remote work eligibility is subject to all work from home criteria met and based on business need ...
Manages inbound calls as directed by the program-approved FAQs * Triage patients to internal or ... Remote work eligibility is subject to all work from home criteria met and based on business need ...
Executive Case Manager (Remote)
Orlando, FL · On-site +1
Manages inbound calls as directed by the program-approved FAQs * Triage patients to internal or ... Remote work eligibility is subject to all work from home criteria met and based on business need ...
Executive Case Manager (Remote)
Orlando, FL · On-site +1
Manages inbound calls as directed by the program-approved FAQs * Triage patients to internal or ... Remote work eligibility is subject to all work from home criteria met and based on business need ...
Key Responsibilities: - Manage and maintain executive calendars, scheduling appointments and ... programs - Ability to work independently and prioritize tasks effectively - High level of ...
Key Responsibilities: - Manage and maintain executive calendars, scheduling appointments and ... programs - Ability to work independently and prioritize tasks effectively - High level of ...
Remote Insurance Agent
Orlando, FL · Remote
$80K - $150K/yr
Comfortable working remotely and managing a flexible schedule. * Sales, leadership, or customer ... Benefits package including health, dental, vision, and life insurance, plus a referral program.
Quick apply
Remote Insurance Agent
Orlando, FL · Remote
$80K - $150K/yr
Comfortable working remotely and managing a flexible schedule. * Sales, leadership, or customer ... Benefits package including health, dental, vision, and life insurance, plus a referral program.
Remote Customer Support Associate
Orlando, FL · Remote
$16.25 - $22.50/hr
Ability to work independently while managing priorities effectively *Previous experience in ... Professional development opportunities and access to training programs *Collaborative and ...
Remote Customer Support Associate
Orlando, FL · Remote
$16.25 - $22.50/hr
Ability to work independently while managing priorities effectively *Previous experience in ... Professional development opportunities and access to training programs *Collaborative and ...
Remote Customer Support Associate
Orlando, FL · Remote
$16.25 - $22.50/hr
Ability to work independently while managing priorities effectively *Previous experience in ... Professional development opportunities and access to training programs *Collaborative and ...
Remote Customer Support Associate
Orlando, FL · Remote
$16.25 - $22.50/hr
Ability to work independently while managing priorities effectively *Previous experience in ... Professional development opportunities and access to training programs *Collaborative and ...
We are seeking a Regional Sales Manager to drive revenue and channel growth across the Southeast ... Retirement Planning: 401(k) program with a competitive company match. * Work-Life Balance: Generous ...
Quick apply
We are seeking a Regional Sales Manager to drive revenue and channel growth across the Southeast ... Retirement Planning: 401(k) program with a competitive company match. * Work-Life Balance: Generous ...
We are seeking a Regional Sales Manager to drive revenue and channel growth across the Southeast ... Retirement Planning: 401(k) program with a competitive company match. * Work-Life Balance: Generous ...
We are seeking a Regional Sales Manager to drive revenue and channel growth across the Southeast ... Retirement Planning: 401(k) program with a competitive company match. * Work-Life Balance: Generous ...
We are seeking a Regional Sales Manager to drive revenue and channel growth across the Southeast ... Retirement Planning: 401(k) program with a competitive company match. * Work-Life Balance: Generous ...
We are seeking a Regional Sales Manager to drive revenue and channel growth across the Southeast ... Retirement Planning: 401(k) program with a competitive company match. * Work-Life Balance: Generous ...
Remote Sales Representative
Bay Lake, FL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Quick apply
Remote Sales Representative
Bay Lake, FL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Remote Sales Specialist
Leesburg, FL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Quick apply
Remote Sales Specialist
Leesburg, FL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Remote Sales Representative
Oakland, FL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Quick apply
Remote Sales Representative
Oakland, FL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Remote Sales Representative
Union Park, FL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Quick apply
Remote Sales Representative
Union Park, FL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Remote Benefits Advisor
Clermont, FL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Quick apply
Remote Benefits Advisor
Clermont, FL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Remote Sales Representative
Loughman, FL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Quick apply
Remote Sales Representative
Loughman, FL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Sales Coordinator Remote
Winter Garden, FL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Quick apply
Sales Coordinator Remote
Winter Garden, FL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Sales Coordinator Remote
Lake Mary, FL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Quick apply
Sales Coordinator Remote
Lake Mary, FL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Remote Sales Specialist
Altamonte Springs, FL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Quick apply
Remote Sales Specialist
Altamonte Springs, FL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Sales Coordinator Remote
Orlando, FL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Quick apply
Sales Coordinator Remote
Orlando, FL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Sales Coordinator Remote
Kissimmee, FL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Quick apply
Sales Coordinator Remote
Kissimmee, FL · Remote
$69K/yr
Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Remote Program Manager information
See Windermere, FL salary details
$34.3K - $43.9K
5% of jobs
$43.9K - $53.4K
6% of jobs
$53.4K - $63K
9% of jobs
$69K is the 25th percentile. Wages below this are outliers.
$63K - $72.6K
6% of jobs
$72.6K - $82.2K
5% of jobs
$82.2K - $91.8K
6% of jobs
$91.8K - $101.4K
5% of jobs
The median wage is $103.2K / yr.
$101.4K - $111K
31% of jobs
$111.3K is the 75th percentile. Wages above this are outliers.
$111K - $120.5K
7% of jobs
$120.5K - $130.1K
15% of jobs
$130.1K - $139.7K
3% of jobs
$34.3K
$95.6K
$139.7K
How much do remote program manager jobs pay per year?
How do Remote Program Managers effectively coordinate cross-functional teams in a virtual environment?
What Does a Remote Program Manager Do?
A remote program manager works for a client or an organization to manage a program or special project. This position is similar to any other program or project manager position, except that you work from home. You plan and coordinate with the project team to ensure that the program stays on schedule and within the budget. Common responsibilities include monitoring project progress and coordinating with the different team members and departments involved in the project. Your other duties may include solving any problems that might occur over a program’s life cycle and communicating with any outside stakeholders or supervisors.
What are the key skills and qualifications needed to thrive as a Remote Program Manager, and why are they important?
What is a Remote Program Manager?
What is the difference between Remote Program Manager vs Remote Project Manager?
| Aspect | Remote Program Manager | Remote Project Manager |
|---|---|---|
| Responsibilities | Oversees multiple projects, aligns them with strategic goals, manages stakeholders | Manages individual projects, ensures timely delivery, handles project scope and resources |
| Credentials | Typically requires PMP, PgMP, or similar certifications | Often requires PMP or CAPM certification |
| Work Environment | Coordinates across multiple teams and projects remotely | Focuses on specific projects, often remote or hybrid |
| Industry Usage | Common in large organizations, tech, and consulting firms | Widely used across industries for project execution |
Remote Program Managers focus on overseeing multiple projects and aligning them with strategic objectives, requiring broader skills and certifications. Remote Project Managers handle individual projects, emphasizing delivery and scope management. Both roles are vital in remote work environments, but their scope and responsibilities differ significantly.

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 21 days ago
Job description
A typical day in this role will include ownership of your patient journey from initiation to closure by using your critical thinking skills and your knowledge of the program and industry rules and standards. This includes completing benefit investigations, tracking prior authorizations / denial appeals, and assisting patients or other callers/stakeholders through resolution (via email, inbound/outbound calls and using our patented technology, Lynk). This role requires a strong understanding of pharmacy and medical billing and coding, excellent communication skills, and the ability to navigate complex reimbursement processes.
The Executive Case Manager provides expertise on insurance coverage and common access and reimbursement challenges affecting patients, healthcare providers and clients. The Executive Case Manager responsibilities include education on the access and reimbursement support tools available from PharmaCord and participating program, advising HCPs and/or patients and caregivers on the benefits and program eligibility for a specific patient, and educating HCP offices on Payor processes and procedures.
- Relationship Management
- Builds trusted relationships with patients, prescribers, and appropriate client stakeholders regarding reimbursement inquiries and challenges through proactive communication, timely and accurate execution of deliverables and demonstrated relentless passion for helping patients.
- Manages all relationships in a manner that adheres to all relevant laws, regulations, program-specific operating procedures and industry standards related to access and affordability, including HIPAA and insurance guidelines.
- Managed through call/contact center structure, this role supports inbound and outbound calls to patients, caregivers, specialty pharmacies and healthcare professionals.
- Performs post Benefits Investigation calls to patients and/or physicians explaining coverage options and next steps in the access journey.
- Manages all client inquiries as appropriate, such as case specific statuses.
- Manages HCP inquiries, as applicable, pursuant to business rules.
- All communications with the client’s field teams will remain compliant and adhere to ways of working protocols outlined between PharmaCord and the client teams. Inbound Call Management
- Manages inbound calls as directed by the program-approved FAQs
- Triage patients to internal or external resources as appropriate.
- Personalized Case Management
- Provides personalized case management to patients and HCPs including outbound communication to HCPs, specialty pharmacies and patients to communicate benefit coverage and/or appropriately help drive next steps in obtaining coverage and/or access to prescribed medicine. All communications for case management will follow the guidelines set forth for the program and only provide information publicly available and/or outlined in the patient insert.
- Leverages electronic tools to identify benefits and payer coverage; completes manual benefit investigation as needed.
- Identifies and communicates patient’s plan benefit coverage including the need for prior authorization, appeal, tier exception, and/or formulary exclusions.
- Serves as a subject matter expert to internal team as required and appropriate.
- Uses electronic resources to obtain benefit coverage outcome and if needed, outbound call to payers and HCPs to follow up on proper submission and/or outcome.
- Coordinates nurse teach with nurse educators, as applicable to program.
- Supports adherence services as applicable to program.
- Identifies peer support resources for patients.
- Proactively communicates needs for reverification of prior authorization or re-enrollment.
- Identifies and reports adverse events, product complaints, special situation reports and/or medical inquiries received in accordance with program operating procedures and the Business Rules.
- Documents all activities within the PharmaCord Lynk system, maintaining detailed records of reimbursement activities, including claims status, payments, and appeals.
- Generate reports and analysis as needed to identify trends and opportunities for improvement.in accordance with business requirements.
- Utilize Valeris’ values as the driving force behind the team’s success
- On time adherence to training deadlines for all corporate policies and procedures
- Ensure all SOPs are followed with consistency
- Perform additional tasks or projects as assigned
- Completion of Bachelor's degree (or higher) required
- A degree in healthcare administration, social science or similar related fields is strongly preferred.
- Minimum two years of experience in healthcare access delivery or management is strongly preferred.
- 5-10 years of experience in insurance reimbursement, patient access, direct patient care, and/or patient education experience will be considered in lieu of degree.
- Will consider other certifications and five or more consecutive years of experience in relevant field. Certification examples include PACS (Prior Authorization Certified Specialist), CHES (Certified Health Education Specialist) or CCM in healthcare or social science (Certified Case Manager).
- Strong understanding of medical terminology, coding systems (ICD-10, CPT, HCPCS), and insurance processes.
- Demonstrated examples of executing within guardrails recognizing urgency and consistently delivering patient centric results.
- Excellent attention to detail and organizational skills.
- Ability to prioritize tasks and work efficiently in a fast-paced environment.
- Effective written and verbal communication and interpersonal skills, with the ability to interact professionally with diverse stakeholders.
- Demonstrates the ability to think critically and issue resolution.
- Knowledge of healthcare compliance regulations, including HIPAA and Medicare/Medicaid guidelines.
- Bi-lingual skills are a plus.
- Remote work eligibility is subject to all work from home criteria met and based on business need
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.
- Although very minimal, flexibility to travel as needed is preferred.
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.
- Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
- Additional health support, including telehealth and Employee Assistance Program (EAP) services
- Company match on Health Savings Account contributions
- Free Basic Life and AD amp;D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
- Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
- 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
- Paid Time Off (PTO) and Sick Leave to support work-life balance
- Team members receive nine paid holidays plus two floating holidays
- Opportunities for advancement in a company that supports personal and professional growth
- A challenging, stimulating work environment that encourages new ideas
- Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
- A mission-driven, inclusive culture where your work makes a meaningful impact
Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @pharmacord.com and/or @valeris.com, @echo.newtonsoftware.com email address regarding next steps in our interview process.
Please Note:- PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @valeris.com, @pharmacord.com or @echo.newtonsoftware.com email address, or through our scheduling platform, Calendly.
- We will never request your bank account information at any stage of the hiring process.
- We will never send a check (electronic or physical) to purchase home office equipment.
If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at careers@pharmacord.com