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Remote Program Manager Jobs in Rowlett, TX (NOW HIRING)

MatchPoint Solutions

ServiceNow Program Manager

Plano, TX · On-site +1

$90 - $100/hr

Remote Pay Range: $90 to $100/hr. * Following rapid expansion of new client initiatives, the Fujitsu SaaS practice is seeking a skilled ServiceNow Senior Program / Project Manager with strong ...

Vytwo

Dynamics 365 Program Manager

Prosper, TX · On-site +1

Dynamics 365 Program Manager Location: Chicago IL Must Have Skills- Program Manager, Microsoft Dynamics 365, Supply Chain Management, F&O What You'll Do: As a D365 Program Manager, you will be ...

EBI Consulting

Program Manager/PCA Reviewer

Dallas, TX · On-site +1

$85K - $130K/yr

The Program Manager will collaborate with internal and external clientele to develop project schedules and milestones, establish project deliverables commitments, and resolve deficiencies. The ...

Mastech Digital

Program Delivery Manager

Dallas, TX · Remote

$150K - $170K/yr

Remote - Dallas, TX 75032 Salary: $150,000 - $170,000/Annually Role: Program Delivery Manager Primary Skills: Data Analysis Role Description: The Program Delivery Manager must have 12+ years of ...

Hobbs Madison

Program Manager - M&A

Dallas, TX · Remote

The Program Manager will lead Day 1 readiness, ensuring the successful conversion of, but not ... This is a Remote, Full-Time position with the possibility of some travel. Key Responsibilities

Hobbs Madison, Inc

Program Manager - M&A

Dallas, TX · On-site +1

The Program Manager will lead Day 1 readiness, ensuring the successful conversion of, but not ... This is a Remote, Full-Time position with the possibility of some travel. Key Responsibilities

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All JobsRemote Program Manager JobsRemote Program Manager Jobs in Rowlett, TX

Remote Program Manager information

See Rowlett, TX salary details

$34.5K

$96.4K

$140.9K

How much do remote program manager jobs pay per year?

As of Jun 29, 2026, the average yearly pay for remote program manager in Rowlett, TX is $96,416.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,300.00 and $118,900.00 per year, depending on experience, location, and employer.

How do Remote Program Managers effectively coordinate cross-functional teams in a virtual environment?

Remote Program Managers often rely on clear communication strategies and digital collaboration tools to coordinate cross-functional teams spread across different locations. Regular virtual meetings, setting clear objectives, and using project management software help ensure everyone stays aligned and projects progress smoothly. Building strong relationships and fostering an inclusive team culture are also crucial for overcoming the challenges of remote work. Successful remote program managers are proactive in addressing time zone differences and ensuring transparent information flow to avoid misunderstandings.

What Does a Remote Program Manager Do?

A remote program manager works for a client or an organization to manage a program or special project. This position is similar to any other program or project manager position, except that you work from home. You plan and coordinate with the project team to ensure that the program stays on schedule and within the budget. Common responsibilities include monitoring project progress and coordinating with the different team members and departments involved in the project. Your other duties may include solving any problems that might occur over a program’s life cycle and communicating with any outside stakeholders or supervisors.

What are the key skills and qualifications needed to thrive as a Remote Program Manager, and why are they important?

To thrive as a Remote Program Manager, you need strong project management expertise, organizational skills, and a background in business or related fields, often supported by a bachelor's degree and experience in managing cross-functional teams. Familiarity with project management tools like Asana, Jira, or Trello, and certifications such as PMP or Agile/Scrum are highly beneficial. Exceptional communication, leadership, and problem-solving skills help build trust and drive results in virtual environments. These capabilities ensure that complex projects are delivered on time and within scope while maintaining cohesion and motivation across distributed teams.

What is a Remote Program Manager?

A Remote Program Manager is a professional responsible for overseeing and coordinating multiple projects or initiatives within an organization, while working remotely from a location outside of a traditional office. They manage teams, set goals, track progress, and ensure that all project elements align with the organization's objectives. Remote Program Managers utilize digital tools for communication, collaboration, and reporting, and must excel in time management and virtual leadership. Their role is crucial for organizations with distributed teams or a remote-first work culture.

What is the difference between Remote Program Manager vs Remote Project Manager?

AspectRemote Program ManagerRemote Project Manager
ResponsibilitiesOversees multiple projects, aligns them with strategic goals, manages stakeholdersManages individual projects, ensures timely delivery, handles project scope and resources
CredentialsTypically requires PMP, PgMP, or similar certificationsOften requires PMP or CAPM certification
Work EnvironmentCoordinates across multiple teams and projects remotelyFocuses on specific projects, often remote or hybrid
Industry UsageCommon in large organizations, tech, and consulting firmsWidely used across industries for project execution

Remote Program Managers focus on overseeing multiple projects and aligning them with strategic objectives, requiring broader skills and certifications. Remote Project Managers handle individual projects, emphasizing delivery and scope management. Both roles are vital in remote work environments, but their scope and responsibilities differ significantly.

More about Remote Program Manager jobs
What job categories do people searching Remote Program Manager jobs in Rowlett, TX look for? The top searched job categories for Remote Program Manager jobs in Rowlett, TX are:
What cities near Rowlett, TX are hiring for Remote Program Manager jobs? Cities near Rowlett, TX with the most Remote Program Manager job openings:
Remote Program Manager jobs near you
Infographic showing various Remote Program Manager job openings in Rowlett, TX as of June 2026, with employment types broken down into 1% As Needed, 57% Full Time, 34% Part Time, and 8% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $96,416 per year, or $46.4 per hour.
Program Manager w/ITAM-HAM[100%remote]

Program Manager w/ITAM-HAM[100%remote]

SmartIPlace

Dallas, TX • Remote

Contractor

Posted 11 days ago

Job description

Program Mgr w/ITAM-HAM
Duration: Direct Hire FTE
Location: 100% REMOTE (EST work time) 
Target Start: 2 weeks from offer
Interviews: 4 rounds and possibly a 5th with a C-Suite Executive  
Program Manager to oversee and drive the successful delivery of IT services within customer IT lifecycle programs. This role is responsible for ensuring operational efficiency, service quality, and alignment with customer business objectives across device lifecycle and PCaaS initiatives.

The ideal candidate brings a balance of strategic leadership and hands-on operational execution, with the ability to work within system constraints (ServiceNow and ERP platforms) while managing customer-specific business rules, service levels, and continuous improvement efforts.

Key Responsibilities

IT Service Delivery & Operations

  • Oversee end-to-end IT service delivery for PCaaS and lifecycle programs, including order processing, customer support, and strategic initiatives.
  • Ensure compliance with customer business rules, SLAs, and audit requirements.
  • Manage inventory, returns, and B-stock redeployment to maximize cost savings and operational efficiency.
  • Ensure accurate order processing, ticket reconciliation, and operational reporting.
  • Develop, refine, and enforce ServiceNow workflows for fulfillment, returns, and queue management.
  • Implement IT service management best practices to improve operational performance.
  • Monitor service performance metrics and drive continuous improvement initiatives.

Data, Reporting & Continuous Improvement

  • Build and maintain Excel-based data models, pivot tables, dashboards, and KPI tracking tools.
  • Reconcile data across ServiceNow, ERP systems, and customer CMDBs to ensure accuracy and integrity.
  • Produce customer-facing deliverables including PMRs, QBRs, and executive summaries.
  • Identify operational gaps, risks, and inefficiencies and implement corrective actions or automation where possible.
  • Create repeatable program plans with clear milestones, workstreams, and ownership.

Stakeholder & Customer Engagement

  • Serve as the primary liaison between internal teams, customers, depots, and third-party partners.
  • Provide consistent communication on ticket status, order fulfillment, returns, and service performance.
  • Facilitate recurring stakeholder meetings and align services with evolving business needs.
  • Act as the escalation point for ServiceNow or ERP workflow issues impacting delivery.

Team Leadership & Development

  • Lead and mentor queue managers, order processors, depot managers, and technical specialists.
  • Ensure teams are trained on customer-specific business rules and operational best practices.
  • Set clear expectations, provide feedback, and foster a culture of accountability and continuous improvement.

Service Management & Compliance

  • Apply ITIL-based frameworks for incident, problem, and change management.
  • Ensure service operations comply with internal policies, security standards, and customer regulations.
  • Oversee break/fix, warranty management, and asset lifecycle processes.
  • Manage processes for cancellations, repairs, refurbishments, and secure asset disposition, including audit documentation.

Innovation & Optimization

  • Continuously evaluate service performance and recommend process or technology enhancements.
  • Stay informed on emerging IT service delivery and PCaaS trends to improve program outcomes.
Required Skills and Experience
  • 5+ years of experience in IT service delivery, program management, or IT asset lifecycle services.
  • Proven ability to manage both strategic initiatives and detailed operational execution.
  • Hands-on experience with ServiceNow workflows and ERP-driven processes (or similar systems).
  • Strong background in reporting, data analysis, and executive-level communication.
  • Advanced Microsoft Excel skills including pivot tables, lookups, and data modeling.
  • Experience working in SLA-driven, customer-facing environments.
  • Strong leadership, stakeholder management, and problem-solving skills.
  • Analytical, detail-oriented, and able to operate effectively in fast-paced environments.
Education & Certifications
  • Bachelor’s degree required.
  • ITIL Foundation certification preferred.
  • PMP certification is a plus.
Smart-iPlace logo

About Smart-iPlace

Sourced by ZipRecruiter

SMART-iPLACE provides innovative staffing and consulting solutions that help our clients achieve their business objectives. We can understand and support all areas of your IT systems from back-end infrastructure to front-end personal productivity. Our goal is create innovative IT solutions that enable your business to be more agile and competitive.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Irving, TX, US

Year founded

2021

Social media

Facebook

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