Remote Program Manager Jobs in Durham, NC (NOW HIRING)

This is a remote role that may be hired in several markets across the United States.

As a first line of defense risk professional, this position is responsible for the support and execution of various risk programs and activities within a Business Unit (BU), adhering to the Bank's Risk Appetite and Corporate Strategy. Supports the management of business risks and controls across all risk types along with the execution of risk policies, standards, procedures and/or program requirements. Assists communication between the business, the 2nd & 3rd line, and regulators.

This role will partner with key stakeholders across the ET&O  team to construct and deliver committee and governance reporting.   They will support ET&O committee management as well as the development, management and maintenance of relevant governance documents. 

• Business Risk & Controls Knowledge and Expertise - Develops and maintains a deep understanding of the complexities inherent in the organization's business environment, including industry markets, products, services, client-base and competitive landscape. Ability to analyze and interpret business trends and drivers to identify underlying patterns, interdependencies and emerging opportunities. Collaborates with cross-functional teams to assess the impact of external factors including regulatory changes, market disruptions or business operations and strategy.
• Risk Program Execution - Supports the implementation and maintenance of the BU's risk management framework. Assists in the composition and regular maintenance of policies, standards and procedures that support risk program execution. Supports a book of work to identify gaps and assess capacity, ensuring alignment with strategic objectives and prioritization of risk management initiatives. Aids in the tracking and resolution of issues across the organization, ensuring timely escalation and remediation. Produces regular metric-focused and thematic updates that detail the effectiveness of issue remediation efforts. Coordinates with other functions (i.e. Compliance, 2LOD) to ensure alignment with broader risk management and governance objectives.
• Regulatory Engagement - Supports regulatory inquires, examinations, and audits in collaboration with internal stakeholders. Coordinates regulatory submissions, response, and report requirements, ensuring accuracy, completeness, and timely submission.
• Risk Governance & Reporting - Maintains risk reporting frameworks, dashboards and metrics to provide senior management with timely and actionable insights into risk profile and risk management activities. Prepares regular risk reports and presentations summarizing key risk indicators, risk trends, emerging risks, and risk mitigation efforts for financial and non-financial risk stripes.
• Committee & Governance Management:  Support the planning and execution of risk governance committees and forums.  Coordinate meeting schedules, agendas, and logistics. Compile and distribute committee materials and presentations. Document meeting minutes, decisions, and action items. Maintain action item trackers and follow up with stakeholders on status updates.
• Governance Reporting:  Assist with the preparation of governance reports, dashboards, and presentation materials, Gather and consolidate information from multiple stakeholders for committee reporting.  Perform quality reviews to ensure reporting is accurate and complete.  Maintain governance records and documentation in accordance with established standards.
• Process Administration:  Maintain governance calendars and meeting schedules.  Support tracking and reporting of committee actions, issues, and decisions.  Identify opportunities to improve governance processes and reporting efficiency.  Assist with special projects related to risk governance, controls, and business risk management.

• Bachelor's Degree and 6 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk OR High School Diploma or GED and 10 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk

Preferred Qualifications

• Experience supporting governance committees, forums, or project management activities.
• Exposure to risk management, compliance, internal audit, or controls programs.
• Experience preparing presentations and management reporting.
• Familiarity with SharePoint, Power BI, or governance tracking tools.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office applications, including PowerPoint, Excel, Word, and Teams.
• Ability to work effectively with stakeholders at multiple levels of the organization.

This job posting is expected to remain active for 5 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $120,000 and $150,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

• Bachelor's Degree and 6 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk OR High School Diploma or GED and 10 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk

Preferred Qualifications

• Experience supporting governance committees, forums, or project management activities.
• Exposure to risk management, compliance, internal audit, or controls programs.
• Experience preparing presentations and management reporting.
• Familiarity with SharePoint, Power BI, or governance tracking tools.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office applications, including PowerPoint, Excel, Word, and Teams.
• Ability to work effectively with stakeholders at multiple levels of the organization.

This job posting is expected to remain active for 5 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $120,000 and $150,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.