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Remote Production Support Jobs in Alabama (NOW HIRING)

Insulet Corporation

$79K - $118K/yr

This position is a remote working position, and the working space will have to meet certain requirements (security, etc.) * Occasional travel is required for meetings and to support the Product ...

Tribe Wellness

$55K - $100K/yr

We believe in nurturing our team members and fostering an environment of collaboration, support ... Remote Employment type Full-time

Harris

Collaborate with Product, Support, QA, and Engineering teams to improve customer outcomes ... Remote work and more! About MACC: Telecommunication companies of all sizes across the United States ...

First American

$26.88 - $35.82/hr

... and escrow production support across all channels within First American Title including the ... 82 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this ...

CSAA

Partner closely with business customers to ensure data products support critical decisions ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

CSAA

Support development of new products * Review work of peers and provide training to junior analysts ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

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Remote Production Support information

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How much do remote production support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote production support in Alabama is $31.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $48.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote production support, and why are they important?

To excel as a Remote Production Support professional, you need strong analytical and troubleshooting abilities, a solid understanding of production systems, and relevant experience or education in IT or engineering. Familiarity with monitoring tools (like Splunk or Nagios), ticketing systems (such as Jira or ServiceNow), and remote access solutions is typically required, along with certifications like ITIL or CompTIA A+ being advantageous. Excellent communication, problem-solving skills, and adaptability are crucial for collaborating across distributed teams and addressing urgent technical issues. These skills and qualifications are vital to effectively maintain uptime, resolve incidents quickly, and ensure smooth production operations in a remote context.

What are some common challenges faced by remote production support professionals, and how can I prepare for them?

Remote Production Support professionals often encounter challenges such as troubleshooting issues without direct physical access to systems, managing incidents across different time zones, and prioritizing multiple urgent requests simultaneously. To prepare, it’s important to develop strong remote diagnostic skills, become proficient with a wide range of monitoring and collaboration tools, and familiarize yourself with the standard operating procedures of distributed teams. Clear and effective communication is essential, as you'll frequently coordinate with engineering, development, and operations teams to resolve issues promptly. Proactively staying current with system updates and best practices will also help you deliver timely support in a fast-paced environment.

What is a remote production support?

A Remote Production Support job involves monitoring, troubleshooting, and maintaining production systems to ensure smooth operations. Responsibilities often include diagnosing technical issues, deploying updates, and collaborating with development teams to resolve incidents. This role requires strong problem-solving skills, familiarity with system monitoring tools, and the ability to work under pressure. Since the job is remote, effective communication and time management are essential for success.

What are the most commonly searched types of Production Support jobs in Alabama?

The most popular types of Production Support jobs in Alabama are:

What are popular job titles related to Remote Production Support jobs in Alabama?

For Remote Production Support jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Remote Production Support jobs in Alabama look for?

The top searched job categories for Remote Production Support jobs in Alabama are:

What cities in Alabama are hiring for Remote Production Support jobs?

Cities in Alabama with the most Remote Production Support job openings:

Remote Production Support jobs near you
Infographic showing various Remote Production Support job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,919 per year, or $31.7 per hour.

EPIC REVENUE SYSTEMS ANALYST- HYBRID - EPIC IMPLEMENTATION

East Alabama Medical Center

Opelika, AL • On-site, Remote

Full-time

Posted 10 days ago

East Alabama Health rating

6.6

Company rating: 6.6 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

569th of 887 rated healthcare providers

Job description

EAMC MISSION

At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control.
 
POSITION SUMMARY

The Epic Revenue Systems Analyst is responsible for the implementation, configuration, maintenance, optimization, testing, and support of Epic applications that support patient access, patient throughput, revenue cycle, health information management, patient engagement, scheduling, and specialty operational workflows. This position partners with operational leaders, revenue cycle teams, clinical departments, Information Technology, and third-party vendors to ensure Epic applications support efficient patient movement, accurate reimbursement, regulatory compliance, and exceptional patient experiences.

The Analyst serves as the primary application expert for assigned Epic applications and is responsible for workflow analysis, application configuration, integrated testing, issue resolution, optimization, upgrades, and ongoing production support throughout the application life-cycle.

Project Details

  • Estimated Project Start Date: February 2027
  • Work Model: Hybrid (combination of onsite and remote work)
  • Location: Opelika, AL

Remote Assessment Requirements

  • Applicants must complete an EPIC assessment as part of the hiring process.
  • Assessment Availability: Applicants will be sent a link to schedule
  • Time Commitment: Approximately 2 hours

Certification Requirements

  • EPIC certification is mandatory and must be completed within the scope of the project timeline.
  • Will be provided three (3) attempts to pass

Schedule & Expectations

  • Work hours may vary based on project needs, and flexibility is required. Outside of major project events, work will generally occur during normal weekday business hours in the Central Time Zone.
  • Applicants must be comfortable working in a fast-paced, project-based environment.
  • On-call coverage for weeknights and weekends may be required after project go-live to support critical issues that impact patient care, billing, or revenue cycle operations.
  • ETO may be restricted during major project events and transition-readiness activities to ensure adequate project coverage and support.

Travel Requirements

  • Travel will be required depending on the project phase and business needs. This includes air travel with multi-day visits.
POSITION QUALIFICATIONS:
 
Minimum Education
  • Bachelor's degree in Healthcare Administration, Business Administration, Health Informatics, Information Technology, Nursing, Finance, or a related field required. Four (4) years of relevant operational experience may be used in lieu of a four-year degree.
  • Equivalent combinations of education and healthcare information systems experience may be considered.
Minimum Experience
  • Three (3) years of healthcare operations, revenue cycle, patient access, health information management, and/or healthcare information systems experience.
  • Experience supporting electronic health record (EHR) applications preferred.
Required Registration/License/Certification
  • Epic certification must be obtained and maintained according to organizational requirements.
  •  

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