2

Remote Product Support Manager Jobs in Texas (NOW HIRING)

Position Responsibilities - Support and gradually take ownership of product demonstrations for ... to manage multiple priorities and adapt to changing schedules and client requirements ...

Channel Sales Manager

Houston, TX · Remote

$145K/yr

The Channel Sales Manager is a leadership role to manage and optimize the partnership and ... remote product demonstrations, and ongoing technical support that enhances customer satisfaction ...

Director of Housing Support

Dallas, TX · On-site +1

$60K - $75K/yr

Remote eligible * Travel: Up to 20% * Supervised by: Vice President of Housing * Supervises: Housing Support Manager, Volunteers & Housing Support Manager, Resources * Driving Status: Occasional KEY ...

PRODUCT MANAGER III (Remote)

Austin, TX · On-site +1

$109K - $164K/yr

PRODUCT MANAGER III (Remote) Posting Start Date: 5/5/26 Job Posting Title: PRODUCT MANAGER III (Remote) Job ID: 152040 Job Code: 30004313 Business Unit: ((businessUnit)) Building: Non-TE facility ...

... Manager, Support. This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do: * Maintain expert domain knowledge in bank and accounting products, as well as any ...

... Manager, Support. This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do: * Maintain expert domain knowledge in bank and accounting products, as well as any ...

... Manager, Support. This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do: * Maintain expert domain knowledge in bank and accounting products, as well as any ...

Technical Support, Tier 1

Austin, TX · On-site +1

$37K - $46K/yr

You'll resolve issues directly, document them clearly, and help spot patterns that make the product ... Support tablet devices remotely using remote console tools * Use the knowledge base to deliver fast ...

$75K - $95K/yr

Responds to situations where first-line product support has failed to isolate or fix problems in ... The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements ...

Product Advisor

Irving, TX · Remote

$68K - $116K/yr

Ensure a positive client experience through effective access management and product support. * Monitor industry trends and integrate relevant insights into client interactions and product guidance.

Product Line Management IV - (E4)

Austin, TX · On-site +1

$128K - $176K/yr

We're committed to providing programs and support that encourage personal and professional growth ... Owns product change management (PCM) and control * Unreleased product approval and control * ECO ...

Cross-functional readiness: incident management, product launch prep, organizational change rollout * Process standardization across POS and Menufy support Leadership Responsibilities * Manages and ...

Showing results 21-40

Remote Product Support Manager information

What are the key skills and qualifications needed to thrive as a remote product support manager?

To thrive as a Remote Product Support Manager, you need a strong background in customer support, product knowledge, and leadership, often complemented by a relevant degree and management experience. Familiarity with CRM platforms like Salesforce or Zendesk, ticketing systems, and remote collaboration tools is commonly required. Outstanding communication, problem-solving abilities, and the capacity to motivate remote teams are essential soft skills for this role. These competencies ensure efficient resolution of customer issues, seamless team coordination, and high levels of customer satisfaction in a distributed work environment.

What does a remote product support manager do?

A Remote Product Support Manager oversees the support operations for a company's products, ensuring customer issues are resolved efficiently while working from a remote location. They manage support teams, coordinate with product development, and analyze customer feedback to improve service quality. Their responsibilities often include developing support strategies, training staff, and maintaining high customer satisfaction. This role requires strong leadership, communication, and problem-solving skills.

How does a remote product support manager typically collaborate with cross-functional teams while working remotely?

A Remote Product Support Manager frequently works with teams such as engineering, sales, and customer success to resolve product issues and improve client satisfaction. Collaboration often happens through video calls, project management tools, and shared documentation, requiring strong communication skills and proactive coordination. Regular virtual meetings and clear communication channels are essential to keep everyone aligned and ensure timely resolution of customer concerns. This role also involves synthesizing feedback from support cases to inform product improvements and updates.
What cities in Texas are hiring for Remote Product Support Manager jobs? Cities in Texas with the most Remote Product Support Manager job openings:
Infographic showing various Remote Product Support Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Manager, Application Support

Waste Management

Houston, TX • On-site, Remote

Full-time

Re-posted 28 days ago


Waste Management rating

7.6

Company rating: 7.6 out of 10

Based on 642 frontline employees who took The Breakroom Quiz

23rd of 90 rated recycling and waste


Job description

Manager, Application Support sought by WM Corporate Services, Inc. in Houston, TX. 40 hrs./wk. Duties include: Oversee team responsible for day-to-day support, planning for releases & upgrades & managing projects for assigned HR systems / modules. Provide input on design options supporting processes / transactions. Align resources & scope to milestones. Responsible for intake & coord. of design, build, test, & deploy phases of app. Act as change control leader - responsible for planning releases, upgrades, patches, & config. across Oracle modules / HR apps. Provide support regarding config. & system functionality to automate processes. Oversee analysis to ensure optimal config. Mentor team members. Mng engagement w/ external vendors. Responsible for configuration of app. according to design req. & specs. Remote work benefit avail. Position is fully remote. Can work from anywhere in U.S. MIN REQ: Bach. degree, or foreign equiv., in Comp. Science, MIS, Business Admin., or related field. 5 yrs exp. in job offered. SPECIAL REQ: 5 yrs exp. in each: HR Tech. support, leading service delivery & mng'g vendor relationships; supporting UKG (previously Kronos); working with tech. database (SQL/MS Access), Dell boomi Interfaces, (Crystal / SSRS / RRDL), project mgmt & organization, communication & stakeholder mgmt & continuous process improvement & simplification. Travel up to 5% for short-term, domestic travel for corp. office team & project mtgs. in Houston, TX. Apply at our Career Website at https://www.wm.com/us/en/inside-wm/careers. Reference Job ID 2348723.

ABOUT WM

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of postconsumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gastoelectricity plants in North America. WM's fleet includes more than 12,000 natural gas trucks - the largest heavyduty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSAapproved alternative.

What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family - from benefits, to resources and engagement activities. 

We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow. 

What Waste Management employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom