Remote Product Support Manager Jobs in Colorado (NOW HIRING)

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won't just have a job. You'll have a career-and a purpose.
Join our team. It's a great time to be a part of ZOLL!

While this role may be aligned to a specific office location, we are open to considering exceptional candidates for remote employment anywhere in the U.S. based on experience, skills, and business needs.

ZOLL Medical does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need ZOLL immigration sponsorship (e.g. H1B, TN, STEM, OPT, etc.) either now or in the future.
Job Summary
The Code Data Product Manager is a critical position to support ZOLL's mission. The individual will be responsible for providing leadership for a portion of the product portfolio. This position will be upstream in nature and will be responsible for life cycle management of the product portfolio.
Essential Functions

• Provide portfolio leadership and vision

• Successfully define and deliver products that anticipate the needs of the marketplace.

• Develop and manage portfolio roadmaps for assigned products based on a deep understanding of customer, market, and business needs.

• Craft impactful business models and present recommendations to senior leadership.

• Guide product development to ensure market & business needs are met

• Act as the product expert for assigned products, staying fluent in the clinical needs and product use cases across various markets.

• Be the Voice of the Customer for assigned products, developing customer requirements and proposing new product concepts.

• Act as the Product Owner to ensure that VoC and market/business needs are defined during the development process.

• Drive alignment of Code Data within the Resuscitation business

• Work proactively and collaboratively with all stakeholders, both internal and external, to communicate market needs, product value, and global strategies for assigned products.

• Coordinate with product managers, market managers, and Product Owners to ensure integration requirements are successfully communicated and implemented.

• Ensure continuous alignment around project timelines and expectations between project team members and management.

• Drive the team to timely and effective execution against established projects and priorities.

• Help to drive the success of the Code Data portfolio

• Assist in the development of business plans that grow the market opportunity for the Code Data portfolio.

• Analyze competitive offerings to identify differentiators for ZOLL.

• Build relationships with partners as needed to support the overall ZOLL business.

Required/Preferred Education and Experience

• Bachelor's degree in marketing/business/engineering required or Equivalent required

• 3-7 years of relevant product and/or market experience required

• Agile software product management experience preferred

• Healthcare data experience a plus

• Experience working in a geographically diverse, matrixed organization a plus

Knowledge, Skills and Abilities

• Demonstrated ability to translate customer needs into product requirements.

• Ability to translate technical information into meaningful sales and customer messaging.

• Strong problem-solving skills and willingness to roll up one's sleeves to get the job done.

• A proven track record of developing and maintaining strong internal and external relationships.

• Demonstrated ability to manage concurrent, complex projects/tasks.

• Strong time management and organization skills.

• Excellent verbal and written communication and social skills.

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

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The annual salary for this position is:

This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.