Program operations and delivery: Coordinate the onboarding of training customers, gather key ... In-office 3 days per week unless designated remote. Travel up to 25%. Compensation: The expected ...
Program operations and delivery: Coordinate the onboarding of training customers, gather key ... In-office 3 days per week unless designated remote. Travel up to 25%. Compensation: The expected ...
Lead, Center of Excellence
Raleigh, NC · On-site +1
We bring together in-app and email engagement, Product Operations, and growth strategy to ensure ... This role is based in Raleigh, NC or US remote, and follows Pendo's hybrid model: in-office 3 days ...
Lead, Center of Excellence
Raleigh, NC · On-site +1
We bring together in-app and email engagement, Product Operations, and growth strategy to ensure ... This role is based in Raleigh, NC or US remote, and follows Pendo's hybrid model: in-office 3 days ...
Technical Product Owner (Remote)
Raleigh, NC · Remote
$66.50/hr
... Remote - 8am-5pm with a little flexibility (9-6 ok) - Eastern Time Technical Product Owner within ... Engineering and constructing drill-down dashboards and reporting capabilities for both operational ...
Technical Product Owner (Remote)
Raleigh, NC · Remote
$66.50/hr
... Remote - 8am-5pm with a little flexibility (9-6 ok) - Eastern Time Technical Product Owner within ... Engineering and constructing drill-down dashboards and reporting capabilities for both operational ...
Director eCommerce Operations & Strategy
Raleigh, NC · On-site +1
Partner with Technology and Product leaders to shapemultiquarterroadmaps that address merchandising ... This position is Hybrid (4 days in office, 1 day remote) , based at our corporate headquarters in ...
Director eCommerce Operations & Strategy
Raleigh, NC · On-site +1
Partner with Technology and Product leaders to shapemultiquarterroadmaps that address merchandising ... This position is Hybrid (4 days in office, 1 day remote) , based at our corporate headquarters in ...
Director eCommerce Operations & Strategy
Raleigh, NC · On-site +1
Partner with Technology and Product leaders to shapemultiquarterroadmaps that address merchandising ... This position is Hybrid (4 days in office, 1 day remote) , based at our corporate headquarters in ...
Director eCommerce Operations & Strategy
Raleigh, NC · On-site +1
Partner with Technology and Product leaders to shapemultiquarterroadmaps that address merchandising ... This position is Hybrid (4 days in office, 1 day remote) , based at our corporate headquarters in ...
Director, Customer Growth & Lifecycle
Raleigh, NC · On-site +1
You will also lead a team of approximately five Adoption Managers and Pendo's Center of Excellence / Product Operations function. This is a role based in-office in Raleigh or New York, or Remote in ...
Director, Customer Growth & Lifecycle
Raleigh, NC · On-site +1
You will also lead a team of approximately five Adoption Managers and Pendo's Center of Excellence / Product Operations function. This is a role based in-office in Raleigh or New York, or Remote in ...
Product Manager
Raleigh, NC · On-site +1
This fully remote position is open to candidates residing in the United States. Key ... Oversee day-to-day operations, ensuring a seamless and user-friendly experience. * Monitor key ...
Product Manager
Raleigh, NC · On-site +1
This fully remote position is open to candidates residing in the United States. Key ... Oversee day-to-day operations, ensuring a seamless and user-friendly experience. * Monitor key ...
You'll work alongside talented professionals reimagining and reengineering operations and processes ... This compensation range is specific to a remote role and takes into account the wide range of ...
You'll work alongside talented professionals reimagining and reengineering operations and processes ... This compensation range is specific to a remote role and takes into account the wide range of ...
OPERATIONS FULFILLMENT ASSOCIATE
Raleigh, NC · Remote
$45K - $65K/yr
We are a fully remote company, which allows us to recruit top talent from across the country. The ... measurable production outcomes. Total earnings may vary based on individual performance and ...
OPERATIONS FULFILLMENT ASSOCIATE
Raleigh, NC · Remote
$45K - $65K/yr
We are a fully remote company, which allows us to recruit top talent from across the country. The ... measurable production outcomes. Total earnings may vary based on individual performance and ...
Product Strategy Analyst
Raleigh, NC · Remote
... AI, operations, market research, and growth-focused workstreams. THE ROLE As a Product Strategy ... This is a remote, flexible role for candidates who are analytical, commercially curious, and ...
Quick apply
Product Strategy Analyst
Raleigh, NC · Remote
... AI, operations, market research, and growth-focused workstreams. THE ROLE As a Product Strategy ... This is a remote, flexible role for candidates who are analytical, commercially curious, and ...
Lead Product Manager - Marketing Platform (Remote - United States)
Raleigh, NC · Remote
$104K - $269K/yr
This opportunity is fully remote and does not require you to be located in any particular state ... Expertise in product management, with work in marketing technology or marketing operations. * You ...
Lead Product Manager - Marketing Platform (Remote - United States)
Raleigh, NC · Remote
$104K - $269K/yr
This opportunity is fully remote and does not require you to be located in any particular state ... Expertise in product management, with work in marketing technology or marketing operations. * You ...
Lead Product Manager - Marketing Platform (Remote - United States)
Raleigh, NC · Remote
$104K - $269K/yr
This opportunity is fully remote and does not require you to be located in any particular state ... Expertise in product management, with work in marketing technology or marketing operations. * You ...
Lead Product Manager - Marketing Platform (Remote - United States)
Raleigh, NC · Remote
$104K - $269K/yr
This opportunity is fully remote and does not require you to be located in any particular state ... Expertise in product management, with work in marketing technology or marketing operations. * You ...
Lead Product Manager - Marketing Platform (Remote - United States)
Raleigh, NC · On-site +1
$104K - $269K/yr
This opportunity is fully remote and does not require you to be located in any particular state ... Expertise in product management, with work in marketing technology or marketing operations. * You ...
Lead Product Manager - Marketing Platform (Remote - United States)
Raleigh, NC · On-site +1
$104K - $269K/yr
This opportunity is fully remote and does not require you to be located in any particular state ... Expertise in product management, with work in marketing technology or marketing operations. * You ...
Lead Product Manager - Marketing Platform (Remote - United States)
Raleigh, NC · Remote
$104K - $269K/yr
This opportunity is fully remote and does not require you to be located in any particular state ... Expertise in product management, with work in marketing technology or marketing operations. * You ...
Lead Product Manager - Marketing Platform (Remote - United States)
Raleigh, NC · Remote
$104K - $269K/yr
This opportunity is fully remote and does not require you to be located in any particular state ... Expertise in product management, with work in marketing technology or marketing operations. * You ...
You'll work alongside talented professionals reimagining and reengineering operations and processes ... This compensation range is specific to Remote role and takes into account the wide range of factors ...
You'll work alongside talented professionals reimagining and reengineering operations and processes ... This compensation range is specific to Remote role and takes into account the wide range of factors ...
IT Technical Product Owner
Garner, NC · Remote
Our growing Ethos IT Team is seeking a full-time Technical Product Owner (REMOTE ) to define ... Handson experience with development and delivery tools such as Azure DevOps, Jira, GitHub, or ...
IT Technical Product Owner
Garner, NC · Remote
Our growing Ethos IT Team is seeking a full-time Technical Product Owner (REMOTE ) to define ... Handson experience with development and delivery tools such as Azure DevOps, Jira, GitHub, or ...
... operations, market research, and growth-focused workstreams. THE ROLE As a Product Strategy ... This is a remote, flexible role for candidates who are analytical, commercially curious, and ...
Quick apply
... operations, market research, and growth-focused workstreams. THE ROLE As a Product Strategy ... This is a remote, flexible role for candidates who are analytical, commercially curious, and ...
Principal DevOps Engineer-REMOTE
Durham, NC · On-site +1
$51 - $69.75/hr
Operate cloud production systems with a strong focus on monitoring and metrics to assess feature ... Streamline deployment and operational workflows through automation. * Thoroughly document systems ...
Principal DevOps Engineer-REMOTE
Durham, NC · On-site +1
$51 - $69.75/hr
Operate cloud production systems with a strong focus on monitoring and metrics to assess feature ... Streamline deployment and operational workflows through automation. * Thoroughly document systems ...
Mid-level Agentic DevOps Engineer - Remote - USA
Raleigh, NC · On-site +1
$51.25 - $70.25/hr
You will work on a FullStack product team to build and deliver a product to our clients. What We ... s engineer role supporting production cloud infrastructure at scale. * US citizenship and being ...
Mid-level Agentic DevOps Engineer - Remote - USA
Raleigh, NC · On-site +1
$51.25 - $70.25/hr
You will work on a FullStack product team to build and deliver a product to our clients. What We ... s engineer role supporting production cloud infrastructure at scale. * US citizenship and being ...
Enterprise Card Product Owner
Raleigh, NC · On-site +1
Overview This is a remote position that may only be hired in Phoenix, AZ; Charlotte or Raleigh, NC ... Has the ability to effectively to collaborate with stakeholders (i.e. technology, operations ...
Enterprise Card Product Owner
Raleigh, NC · On-site +1
Overview This is a remote position that may only be hired in Phoenix, AZ; Charlotte or Raleigh, NC ... Has the ability to effectively to collaborate with stakeholders (i.e. technology, operations ...
Remote Product Operations information
See Raleigh, NC salary details
$42.2K is the 25th percentile. Wages below this are outliers.
$32.1K - $43K
27% of jobs
$43K - $53.9K
5% of jobs
$53.9K - $64.8K
7% of jobs
$64.8K - $75.7K
8% of jobs
The median wage is $78.5K / yr.
$75.7K - $86.6K
8% of jobs
$86.6K - $97.6K
6% of jobs
$97.6K - $108.5K
6% of jobs
$119.4K is the 75th percentile. Wages above this are outliers.
$108.5K - $119.4K
6% of jobs
$119.4K - $130.3K
0% of jobs
$130.3K - $141.2K
23% of jobs
$141.2K - $152.1K
2% of jobs
$32.1K
$88.5K
$152.1K
How much do remote product operations jobs pay per year?
What are Remote Product Operations?
How does a Remote Product Operations professional typically collaborate with cross-functional teams to support product development?
What key skills and qualifications are needed to thrive as a Remote Product Operations professional, and why are they important?
What is the difference between Remote Product Operations vs Remote Product Management?
| Aspect | Remote Product Operations | Remote Product Management |
|---|---|---|
| Primary Focus | Optimizing product processes, workflows, and cross-functional coordination | Defining product vision, strategy, and roadmap |
| Required Skills | Process improvement, data analysis, communication | Market research, strategic planning, stakeholder management |
| Work Environment | Collaborates closely with product teams, operations, and support | Works with cross-functional teams to develop and launch products |
| Common Usage | Used in tech companies, e-commerce, SaaS firms | Used across tech, startups, and enterprise sectors |
Remote Product Operations focuses on streamlining product processes and ensuring efficient workflows, while Remote Product Management is centered on defining product strategy and guiding development. Both roles are essential in tech companies but differ in scope and responsibilities.

Full-time
Retirement
Posted 22 days ago
Job description
Mind the Product Training helps organizations build better products by connecting them with product management expertise, training, and advisory services. Through a network of trainers and product leaders, the team helps companies improve how they develop products, operate as data-driven organizations, and evolve in the era of AI.
As Sr. Program Manager, Mind the Product Training, you will build and deliver customer training programs that are well-scoped, operationally strong, and aligned to customer goals. You will partner with the Director of Mind the Product, Program Management colleagues, customers, trainers, advisors, and internal stakeholders to shape solutions, operationalize engagements, and deliver a consistently high-quality customer experience. This role is not responsible for writing individual class content.
This is a role based in-office in San Francisco or Raleigh or Remote in the United States.
What this looks like day-to-day
- Training opportunity assessment: Partner with the Director of Mind the Product to qualify inbound training opportunities and shape program approaches that address specific customer business challenges. Translate customer goals into practical engagement structures that can be delivered effectively.
- Program operations and delivery: Coordinate the onboarding of training customers, gather key engagement details, schedule sessions, and manage the operational steps required for smooth delivery. Facilitate trainer selection based on the client's industry, location, and training needs while ensuring trainers receive the background needed to customize delivery.
- Pre-training readiness: Manage pre-training communication with clients to collect attendee lists, schedule sessions and send attendees pre-class materials.
- Post-class follow-up: Collect feedback from attendees, trainers, and clients after each engagement. Generate client feedback reports that summarize key takeaways, performance metrics, and opportunities to improve future programs.
- Course experience improvement: Design and manage the pre- and post-course experience so learners are prepared before training and supported afterward. Use these touchpoints to drive continuous learning, improve engagement quality, and identify follow-on opportunities.
- Process definition and scale: Identify opportunities to improve systems, workflows, tooling, and operating models. Build repeatable processes that allow Mind the Product to scale while maintaining strong customer experiences.
- Contributor network development: Help develop the contributor network by identifying capability gaps, supporting recruitment, and coordinating onboarding and enablement. Strengthen the network so Mind the Product can match the right expertise to customer needs.
- Operational measurement: Track and report on key operational metrics, including training completion rates, trainer utilization, attendee satisfaction, customer outcomes, and process efficiency. Use data and AI-enabled workflows to improve productivity, accelerate execution, and enhance customer and operational outcomes.
Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.
You're a builder, not a maintainer.
You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Sr. Program Managers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.
You're AI-curious - genuinely.
You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything - how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.
Must-haves
- 5+ years of experience in operations, program management, professional services, enablement, consulting operations, or a similar customer-facing SaaS environment.
- Strong organizational and project management skills, with the ability to manage complex initiatives involving multiple stakeholders.
- Ability to translate customer needs into practical solutions and executable plans that balance customer outcomes, business goals, and delivery realities.
- Comfort operating in ambiguity, identifying operational gaps, and building new processes that improve execution and scale.
- Strong written and verbal communication skills, with the ability to coordinate clearly across customers, trainers, advisors, and internal stakeholders.
- Experience working cross-functionally across Sales, Marketing, Customer Success, and external partners.
- Experience in product management, product operations, community, or advisory services.
- Familiarity with product management practices and the Mind the Product ecosystem.
- Experience building and managing communities, networks, or enablement programs.
- Experience with AI-enabled workflows and operational automation.
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.
Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.
Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote. Travel up to 25%.
Compensation: The expected salary range for this role to be performed in San Francisco, CA is $124,000 - $149,000. The expected salary range for this role to be performed in Raleigh, NC or Remote is $113,000 - $136,000.
Benefits: Highly competitive, employer-heavy coverage, including $0 premium options, strong 401(k) match, equity, and flexible time off.
EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.