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Remote Product Operations Jobs in Raleigh, NC (NOW HIRING)

We bring together in-app and email engagement, Product Operations, and growth strategy to ensure ... This role is based in Raleigh, NC or US remote, and follows Pendo's hybrid model: in-office 3 days ...

You will also lead a team of approximately five Adoption Managers and Pendo's Center of Excellence / Product Operations function. This is a role based in-office in Raleigh or New York, or Remote in ...

This fully remote position is open to candidates residing in the United States. Key ... Oversee day-to-day operations, ensuring a seamless and user-friendly experience. * Monitor key ...

You'll work alongside talented professionals reimagining and reengineering operations and processes ... This compensation range is specific to a remote role and takes into account the wide range of ...

... AI, operations, market research, and growth-focused workstreams. THE ROLE As a Product Strategy ... This is a remote, flexible role for candidates who are analytical, commercially curious, and ...

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Remote Product Operations information

See Raleigh, NC salary details

$32.1K

$88.5K

$152.1K

How much do remote product operations jobs pay per year?

As of Jul 30, 2026, the average yearly pay for remote product operations in Raleigh, NC is $88,528.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $134,100.00 per year, depending on experience, location, and employer.

What are Remote Product Operations?

Remote Product Operations refer to the process of managing and optimizing the workflows, tools, and communication involved in developing, launching, and maintaining products, all from a remote or distributed work environment. Professionals in this role act as a bridge between product managers, engineering, and other teams to ensure smooth product lifecycle execution, even when teams are not co-located. They focus on streamlining processes, tracking key metrics, and facilitating collaboration across time zones and geographies. This role is increasingly important as more companies adopt remote or hybrid work models.

How does a Remote Product Operations professional typically collaborate with cross-functional teams to support product development?

As a Remote Product Operations professional, you’ll frequently work with product managers, engineers, designers, and customer support teams to streamline workflows and ensure that projects stay on track. Daily tasks often involve coordinating virtual meetings, maintaining documentation, gathering feedback, and tracking key performance metrics. Effective communication and strong organizational skills are essential, as you’ll serve as a bridge between various teams to identify bottlenecks and drive process improvements. While working remotely, leveraging digital tools for collaboration and information sharing is crucial to maintaining alignment and momentum across dispersed teams.

What key skills and qualifications are needed to thrive as a Remote Product Operations professional, and why are they important?

To thrive as a Remote Product Operations professional, you need a solid understanding of product lifecycle management, data analysis, and project coordination, often supported by a degree in business, engineering, or a related field. Familiarity with tools like Jira, Asana, product analytics platforms, and collaboration software such as Slack or Zoom is typically required. Outstanding communication, problem-solving abilities, and self-motivation are essential soft skills for remote teamwork and efficient operations. These skills and qualities enable seamless product development, effective cross-functional collaboration, and the ability to drive projects forward in a distributed work environment.

What is the difference between Remote Product Operations vs Remote Product Management?

AspectRemote Product OperationsRemote Product Management
Primary FocusOptimizing product processes, workflows, and cross-functional coordinationDefining product vision, strategy, and roadmap
Required SkillsProcess improvement, data analysis, communicationMarket research, strategic planning, stakeholder management
Work EnvironmentCollaborates closely with product teams, operations, and supportWorks with cross-functional teams to develop and launch products
Common UsageUsed in tech companies, e-commerce, SaaS firmsUsed across tech, startups, and enterprise sectors

Remote Product Operations focuses on streamlining product processes and ensuring efficient workflows, while Remote Product Management is centered on defining product strategy and guiding development. Both roles are essential in tech companies but differ in scope and responsibilities.

What are the most commonly searched types of Product Operations jobs in Raleigh, NC? The most popular types of Product Operations jobs in Raleigh, NC are:
What are popular job titles related to Remote Product Operations jobs in Raleigh, NC? For Remote Product Operations jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Product Operations jobs in Raleigh, NC look for? The top searched job categories for Remote Product Operations jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Product Operations jobs? Cities near Raleigh, NC with the most Remote Product Operations job openings:
Infographic showing various Remote Product Operations job openings in Raleigh, NC as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $88,528 per year, or $42.6 per hour.

Sr. Program Manager, Mind the Product Training

Pendo

Raleigh, NC • On-site, Remote

Full-time

Retirement

Posted 22 days ago


Job description

The Team + The Role
Mind the Product Training helps organizations build better products by connecting them with product management expertise, training, and advisory services. Through a network of trainers and product leaders, the team helps companies improve how they develop products, operate as data-driven organizations, and evolve in the era of AI.
As Sr. Program Manager, Mind the Product Training, you will build and deliver customer training programs that are well-scoped, operationally strong, and aligned to customer goals. You will partner with the Director of Mind the Product, Program Management colleagues, customers, trainers, advisors, and internal stakeholders to shape solutions, operationalize engagements, and deliver a consistently high-quality customer experience. This role is not responsible for writing individual class content.
This is a role based in-office in San Francisco or Raleigh or Remote in the United States.
What this looks like day-to-day
  • Training opportunity assessment: Partner with the Director of Mind the Product to qualify inbound training opportunities and shape program approaches that address specific customer business challenges. Translate customer goals into practical engagement structures that can be delivered effectively.
  • Program operations and delivery: Coordinate the onboarding of training customers, gather key engagement details, schedule sessions, and manage the operational steps required for smooth delivery. Facilitate trainer selection based on the client's industry, location, and training needs while ensuring trainers receive the background needed to customize delivery.
  • Pre-training readiness: Manage pre-training communication with clients to collect attendee lists, schedule sessions and send attendees pre-class materials.
  • Post-class follow-up: Collect feedback from attendees, trainers, and clients after each engagement. Generate client feedback reports that summarize key takeaways, performance metrics, and opportunities to improve future programs.
  • Course experience improvement: Design and manage the pre- and post-course experience so learners are prepared before training and supported afterward. Use these touchpoints to drive continuous learning, improve engagement quality, and identify follow-on opportunities.
  • Process definition and scale: Identify opportunities to improve systems, workflows, tooling, and operating models. Build repeatable processes that allow Mind the Product to scale while maintaining strong customer experiences.
  • Contributor network development: Help develop the contributor network by identifying capability gaps, supporting recruitment, and coordinating onboarding and enablement. Strengthen the network so Mind the Product can match the right expertise to customer needs.
  • Operational measurement: Track and report on key operational metrics, including training completion rates, trainer utilization, attendee satisfaction, customer outcomes, and process efficiency. Use data and AI-enabled workflows to improve productivity, accelerate execution, and enhance customer and operational outcomes.
Who You Are
Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.
You're a builder, not a maintainer.
You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Sr. Program Managers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.
You're AI-curious - genuinely.
You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything - how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.
Must-haves
  • 5+ years of experience in operations, program management, professional services, enablement, consulting operations, or a similar customer-facing SaaS environment.
  • Strong organizational and project management skills, with the ability to manage complex initiatives involving multiple stakeholders.
  • Ability to translate customer needs into practical solutions and executable plans that balance customer outcomes, business goals, and delivery realities.
  • Comfort operating in ambiguity, identifying operational gaps, and building new processes that improve execution and scale.
  • Strong written and verbal communication skills, with the ability to coordinate clearly across customers, trainers, advisors, and internal stakeholders.
  • Experience working cross-functionally across Sales, Marketing, Customer Success, and external partners.
Nice-to-haves
  • Experience in product management, product operations, community, or advisory services.
  • Familiarity with product management practices and the Mind the Product ecosystem.
  • Experience building and managing communities, networks, or enablement programs.
  • Experience with AI-enabled workflows and operational automation.
About Pendo
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.
Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.
Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote. Travel up to 25%.
Compensation: The expected salary range for this role to be performed in San Francisco, CA is $124,000 - $149,000. The expected salary range for this role to be performed in Raleigh, NC or Remote is $113,000 - $136,000.
Benefits: Highly competitive, employer-heavy coverage, including $0 premium options, strong 401(k) match, equity, and flexible time off.
EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.