Dallas, TX · On-site +1
Mastery of ServiceTitan: pricebook, workflows, forms, business units, payroll/commissions, dispatch ... Proven leadership - mentoring junior analysts and leading cross-functional work without formal ...
Dallas, TX · On-site +1
Mastery of ServiceTitan: pricebook, workflows, forms, business units, payroll/commissions, dispatch ... Proven leadership - mentoring junior analysts and leading cross-functional work without formal ...
... needed (90% remote, with occasional in-office communication)Execute Pricebook import/export ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...
... needed (90% remote, with occasional in-office communication)Execute Pricebook import/export ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...
$31K - $40K
11% of jobs
$40K - $49K
9% of jobs
$52.1K is the 25th percentile. Wages below this are outliers.
$49K - $58K
15% of jobs
$58K - $67K
15% of jobs
The median wage is $67.3K / yr.
$67K - $76K
18% of jobs
$82.5K is the 75th percentile. Wages above this are outliers.
$76K - $85K
11% of jobs
$85K - $94K
7% of jobs
$94K - $103K
5% of jobs
$103K - $112K
4% of jobs
$112K - $121K
2% of jobs
$121K - $130K
3% of jobs
$31K
$73.3K
$130K
Other
Posted 3 days ago
Description
Senior ServiceTitan leader accountable for the platform end-to-end and for building out our ServiceTitan practice as the company scales through acquisition. Combines deep, hands-on ServiceTitan mastery with operational fluency in HVAC and/or plumbing service businesses. Player-coach: leads strategy, standards, and team - and still does the work.
Requirements
Core ResponsibilitiesLead and evolve the ServiceTitan practice - standards, governance, model tenant, roadmap, and team.
Own M&A integration of acquired ServiceTitan tenants into our enterprise hub end-to-end.
Partner with operations, finance, and IT executives on long-term ServiceTitan strategy.
Lead on-site training and change management for office staff and field technicians at acquired sites.
Oversee the daily support queue; handle senior-level escalations personally.
Lead integrations and platform enhancements across business units and service lines.
Mentor and grow the ServiceTitan team as headcount expands.
Must-Haves10+ years hands-on ServiceTitan configuration, administration, and operational ownership.
Deep HVAC and/or plumbing service business background - either as a former operator (service manager, GM, ops/dispatch leader, controller) or through extensive ServiceTitan work supporting HVAC/plumbing companies.
Mastery of ServiceTitan: pricebook, workflows, forms, business units, payroll/commissions, dispatch, memberships, reporting, integrations.
Experience leading M&A integrations, multi-tenant rollouts, or enterprise-hub consolidations in ServiceTitan.
Track record building model tenants, standards, or governance across multiple business units or brands.
Proven leadership - mentoring junior analysts and leading cross-functional work without formal authority.
Executive-level communication; willing to travel during integrations.
Nice-to-HavesCareer time inside an HVAC or plumbing service company (P&L ownership a plus).
PE-backed or roll-up environment experience.
ServiceTitan certifications; active in the ServiceTitan / Pantheon community.
Experience standing up a ServiceTitan center of excellence or shared-services function.
LogisticsLocation: Dallas, TX preferred; strong remote candidates considered given seniority and rarity of skill set.
Travel: Periodic; heavier during active acquisitions. More frequent for fully remote hires.
Experience Level: Senior (10+ years), practice-leader profile.