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Remote Pos Technical Support Jobs in O Fallon, IL

Eaton

Product Line Manager - Bolted Framing

Highland, IL · On-site +1

$130K - $190K/yr

This is a remote role for candidates currently residing in the United States, preferrably for our ... Provide technical support and information to customers on a pre-sale and post-sale basis for ...

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All JobsPos Technical Support JobsRemote Pos Technical Support JobsRemote Pos Technical Support Jobs in O'Fallon, IL

Remote Pos Technical Support information

See O Fallon, IL salary details

$13

$24

$41

How much do remote pos technical support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote pos technical support in O'Fallon, IL is $24.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What is a remote POS technical support specialist?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What are the key skills and qualifications needed to thrive as a remote POS technical support specialist?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by remote POS technical support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.
What are popular job titles related to Remote Pos Technical Support jobs in O'Fallon, IL? For Remote Pos Technical Support jobs in O'Fallon, IL, the most frequently searched job titles are:
What job categories do people searching Remote Pos Technical Support jobs in O'Fallon, IL look for? The top searched job categories for Remote Pos Technical Support jobs in O'Fallon, IL are:
What cities near O'Fallon, IL are hiring for Remote Pos Technical Support jobs? Cities near O'Fallon, IL with the most Remote Pos Technical Support job openings:
Remote Pos Technical Support jobs near you

Pre-Sales Solutions Consultant -Remote St Louis MO

National Guard Employment Network

Saint Louis, MO • On-site, Remote

Full-time

Posted 23 days ago

Job description


ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
As a Pre-Sales Solution Consultant, Employer Services you will promote and sell solutions in an assigned customer base in partnership with an assigned team of Sales Account Executives. You will provide expert level consulting on technology solutions and project the value of Equifax data assets with customers. You will maintain a thorough understanding of the prevailing technology environment and its key drivers; the changing business needs of companies and industry trends.
The Pre-Sales Solution Consultant will enhance the client relationship, drive innovative solutions, increase Equifax mindshare with the customer while driving Equifax revenue.
Certificates/Security Clearances/Other
What experience you need:
Bachelor's Degree in Business, Finance, Marketing or other relevant Discipline; equivalent experience will be considered.
5+ years experience in technology solutions selling, with strong preference for experience in Human Capital Management (HCM) or HR-related solutions (e.g., I-9 compliance, WOTC, time and attendance, payroll, benefits, etc.)
What could set you apart:
Knowledge of HR services, talent management, verifications, compliance, tax, or a similar space
Able to craft and share compelling customer and competitive storylines
Entrepreneurial attitude and flexibility in working in an evolving organization
Strong project management skills, well organized, high attention to detail, and results-oriented
Strong communication skills with the ability to liaise with individuals across all levels within an organization
Proven ability to present creative problem solving using analytical skills
Demonstrate strong client-facing skills (internal and external customers)
Additional Qualifications/Responsibilities
What you'll do:
You will represent existing solutions to an expert degree in order to effectively consult with clients and with sales teams to design and execute on revenue growth proposals during all phases of the sales cycle
You will coach internal partners within the Sales organization on client needs analysis and optimally positioning and framing solutions to meet the client's needs
You will consult with Sales, Marketing, and other functions to develop strategies and tactics to position and enhance the value of Employer Services solutions
Provide subject matter expertise during the sales process to both Sales and the customer in areas such as product knowledge, technical knowledge, interpretation, need requirements, solution process mapping, and configuration
Advise management of customer acceptance of existing or proposed products and services and make recommendations on enhancements or new services based upon client input, data, and analytics
Provide product and technical support to other teams as needed

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