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Remote Pos Technical Support Jobs in Gilbert, AZ

Provide remote and occasional onsite technical support based on customer needs. * Identify incidents requiring advanced troubleshooting and escalate them to Tier 2, Tier 3, or other appropriate ...

New

Help Desk Analyst Remote

Phoenix, AZ · Remote

$21 - $28.75/hr

Remote (Phoenix, AZ) Job Type: Contract - 6 Months (Possibility of extension) Interview Mode: In ... Provides technical assistance and support for incoming queries and issues * Responds to queries ...

Application Specialist

Phoenix, AZ · Remote

$61K - $122K/yr

The Opportunity We have an opportunity for the Technical Application Specialist, Field/Remote Support role within our Diagnostics division, based in the United States, and this is a field-based ...

Application Specialist

Phoenix, AZ · Remote

$61K - $122K/yr

The Opportunity We have an opportunity for the Technical Application Specialist, Field/Remote Support role within our Diagnostics division, based in the United States, and this is a field-based ...

IT Help Desk Level 1

Phoenix, AZ · Remote

$17 - $22.50/hr

Role Summary The Service Delivery Technician I provides technical support to clients within Trapp ... Full-time remote position. Pay Rate: $17.00-$22.50/hour depending on experience. Key ...

IT Help Desk Level 1

Phoenix, AZ · On-site +1

$17 - $22.50/hr

Role Summary The Service Delivery Technician I provides technical support to clients within Trapp ... Full-time remote position. Pay Rate: $17.00-$22.50/hour depending on experience. Key ...

Payroll Support Specialist

Paradise Valley, AZ · On-site +1

$23.75 - $32.25/hr

Payroll Specialist - Client Success Full-Time | $50,000-$65,000 DOE | Remote USA** If you know ... Provide technical support on payroll processing procedures * Manage integration of client payroll ...

Payroll Support Specialist

Paradise Valley, AZ · Remote

$24 - $32.75/hr

Payroll Specialist - Client Success Full-Time | $50,000-$65,000 DOE | Remote USA** If you know ... Provide technical support on payroll processing procedures * Manage integration of client payroll ...

The role combines technical implementation, client training, and ongoing support to ensure ... Delivering on-site or remote installation and go-live support for clients * Deliver expert training ...

Showing results 21-40

Remote Pos Technical Support information

See Gilbert, AZ salary details

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$44

How much do remote pos technical support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote pos technical support in Gilbert, AZ is $25.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $28.27 per hour, depending on experience, location, and employer.

What is a remote POS technical support specialist?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What are the key skills and qualifications needed to thrive as a remote POS technical support specialist?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by remote POS technical support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What are popular job titles related to Remote Pos Technical Support jobs in Gilbert, AZ?

For Remote Pos Technical Support jobs in Gilbert, AZ, the most frequently searched job titles are:

What job categories do people searching Remote Pos Technical Support jobs in Gilbert, AZ look for?

The top searched job categories for Remote Pos Technical Support jobs in Gilbert, AZ are:

What cities near Gilbert, AZ are hiring for Remote Pos Technical Support jobs?

Cities near Gilbert, AZ with the most Remote Pos Technical Support job openings:

High-Reliability Microelectronics Applications Engineer (remote)

Chelsea Search Group

Phoenix, AZ • On-site, Remote

Full-time

Medical, Dental, Retirement, PTO

Posted 17 days ago


Job description

High-Reliability Microelectronics Applications Engineer (remote)
Position Summary
Seeking a Senior Applications Engineer with deep technical expertise in IC design and characterization with strong technical communication skills to support customer engagements and develop comprehensive product documentation. The ideal candidate will serve as a critical technical bridge between our design teams, customers, and business development organizations.
Key Responsibilities
• Product Documentation & Technical Content
- Create detailed technical specifications, characterization data, and application guidelines
- Develop and maintain comprehensive product datasheets for ASIC and standard product offerings
- Document electrical characteristics, timing diagrams, functional descriptions, and package information
- Ensure all technical documentation meets industry standards and customer requirements
- Produce application notes, design guides, and reference designs that enable customer success
• Customer Technical Support
- Conduct design reviews and offer guidance on IC integration and system-level implementation
- Deliver technical presentations and training to customers and field application engineers
- Provide pre-sales and post-sales technical support to customers and internal teams
- Troubleshoot customer design issues and recommend solutions
• Product Characterization & Validation
- Analyze silicon measurement data and validate performance against specifications
- Define and execute IC characterization test plans across process, voltage, and temperature corners
- Support failure analysis and root cause investigation activities
- Work with design and test engineering teams to optimize product performance
• Cross-Functional Collaboration
- Collaborate with product marketing to define product positioning and competitive advantages
- Contribute to new product definition based on customer feedback and market requirements
-  Interface with IC design teams to understand product features, limitations, and optimal use cases
- Support sales teams with technical expertise during customer engagements
Required Qualifications
• 5+ years of experience in IC applications engineering, design engineering, or related technical role
• Bachelor of Science in Electrical Engineering, Computer Engineering, or related field (MS preferred)
• Proven track record of developing technical datasheets and application documentation
Technical Skills
• Ability to translate complex technical concepts into customer-facing content
• Exceptional technical writing skills with ability to create clear, accurate, and comprehensive documentation
• Experience with documentation tools and version control systems
• Experience with lab equipment (oscilloscopes, logic analyzers, signal generators, etc.)
• Experience with semiconductor device physics, CMOS technology, and circuit operation
• Familiarity with industry-standard communication interfaces (PCIe, Ethernet, DDR, SerDes, etc.)
• Knowledge of IC packaging, thermal management, and power delivery considerations
• Proficiency in interpreting and analyzing electrical test data and characterization results
• Strong presentation skills for both technical and business audiences
• Strong understanding of digital and/or analog IC design principles
Preferred Qualifications
• Background in system-level design or board-level integration
• Experience supporting government or military programs
• Experience with high-reliability or radiation-hardened IC technologies
• Familiarity with ITAR regulations and defense/aerospace industry requirements
• Knowledge of EDA tools and design flows (Synopsys, Cadence, or Mentor)
• Understanding of ASIC development processes and foundry technologies (GlobalFoundries, Intel, TSMC)
Work Environment
• Collaboration with cross-functional teams across engineering, marketing, and sales
• May require occasional travel to customer sites or industry conferences (10-20%)
• Office-based position with occasional lab work for IC characterization and testing
• Potential for customer-facing activities requiring professional presentation skills
Security Requirements
• Ability to obtain and maintain security clearance may be required for certain programs
• U.S. citizenship required due to ITAR restrictions on technical data
Full-time + Benefits (Health and Dental Insurance, 401K Plan with Profit Sharing, Paid Time Off (PTO), Stock Option Plan)