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Remote Pos Technical Support Jobs in Cumming, GA

Collaborate remotely with project teams to support continuous AI improvement. Required Skills ... Technical & Report Writing * Business Communication * Content Review & Editing * Data ...

Support Scientist I - AKTA

Atlanta, GA · On-site +1

$70K - $85K/yr

The Support Scientist I for Cytiva is responsible for providing superior scientific support to ... be a remote role. What you will do: * Provide pre- and post-sale technical assistance ...

Technical Sales Specialist

Atlanta, GA · On-site +1

$90K - $110K/yr

The Senior Technical Sales Specialist plays a critical role in supporting the sales team and ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

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Remote Pos Technical Support information

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How much do remote pos technical support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote pos technical support in Cumming, GA is $23.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $25.29 per hour, depending on experience, location, and employer.

What is a remote POS technical support specialist?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What are the key skills and qualifications needed to thrive as a remote POS technical support specialist?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by remote POS technical support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What are the most commonly searched types of Pos Technical Support jobs in Cumming, GA?

The most popular types of Pos Technical Support jobs in Cumming, GA are:

What are popular job titles related to Remote Pos Technical Support jobs in Cumming, GA?

For Remote Pos Technical Support jobs in Cumming, GA, the most frequently searched job titles are:

What job categories do people searching Remote Pos Technical Support jobs in Cumming, GA look for?

The top searched job categories for Remote Pos Technical Support jobs in Cumming, GA are:

What cities near Cumming, GA are hiring for Remote Pos Technical Support jobs?

Cities near Cumming, GA with the most Remote Pos Technical Support job openings:

Senior Technical Trainer-(Remote)

Arxada

Alpharetta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Job description

Senior Technical Trainer

Integrated Operations | Location: (Alpharetta-REMOTE)

Arxada is a global leader in innovative solutions that protect our world. Our groundbreaking technologies, in-depth regulatory know-how, manufacturing and process development help our customers to safeguard nutrition, health and infrastructure efficiently through chemistry and biotechnology that enhance sustainability. We offer a broad portfolio of ingredients and services for multiple end-markets that include Human Health & Nutrition, Home & Personal Care, Professional Hygiene, Paints & Coatings and Wood Protection.

With customers in more than 100 countries, the company achieved 2 billion CHF in 2025 sales. Headquartered in Basel (Switzerland), Arxada employs 3,100 associates across 24 production sites and 14 R&D centers, all committed to our customers' success.

As a Senior Technical Trainer, you will play a critical role in building the capabilities that drive operational excellence across Arxada's manufacturing network. Partnering closely with Operations, Quality, Engineering, EHS, HR/Learning & Development, and site leadership, you will design, deliver, and continuously improve technical, leadership, and continuous improvement training programs that enable sustainable business performance. This is an exciting opportunity for a passionate facilitator and coach to influence learning at scale, help shape a culture of continuous improvement, and empower teams to deliver safe, reliable, and efficient manufacturing outcomes. The role is REMOTE with frequent travel in the state of GA.

Essential Job Functions

  • Deliver engaging instructor-led, virtual, and blended learning programs focused on manufacturing excellence, continuous improvement, leadership development, and operational capability building.
  • Facilitate and coach application of Lean, Six Sigma, SPC, DMAIC, DOE, root cause analysis, project management, and operational excellence methodologies.
  • Lead train-the-trainer initiatives that strengthen facilitation capability and ensure consistent delivery of high-quality training across sites.
  • Partner with cross-functional stakeholders to align learning strategies with business priorities, operational goals, and workforce development needs.
  • Coach project teams, leaders, and continuous improvement practitioners to translate learning into measurable business impact and sustainable results.
  • Evaluate and enhance training effectiveness through feedback, capability assessments, performance metrics, and continuous improvement practices.

US Compensation Statement
The expected salary range for this role is $125-$135k annually but specific employee compensation may vary depending on factors including experience, education, training, licensure, certification, location and other job-related, non-discriminatory factors permitted by law.

This role is also eligible to earn a short-term incentive bonus and the following benefits: 401(k) plan, medical, dental, vision, life, and disability insurance, paid time off, paid holidays and paid sick leave.

Qualifications & Experience

  • Bachelor's degree in Chemical Engineering, Industrial Engineering, Operations Management, Training & Development, or a related technical discipline; advanced degree preferred.
  • Demonstrated experience in technical training, continuous improvement, operational excellence, leadership development, or manufacturing capability building within industrial, chemical, process, or life sciences environments.
  • Strong expertise in Lean Six Sigma methodologies, statistical thinking, problem solving, and process improvement tools.
  • Proven ability to facilitate training programs, coach diverse audiences, and translate complex technical concepts into practical workplace applications.
  • Experience developing or delivering train-the-trainer programs and supporting certification pathways is highly valued.
  • Excellent stakeholder engagement, communication, collaboration, and influencing skills across all organizational levels.
  • Lean Six Sigma Green Belt or Black Belt certification preferred, with additional training, facilitation, or project management certifications considered an advantage. [

Arxada has world class offering in two distinct areas:

Microbial Control Solutions (MCS) focuses on threats posed by microorganisms to people and planet through five distinct business lines including Professional Hygiene, Home & Personal Care, Wood Protection, Paints & Coatings and Material Protection.

Nutrition, Care & Environmental (NCE), meanwhile, provides materials used to manufacture composites for electronics, aerospace and other markets, as well as vitamins and nutritional ingredients, chemicals and performance intermediates, and raw materials for a wide range of high-performance applications.

Arxada is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

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