Remote Planogram Specialist Jobs (NOW HIRING)

Fortune 100 stability!  Front-line impact!  Be the calm in someone's chaos!

Liberty Mutual has an immediate opening for an experienced claims professional to join our Complex Energy Team as a Senior Technical Claims Specialist!  This role manages commercial third-party bodily injury and property damage claims for energy accounts across all 50 states, including litigation and high-dollar exposures!

A flexible way of working

This role offers a limited return-to-office schedule — just two days per month — and only if you reside within 50 miles of one of the following offices: Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Chandler, AZ; or Weatogue, CT. If you don't live near one of these locations, this is a fully remote role. (Please note this policy is subject to change.)

Why this role is compelling?

• Take ownership of technically complex, high-exposure Energy claims from first notice through resolution. You’ll be the trusted subject matter expert on matters that demand advanced coverage analysis, strategy, and litigation management.
• Influence outcomes on high‑profile matters (operators, contractors, utilities, midstream/downstream, power generation, pipelines) and work cross-functionally with underwriting, reinsurance, in-house counsel, and outside defense teams.
• Use your deep technical knowledge — energy operations, catastrophic loss dynamics, multi-party liability, third‑party property damage, bodily injury, and coverage nuances — to shape claims strategy, control cost, and protect our insureds and the company.

What we're looking for

We're seeking candidates with a strong background in complex General Liability, Auto, Energy claims, or other specialty Commercial claims handling — ideally with experience navigating multi-party liability, catastrophic loss, and litigated high-exposure files. Energy-sector claims experience is a strong plus, but candidates with comparable complex commercial GL, Auto(add), or specialty lines experience are encouraged to apply.

Key responsibilities

• Lead full lifecycle handling of complex Commercial Energy claims: conduct coverage analysis, supervise investigation, determine liability, set and adjust reserves, and negotiate or litigate settlements.
• Act as the claim owner with authority to authorize payments, approve reserving strategy, and recommend or execute claim denials when warranted.
• Review and drive response to complaint, suit documentation, discovery, expert reports, and technical files; develop litigation plans and settlement strategies.
• Assemble and manage the appropriate internal and external teams (Home Office Legal, Defense Counsel, technical experts, Home Office Claims, underwriting, reinsurance) based on loss dynamics and allegation exposure.
• Oversee selection, engagement and oversight of outside Counsel and technical experts, Home Office Claims, underwriting, reinsurance) based on loss dynamics and allegation exposure.
• Serve as subject matter expert for complex coverage and energy-specific issues; advise claims leadership on policy wording implications, emerging legal trends, and potential changes to claims practices or training needs.
• Mentor less experienced claims examiners; provide guidance on technical investigations, negotiation, strategy and litigation handling. 
• Maintain confidentiality and integrity of financial and claims file information; comply with company policies, regulatory requirements and security standards.
• Participate in special projects (e.g., claims process improvement, litigation strategy initiatives, cross-functional task forces).

Litigation‑Focused Qualifications

• Bachelor’s degree or equivalent experience, with 5–7+ years of progressively complex Commercial Casualty claims experience, emphasizing litigated Commercial General Liability/Auto and/or Energy claims involving oil & gas, power generation, renewable energy and/or energy-adjacent contractors
• Demonstrated expertise managing Energy‑specific litigation, including upstream, midstream, and downstream exposures such as well blowouts, pipeline incidents, refinery operations, energy construction, transportation, catastrophic injury, and multi‑party losses
• Demonstrated strength in litigation management, including oversight of defense counsel, evaluation of pleadings and motion practice, development of discovery and deposition strategy, and participation in mediations, arbitrations, and trials
• Advanced proficiency in coverage analysis within a litigation context, including interpretation of complex policy language, reservations of rights, coverage defenses, indemnity and additional insured disputes
• Strong experience setting and managing high‑exposure indemnity and expense reserves aligned with litigation strategy and evolving case posture
• Proven ability to assess liability, causation, damages, and venue risk, and to develop effective resolution strategies for contested, multi‑party, or catastrophic claims
• In‑depth knowledge of the insurance legal and regulatory environment, with the ability to apply sound judgment to nuanced legal issues and emerging case law
• Track record of independently managing a litigation‑heavy claim portfolio, balancing strategic risk, financial stewardship, and timely resolution
• Highly effective communicator with the ability to influence attorneys, internal legal partners, underwriting, reinsurance, and leadership through clear analysis and recommendations
• Experience handling moderate to highly complex Energy and/or Commercial General Liability/Auto litigation—including catastrophic injury, or contractor‑related losses—strongly preferred
• All lines Adjuster License required