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Remote Phone Operator Jobs in Toronto, ON (NOW HIRING)

Employment Hero

SDR - Canada - Remote

Toronto, ON · Remote

Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution ... time on the phone Excellent verbal and written communication skills Strong listening and ...

Wing Assistant

GTM Sales Associate

Toronto, ON · Remote

... remote talent, and global workforce solutions are changing the way companies build teams. What You ... Reach out to prospective customers across email, phone, LinkedIn, and other outbound channels.

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All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Toronto, ON

Remote Phone Operator information

See Toronto, ON salary details

$8

$19

$46

How much do remote phone operator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote phone operator in Toronto, ON is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $12.85 and $19.04 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Toronto, ON?

For Remote Phone Operator jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Toronto, ON look for?

The top searched job categories for Remote Phone Operator jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Remote Phone Operator jobs?

Cities near Toronto, ON with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Toronto, ON as of August 2026, with employment types broken down into 25% Full Time, and 75% Part Time. Highlights an 100% Remote job distribution, with an average salary of $39,825 per year, or $19.1 per hour.

SDR - Canada - Remote

Employment Hero

Toronto, ON • Remote

Full-time

Re-posted 9 days ago

Job description

Who we areEmployment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception in 2014, we've scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.The EH WayAt Employment Hero, we're proud of our unique DNA, which we call The EH Way. We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it's a fundamental part of how we operate, innovate, and scale We Live by Our Values - we role model our values 100% of the time We Expect High Performance - we set a high standard and we're not satisfied with being average. This roleWe're seeking motivated and competitive Sales Development Representatives who thrive in fast-paced sales environments with quick sales cycles. This role offers comprehensive training, collaboration with an experienced sales team, and a clear path to becoming an Account Executive. We're committed to promoting from within, providing ample opportunities for career growth. Join us, and set your sales career on an exciting trajectory!As a Sales Development Representative, you'll be responsible for: Initiating contact with potential customers through inbound and outbound inquiries to source new sales opportunities Conducting discovery calls to effectively understand customer needs and requirements Routing promising opportunities to the appropriate Account Executives for further development and closure Conducting thorough account research, identifying key decision-makers, and generating interest in our offerings Maintaining and growing your prospect database within your assigned segment Collaborating on delivering engaging online demos to prospects as needed. Who you areTo thrive at Employment Hero, you'll need to embody The EH Way - operating with focus, agility, and an obsession with impact. What we are looking for in a Sales Development Representative: 1-2 years of experience in a sales or business development role (B2B), ideally within a tech or SaaS environment A track record of consistently exceeding targets Familiarity with tools like LinkedIn Sales Navigator, Lusha, ZoomInfo, and Outreach Strong phone presence and resilience, comfortable with spending significant time on the phone Excellent verbal and written communication skills Strong listening and presentation abilities Bilingual in French and English (verbal and written) is an asset. What we can offerAt Employment Hero, we don't just talk about a better way to work. We live it.Joining Employment Hero means you'll: Work in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes. Be trusted to own your work, make decisions, and have a real impact from day one. Access cutting-edge AI tools and technology that help you move faster, think bigger, and amplify your expertise. Surround yourself with ambitious, high-performing teammates who will challenge, support and inspire you to do the best work of your career. Own ESOP (Employee Share Options) in one of the world's fastest-growing technology companies, so you can share in the value you help create. Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth. Connect with colleagues from around the world at our Annual Global Gathering. We've celebrated together in Thailand, Vietnam, Bali and Dubai, and can't wait to meet in the Gold Coast, Australia, in September 2026. Privacy and AI Notices We're AI-first, so may use AI tools to review your applications and support our interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. These tools do not replace human judgment and the final hiring decision sits with our team. We verify candidate identity and location as part of our hiring process. At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here: employmenthero.com/legals/applicant-policy/. Are we a match? Think we're the right match for you? Fantastic! Click 'Apply' and our Talent Team will reach out with the next steps.Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

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