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Remote Phone Operator Jobs in Layton, UT (NOW HIRING)

Customer Care Representative

Salt Lake City, UT · Remote

$16.50 - $22.25/hr

... phone, live chat, email) with customers, ensuring timely and accurate responses to IRA-related and account recordkeeping questions. · Support day-to-day IRA administration and recordkeeping ...

Showing results 41-44

Remote Phone Operator information

See Layton, UT salary details

$8

$16

$22

How much do remote phone operator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote phone operator in Layton, UT is $16.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.69 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.
What are popular job titles related to Remote Phone Operator jobs in Layton, UT? For Remote Phone Operator jobs in Layton, UT, the most frequently searched job titles are:
What cities near Layton, UT are hiring for Remote Phone Operator jobs? Cities near Layton, UT with the most Remote Phone Operator job openings:
Infographic showing various Remote Phone Operator job openings in Layton, UT as of August 2026, with employment types broken down into 36% Full Time, and 64% Part Time. Highlights an 100% Remote job distribution, with an average salary of $33,751 per year, or $16.2 per hour.

Scrum Master Senior Manager

Eide Bailly LLP

Salt Lake City, UT • On-site, Remote

$155K - $195K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Eide Bailly rating

8.2

Company rating: 8.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

9th of 22 rated bookkeepers and accountants


Job description

Location: All Locations in the United States; preference given to candidates within Central Time Zone

Work Arrangement: Remote or Hybrid

A Day in the Life 

The Scrum Master Senior Manager serves as a senior delivery leader within the Office of Strategy & Technology, leading multiple complex Agile and project-based initiatives while establishing consistent delivery standards across teams. This role oversees the day-to-day management for the scrum master team, strengthens Agile and project delivery capability, and partners with senior leaders and stakeholders to align execution with firm strategy, capacity, risk, and value realization.

A typical day as a Scrum Master Senior Manager might include the following:

  • Providing direct leadership for Scrum Masters, including performance management, career development, mentoring, and succession planning.
  • Leading multiple complex Agile and project-based initiatives, ensuring delivery aligns with firm strategy, priorities, governance expectations, and execution standards.
  • Establishing and reinforcing Agile, Scrum, and project management standards, templates, governance, and best practices across delivery teams.
  • Setting project delivery direction, quarterly planning priorities, and execution approaches across multiple initiatives and teams.
  • Partnering with leaders, peers, and stakeholders to plan, prioritize, and sequence work based on business value, capacity, risk, and dependencies.
  • Overseeing portfolio-level planning, including resource allocation, hours and budget management, cross-team dependencies, and delivery commitments.
  • Driving consistent execution of Agile ceremonies, delivery governance, reporting routines, and accountability practices across teams.
  • Anticipating systemic risks, dependencies, issues, and delivery barriers; implements proactive mitigation strategies and escalates appropriately.
  • Providing executive-level communication on delivery health, outcomes, risks, trade-offs, decisions, and mitigation plans.
  • Acting as a senior advisor to stakeholders, influencing decisions, aligning expectations, and resolving complex cross-team impediments without relying on direct authority.
  • Leading continuous improvement efforts by analyzing delivery metrics, trends, and performance outcomes to improve execution effectiveness and value realization.
  • Supporting development of delivery competency frameworks, knowledge sharing, training, and communities of practice to build Agile and project management capability.
  • Ensuring timely, accurate, and compliant performance across assigned initiatives, including budgets, timelines, turnaround times, and commitments.

Who You Are 

  • You have a Bachelor’s degree in Information Systems, Business, Project Management, or a related field required.
  • You have 10+ years of progressive project management, Agile delivery, or program leadership experience, including leadership of multiple complex initiatives.
  • You have people leadership experience, including oversight, coaching, or development of Scrum Masters, project managers, or delivery team members.
  • You have demonstrated experience operating in a portfolio, program, PMO, or enterprise delivery role preferred.
  • You have experience leading strategic, technology, transformation, or professional services initiatives preferred.
  • You are a Certified ScrumMaster (CSM), Advanced Certified ScrumMaster (A-CSM), Certified Scrum Professional ScrumMaster (CSP-SM), PMP, or equivalent certification strongly preferred.
  •  

Must be authorized to work in the United States now or in the future without visa sponsorship. 

Making an Impact Together 

People join Eide Bailly for the opportunities and stay because of the culture. At Eide Bailly, we've built a collaborative workplace based on integrity, authenticity, and support for one another. You'll find opportunities for education and career growth, a team dedicated to your success, and benefits that put your family's needs first. Hear what our employees have to say about working at Eide Bailly.   

Compensation

$155,000-$195,000. Our compensation philosophy emphasizes competitive and equitable pay. Eide Bailly complies with all local/state regulations regarding displaying ranges. Final compensation decisions are dependent upon factors such as geography, experience, education, skills, and internal equity. 

Benefits 

Beyond base compensation, Eide Bailly provides benefits such as: generous paid time off, comprehensive medical, dental, and vision insurance, 401(k) profit sharing, life and disability insurance, lifestyle spending account, certification incentives, education assistance, and a referral program.  

Next Steps 

We'll be in touch! If you look like the right fit for our position, one of our recruiters will be reaching out to schedule a phone interview with you to learn more about your career interests and goals. In the meantime, we encourage you to learn more about us onFacebook,Twitter,Instagram,LinkedInor ourAbout Uspage.  

Eide Bailly is proud to be an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local, state or federal laws. 

#LI-BC1

#LI-REMOTE

Qualifications:

Who You Are 

  • You have a Bachelor’s degree in Information Systems, Business, Project Management, or a related field required.
  • You have 10+ years of progressive project management, Agile delivery, or program leadership experience, including leadership of multiple complex initiatives.
  • You have people leadership experience, including oversight, coaching, or development of Scrum Masters, project managers, or delivery team members.
  • You have demonstrated experience operating in a portfolio, program, PMO, or enterprise delivery role preferred.
  • You have experience leading strategic, technology, transformation, or professional services initiatives preferred.
  • You are a Certified ScrumMaster (CSM), Advanced Certified ScrumMaster (A-CSM), Certified Scrum Professional ScrumMaster (CSP-SM), PMP, or equivalent certification strongly preferred.
  •  

Must be authorized to work in the United States now or in the future without visa sponsorship. 

Making an Impact Together 

People join Eide Bailly for the opportunities and stay because of the culture. At Eide Bailly, we've built a collaborative workplace based on integrity, authenticity, and support for one another. You'll find opportunities for education and career growth, a team dedicated to your success, and benefits that put your family's needs first. Hear what our employees have to say about working at Eide Bailly.   

Compensation

$155,000-$195,000. Our compensation philosophy emphasizes competitive and equitable pay. Eide Bailly complies with all local/state regulations regarding displaying ranges. Final compensation decisions are dependent upon factors such as geography, experience, education, skills, and internal equity. 

Benefits 

Beyond base compensation, Eide Bailly provides benefits such as: generous paid time off, comprehensive medical, dental, and vision insurance, 401(k) profit sharing, life and disability insurance, lifestyle spending account, certification incentives, education assistance, and a referral program.  

Next Steps 

We'll be in touch! If you look like the right fit for our position, one of our recruiters will be reaching out to schedule a phone interview with you to learn more about your career interests and goals. In the meantime, we encourage you to learn more about us onFacebook,Twitter,Instagram,LinkedInor ourAbout Uspage.  

Eide Bailly is proud to be an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local, state or federal laws. 

#LI-BC1

#LI-REMOTE

Education:UNAVAILABLEEmployment Type: FULL_TIME

What Eide Bailly employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom


Eide Bailly logo

About Eide Bailly

Sourced by ZipRecruiter

Eide Bailly is one of the top 25 CPA and business advisory firms in the nation. We have over 40 offices in 15 states across the Midwest and western United States, and offer our staff and Partners the opportunity to serve a variety of industries. Founded in 1917, our culture is the foundation of who we are, and we pride ourselves on supporting our employees to help them achieve their goals and pursue their interests both in the office and at home. At Eide Bailly we are passionate about the clients we serve, the work we do, and most importantly, having fun while we do it!

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Fargo, ND, US

Year founded

1917